Chat Shopify Apps – Rankings & Position History
(Updated October 2026) Track how chat Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked chat apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Chat Shopify Apps — Full Rankings Table
All tracked chat Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Chatty AI Chatbot & Live Chat | 1 | Leader |
 Dondy: WhatsApp Marketing+Chat | 2 2 | Climbing |
 Zipchat AI Chatbot & Live Chat | 3 4 | Climbing |
 Shopify Inbox | 4 1 | Declining |
 Tidio: AI Chatbot & Live Chat | 5 | Stable |
 Wa: WhatsApp Chat, WhatsApp AI | 6 3 | Climbing |
 Moose WhatsApp Chat Button | 7 1 | Declining |
 Moose AI Chatbot & Live Chat | 8 6 | Declining |
 Chaty Chat Buttons & WhatsApp | 9 6 | Climbing |
 CWILL:AI Chatbot &Live Chat | 10 2 | Declining |
Showing 1-10 out of 96
Key Insights:
- Chatty AI Chatbot & Live Chat ranks #1 for chat Shopify apps — 1 position ahead of Dondy: WhatsApp Marketing+Chat at #2.
- Among the top 10 tracked chat apps, 4 climbed and 4 declined in rank over the past 30 days — a mixed top tier.
- Chaty Chat Buttons & WhatsApp is the biggest climber, gaining 6 positions this month to reach #9.
- Moose AI Chatbot & Live Chat dropped 6 positions this month to #8 — the largest single decliner in the top 10 chat apps.
Chat Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 chat Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | #31 | #12 | #1 | #1 | #1 | #1 |
| Dondy: WhatsApp Marketing+Chat | #4 | #4 | #31 | #41 | #62 | #24 |
| Zipchat AI Chatbot & Live Chat | #1611 | #182 | #108 | #82 | #35 | #3 |
| Shopify Inbox | #1 | #32 | #21 | #31 | #21 | #42 |
| Tidio: AI Chatbot & Live Chat | #21 | #2 | #42 | #62 | #42 | #51 |
Key Insights:
- Chatty AI Chatbot & Live Chat's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top chat apps improved their position; 1 declined — a mixed picture.
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Top Chat Shopify Apps by Current Ranking
Chatty AI Chatbot & Live Chat holds the #1 position for chat Shopify apps. Dondy: WhatsApp Marketing+Chat sits at #2 and Zipchat AI Chatbot & Live Chat at #3, rounding out the top tier. Chaty Chat Buttons & WhatsApp is the standout mover this month, climbing 6 positions to #9 — a momentum signal worth tracking.
4 climbed and 4 declined among the top 10 chat apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Chat Shopify Apps
Chatty AI Chatbot & Live Chat held #1 steadily across the charted period — an entrenched leader in chat that competitors haven't displaced. Across the top 5 plotted chat apps, 2 improved their position while 1 declined — a category in upward motion.
With 3 of 5 plotted apps moving in the charted window, the chat category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Chat
- Chatty AI Chatbot & Live Chat — Holds the #1 chat ranking on the Shopify App Store, rated 4.9★.
- Dondy: WhatsApp Marketing+Chat — Climbed 2 positions this month to #2 for chat, rated 4.9★.
- Zipchat AI Chatbot & Live Chat — Climbed 4 positions this month to #3 for chat, rated 4.9★.
- Shopify Inbox — Slipped 1 position this month to #4 for chat, rated 4.5★.
- Tidio: AI Chatbot & Live Chat — Ranks #5 for chat on the Shopify App Store, rated 4.8★.
Chat Shopify Apps — Frequently Asked Questions
1. Which chat app ranks #1 on Shopify?
Chatty AI Chatbot & Live Chat currently ranks #1 for chat apps on the Shopify App Store and holds 53.8% market share (+10.67pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are chat Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "chat", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which chat apps are climbing the rankings on Shopify?
Chaty Chat Buttons & WhatsApp has shown the strongest ranking momentum among chat apps, climbing 6 positions to #9 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do chat app rankings change on Shopify?
Chat rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which chat apps lost rank positions recently?
Moose AI Chatbot & Live Chat dropped the most among the top 10 tracked chat apps, slipping 6 positions to #8 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many chat apps does ShopDigest track on Shopify?
ShopDigest tracks 96 chat apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for chat?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
