Zipchat AI Chatbot & Live Chat Shopify App
by ZIPCHAT INCZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses. AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
4.9
(208)
My Home Park, United States
We're just a few weeks into using Zipchat but it has been a great tool for us thus far. It handles most conversations very well and the AI-assisted search is superior to the custom solution we had in place on our site. We have yet to integrate this tool with our social media accounts or other channels but as a support tool on our main site it has been impressive.
Install in your Shopify Store
Zipchat AI Chatbot & Live Chat Charts
Track Zipchat AI Chatbot & Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Zipchat AI Chatbot & Live Chat
Pros
AI Accuracy and Human-Like Responses: The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
WhatsApp Integration and Campaigns: Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
Ease of Setup and Use: Users consistently highlight the intuitive setup process and user-friendly interface.
24/7 Customer Support: The app provides round-the-clock automated assistance, improving response times and customer satisfaction.
Cons
High Cost for Small Businesses: Some users find the pricing prohibitive, especially for smaller operations.
Limited B2B Functionality: The bot struggles with gated Shopify B2B sites due to data-scraping limitations.
Screenshots
About the App
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
- Chatbot Customer Engagement: AI Chatbot talks with customers throughout their shopping journey.
- AI Training: Teach your AI to provide more precise responses.
- Conversion Tracking: Track who became a customer after interacting with your chatbot.
- Easy Setup: Set up takes only 5 minutes, no technical expertise needed, and it's ready to use instantly with just a few clicks.
- Wide Language Selection: Available in 95 languages.
Keywords
Key Features
- AI chatbot engages customers and drives sales via chat and WhatsApp.
- Automatically recovers abandoned carts and suggests upsells or cross-sells.
- Runs AI-powered WhatsApp marketing campaigns that recommend products dynamically.
Pricing
Zipchat AI Chatbot & Live Chat Pricing Plans
Free
$0/month
120 AI replies/m
Around 50 conversations/m
Training on 100 pages
AI Corrections
AI Product Recommendations
Starter
$80/month
750 AI replies/m
Around 300 conversations/m
Training on 1,000 pages
AI Corrections
AI Product Recommendations
Pro
$300/month
3,000 AI replies/m
Around 1,250 conversations/m
Training on 75,000 pages
AI Corrections
AI Product Recommendations
Scale
$600/month
6000 AI replies/m
Around 2,500 conversations/m
Training on 300,000 pages
AI Corrections
AI Product Recommendations
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of Zipchat AI Chatbot & Live Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Zipchat AI Chatbot & Live Chat: (Free). The paid plan(s) offered by Zipchat AI Chatbot & Live Chat: (Starter, Pro, Scale).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 120 AI replies/m, Around 50 conversations/m, Training on 100 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger.
Starter: The Starter plan costs $80 and comes with a 7-day free trial period. The plan offers a host of features, including 750 AI replies/m, Around 300 conversations/m, Training on 1,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger.
Pro: The Pro plan costs $300 and comes with a 7-day free trial period. The plan offers a host of features, including 3,000 AI replies/m, Around 1,250 conversations/m, Training on 75,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support.
Scale: The Scale plan costs $600 and comes with a 7-day free trial period. The plan offers a host of features, including 6000 AI replies/m, Around 2,500 conversations/m, Training on 300,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support.
Zipchat AI Chatbot & Live Chat Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $80, $300, $600 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Zipchat AI Chatbot & Live Chat app pricing plans, see the official website.
Zipchat AI Chatbot & Live Chat Shopify App Discounts
If you are looking for discounts on Zipchat AI Chatbot & Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with ZIPCHAT INC to secure better deals on the Zipchat AI Chatbot & Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Zipchat AI Chatbot & Live Chat
“We're just a few weeks into using Zipchat but it has been a great tool for us thus far. It handles most conversations very well and the AI-assisted search is superior to the custom solution we had in place on our site. We have yet to integrate this tool with our social media accounts or other channels but as a support tool on our main site it has been impressive.”
“Great app! Set-up is really friendly....And it works!! Useful if you are teeny tiny or a large BEAST of a store.”
“Superó mis expectativas la aplicación, hice un soft start lanzándolo solo en mi página web de shopify por miedo, y cuando vi el poder de la herramienta lancé a las redes sociales para tener omnicomunicados a mis clientes. Hay bastantes opciones al inicio que pudieran no hacer sentido si es tu primera vez trabajando con un agente de ai, pero para mi sorpresa el equipo de zipchat en España me buscó para ofrecerme una sesión de onboarding, durante la sesión Lorena fue muy amable me ayudó sacarle el máximo a los features que no estaba explotando.”
Trusted By
Trusted by the best Shopify stores
My Home Park
United States
Wardrobe At The Cross
United Kingdom
Pilot Shop México
Mexico
SpeedComfort
Netherlands
Achamana
France
DroomHout
Netherlands
Max Advanced Brakes
Canada
Ornament
Sweden
Comparison
Top Zipchat AI Chatbot & Live Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between Zipchat AI Chatbot & Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(199 reviews) | 4.9(56 reviews) | |
| Developed by | ZIPCHAT INC | QuickCEP | |
| Launch Date | 5/23/2023 | 1/5/2022 | |
| Pricing | Free, $80/month, $300/month, $600/month | Free, $1699/month | |
| Objective | AI chatbot, AI Chat for Sales & Support, all channels Helpdesk | Expand your business using Chatbots and Marketing Automation. | |
| Categories | Chat, Helpdesk | Chat, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | ZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses. | QuickCEP offers various solutions like smart shopping guide BOT, and marketing automation. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 96.6% | 98.2% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 2 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 4.9 | |
| Total Reviews | 208 | 56 | |
| Launch Date | 5/23/2023 | 1/5/2022 | |
| SD Points | 155 | N/A | |
More Details About Zipchat AI Chatbot & Live Chat
Product Description
ZipChat uses a GPT-4 powered chatbot to assist customers in finding products and answering queries, improving online shopping experiences. The chatbot reduces website navigation difficulties, decreases the bounce rate and abandoned carts, thereby boosting conversion rates.
AI Summary
ZipChat AI Chatbot+ is a Shopify app designed to automate and enhance customer service and sales through AI-driven interactions. Its core features include natural, human-like responses, seamless WhatsApp integration for campaigns, and 24/7 availability, significantly improving response times and customer engagement. The app excels in accuracy, ease of setup, and adaptability, with self-learning capabilities and customizable responses to align with brand voice. It also offers built-in analytics to track performance and optimize interactions. Strengths include its ability to reduce repetitive support tasks, boost conversions, and handle multilingual queries effectively. However, limitations include higher costs for small businesses, occasional technical issues like unremoved branding, and challenges with gated B2B store integrations. While praised for its proactive support team and intuitive interface, some users note room for improvements in follow-up features and multilingual refinements. Overall, it is a robust tool for e-commerce businesses aiming to streamline customer service and drive sales.
Support
For any questions, concerns, or assistance with Zipchat AI Chatbot & Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Zipchat AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Zipchat AI Chatbot & Live Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Zipchat AI Chatbot & Live Chat seamlessly integrates are given below:
Developer
Name: ZIPCHAT INC
Website: /partners/fbh-technologies-pte-ltd
Address: 407 E AYRE ST #1207, WILMINGTON, DE, 19804
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Customer Reviews
Zipchat AI Chatbot & Live Chat has an overall rating of 4.9 stars from a total of 208 reviews on the Shopify app store. Of these, 201 (96.6%) are positive, 0 (0.0%) are neutral, and 7 (3.4%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We're just a few weeks into using Zipchat but it has been a great tool for us thus far. It handles most conversations very well and the AI-assisted search is superior to the custom solution we had in place on our site. We have yet to integrate this tool with our social media accounts or other channels but as a support tool on our main site it has been impressive.
Great app! Set-up is really friendly....And it works!! Useful if you are teeny tiny or a large BEAST of a store.
Superó mis expectativas la aplicación, hice un soft start lanzándolo solo en mi página web de shopify por miedo, y cuando vi el poder de la herramienta lancé a las redes sociales para tener omnicomunicados a mis clientes. Hay bastantes opciones al inicio que pudieran no hacer sentido si es tu primera vez trabajando con un agente de ai, pero para mi sorpresa el equipo de zipchat en España me buscó para ofrecerme una sesión de onboarding, durante la sesión Lorena fue muy amable me ayudó sacarle el máximo a los features que no estaba explotando.
A very powerful tool that’s also incredibly easy to set up. I highly recommend starting with an onboarding call to get a walkthrough of all the features and some help setting everything up properly. The support team is very helpful, friendly, and makes the whole process seamless. Highly recommended!
Cela fait une petite semaine que je paramètre et utilise en live Zipchat, bien que je n'ai pas encore un vrai recul et un paramétrage abouti, les premiers tests sont vraiment concluantsUne très bonne analyse du ton et des produits de la marque, des questions pertinentes pour comprendre quoi proposer et répondre précisément aux attentes des clientsUn paramétrage précis grâce à l ajout de prompts pour façonner au plus juste, l IA Pour finir, un support extra, bienveillant, ludique et clair avec Aymar, que je salue
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Zipchat AI Chatbot & Live Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Zipchat AI Chatbot & Live Chat FAQ's
How do I install the Zipchat AI Chatbot & Live Chat Shopify app?
To install Zipchat AI Chatbot & Live Chat app on your Shopify store, click on the Zipchat AI Chatbot & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Zipchat AI Chatbot & Live Chat on your Shopify store, then contact us now.
What are the key features of Zipchat AI Chatbot & Live Chat?
The key features offered by Zipchat AI Chatbot & Live Chat to Shopify store owners are:
- ✅One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
- ✅AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
- ✅AI customer support & customer service: product, sizing, shipping & FAQ answers
- ✅AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
- ✅Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat
Does Zipchat AI Chatbot & Live Chat integrate with other Shopify apps or tools?
Yes, Zipchat AI Chatbot & Live Chat seamlessly integrates with other Shopify apps or tools, such as AI Chatbot talks with customers throughout their shopping journey., Teach your AI to provide more precise responses., Track who became a customer after interacting with your chatbot..
Is there a free trial available for Zipchat AI Chatbot & Live Chat?
Yes, Zipchat AI Chatbot & Live Chat offers 7 days free trial on all its paid plans.
What are the pricing plans for Zipchat AI Chatbot & Live Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $80/month, $300/month, $600/month, and come with a 7-day free trial period.
How does billing work for Zipchat AI Chatbot & Live Chat?
Zipchat AI Chatbot & Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zipchat AI Chatbot & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zipchat AI Chatbot & Live Chat offer customer support? How can I get assistance?
Yes, Zipchat AI Chatbot & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Zipchat AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zipchat AI Chatbot & Live Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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