Chatty AI Chatbot & Live Chat Shopify App
by Chatty (By Avada)Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7. AI Chat & sale: recommend products, answer FAQs, track orders
4.9
(1,643)
My Sensory Nest, Australia
Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!
Install in your Shopify Store
Chatty AI Chatbot & Live Chat Charts
Track Chatty AI Chatbot & Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Chatty AI Chatbot & Live Chat
Pros
Excellent Customer Support: Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
User-Friendly Interface: The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
Seamless Integration: Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Comprehensive Features: Offers live chat, FAQ pages, order tracking, and customization, rivaling paid alternatives.
Cons
Limited Notification Issues: Some users experienced delays or failures in receiving instant message alerts on older devices.
Occasional UI Glitches: Minor interface problems, such as FAQ pages displaying incomplete content, were reported.
Screenshots
About the App
AI Chat & sale: recommend products, answer FAQs, track orders
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Sales automation: Send proactive targeted messages based on visitor behavior
- FAQ page: Create a help center to empower customers to find answers on their own
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
Keywords
Key Features
- Automatically answer customer questions 24/7 using AI-powered chatbots.
- Manage all messaging channels in one unified team inbox.
- Create a self-service FAQ help center for instant customer support.
Pricing
Chatty AI Chatbot & Live Chat Pricing Plans
Free
$0/month
50 AI conversations/ month
Unlimited human conversation
AI trained up to 200 products
AI answers FAQs & recommends products
Email connect
Basic
$19.99/month
100 AI conversations/ month
Standard AI model
AI order tracking
5 members
Multi-channel inbox
Pro
$68.99/month
500 AI conversations /month
AI Shopping assistant
Pro AI model - smarter & higher accuracy
Proactive engage
Auto-recover abandoned. carts
Plus
$199/month
1000 AI conversations /month
Train AI with up to 20,000 products
Pro AI model - higher accuracy
Unlimited member
Dedicated AI consultant
Not sure which plan to pick? Discuss Free or Basic plans with us, learn about custom pricing, or get a demo.
Here's an overview of Chatty AI Chatbot & Live Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Chatty AI Chatbot & Live Chat: (Free). The paid plan(s) offered by Chatty AI Chatbot & Live Chat: (Basic, Pro, Plus).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 AI conversations/ month, Unlimited human conversation, AI trained up to 200 products, AI answers FAQs & recommends products, Email connect, Widget customization, After-hours auto reply + saved replies.
Basic: The Basic plan costs $19.99 and comes with a 7-day free trial period. The plan offers a host of features, including 100 AI conversations/ month, Standard AI model, AI order tracking, 5 members, Multi-channel inbox, Translation & Auto translate, 12-month chat history, Basic analytics.
Pro: The Pro plan costs $68.99 and comes with a 7-day free trial period. The plan offers a host of features, including 500 AI conversations /month, AI Shopping assistant, Pro AI model - smarter & higher accuracy, Proactive engage, Auto-recover abandoned. carts, AI reply on socials, Advanced analytics, Unlimited conversation history.
Plus: The Plus plan costs $199 and comes with a 7-day free trial period. The plan offers a host of features, including 1000 AI conversations /month, Train AI with up to 20,000 products, Pro AI model - higher accuracy, Unlimited member, Dedicated AI consultant.
Chatty AI Chatbot & Live Chat Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19.99, $68.99, $199 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Chatty AI Chatbot & Live Chat app pricing plans, see the official website.
Chatty AI Chatbot & Live Chat Shopify App Discounts
If you are looking for discounts on Chatty AI Chatbot & Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Chatty (By Avada) to secure better deals on the Chatty AI Chatbot & Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Chatty AI Chatbot & Live Chat
“Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!”
“Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.”
“Andy was great at helping and solving our issue today. Highly recommend this app ”
Trusted By
Trusted by the best Shopify stores
My Sensory Nest
Australia
Downton Distillery UK
United Kingdom
Equine America NZ
New Zealand
Purely Alpaca
United States
37 Brand Shoes
Germany
LuxxeCoast
Nigeria
Whimsy and Paper
United States
Playful Pitch
United States
Comparison
Top Chatty AI Chatbot & Live Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between Chatty AI Chatbot & Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(1,804 reviews) | 5.0(452 reviews) | |
| Developed by | Chatty (By Avada) | MOOSE INNOVATIONS INC. | |
| Launch Date | 6/9/2022 | 8/22/2023 | |
| Pricing | Free, $19.99/month, $68.99/month, $199/month | Free, $19/month, $49/month, $249/month | |
| Objective | AI Chat & sale: recommend products, answer FAQs, track orders | - | |
| Categories | Chat, FAQ | Chat, FAQ | |
| Key Features & Highlights | |||
| Purpose | Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7. | Gather tickets in one place, track support's effectiveness, and make sure customers are happy. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 98.6% | 99.8% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 5.0 | |
| Total Reviews | 1,643 | 413 | |
| Launch Date | 6/9/2022 | 8/22/2023 | |
| SD Points | 1330 | 552 | |
More Details About Chatty AI Chatbot & Live Chat
Product Description
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
AI Summary
The app is a versatile Shopify tool offering live chat, FAQ management, and customer support features, designed to enhance store engagement and streamline communication. Its key functionalities include a customizable chat widget, AI-powered live chat, order tracking, and seamless integration with platforms like WhatsApp, with potential expansions to Instagram and Facebook. The app is praised for its intuitive interface, ease of setup, and robust free tier, which rivals paid alternatives. Strengths include responsive 24/7 customer support, quick issue resolution, and features like mobile app accessibility for real-time responses. However, some minor technical glitches, such as notification delays or UI inconsistencies, have been noted. The app’s affordability and comprehensive feature set make it a strong choice for businesses seeking efficient, professional customer support solutions.
Support
For any questions, concerns, or assistance with Chatty AI Chatbot & Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Chatty AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Chatty AI Chatbot & Live Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Chatty AI Chatbot & Live Chat seamlessly integrates are given below:
Developer
Name: Chatty (By Avada)
Website: /partners/so-good6
Address: 1 Sophia rd, Peace Centre, Peace Centre, 228149
Looking to install Chatty AI Chatbot & Live Chat app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Chatty AI Chatbot & Live Chat Q&A
How does the AI chatbot help my store?
The AI chatbot provides 24/7 customer support, answers product questions, suggests recommendations, and assists with order tracking—freeing you from constant manual responses.
Can I manage multiple chat channels in one place?
Yes, you can centralize conversations from WhatsApp, Messenger, Instagram, email, and more in a single inbox, making it easier for your team to handle support efficiently.
Does it support multilingual customer interactions?
Yes, the app offers translation and auto-translate features, allowing seamless communication with customers in their preferred language for better engagement.
Can customers find answers without live support?
Absolutely! You can create a customizable FAQ help center where customers self-serve, reducing repetitive inquiries and improving their experience.
Are there automation features to boost sales?
Yes, the app sends proactive messages based on visitor behavior, like cart reminders or product suggestions, helping convert more leads into sales.
Is there a mobile app for managing chats?
Yes, a mobile app lets you monitor and respond to customer messages from anywhere, ensuring you never miss important interactions.
How does the AI improve over time?
The AI learns from product training data and customer interactions, refining responses to provide more accurate and helpful support as it’s used.
What’s included in the free plan?
The free plan includes 100 AI replies/month, basic live chat, a professional FAQ page, and support for email, Messenger, and Instagram.
Can I track chat performance with analytics?
Yes, paid plans include detailed analytics on chat history, agent performance, and customer insights to optimize your support strategy.
Does it integrate with my existing helpdesk?
While specifics depend on your setup, the app consolidates multi-channel conversations, making it easier to streamline support alongside other tools.
Customer Reviews
Chatty AI Chatbot & Live Chat has an overall rating of 4.9 stars from a total of 1643 reviews on the Shopify app store. Of these, 1621 (98.7%) are positive, 6 (0.4%) are neutral, and 16 (1.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!
Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.
Andy was great at helping and solving our issue today. Highly recommend this app
New to the app but loving it. Support is outstanding too.
This app is amazing! I've asked a very curital update in order to implement on my webpage, Ivy and Mark helped me and make an amazing feature(positioning the new client icon on the page) just in 2 DAYs! Thanks to the amazing team!
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install Chatty AI Chatbot & Live Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Chatty AI Chatbot & Live Chat FAQ's
How do I install the Chatty AI Chatbot & Live Chat Shopify app?
To install Chatty AI Chatbot & Live Chat app on your Shopify store, click on the Chatty AI Chatbot & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Chatty AI Chatbot & Live Chat on your Shopify store, then contact us now.
What are the key features of Chatty AI Chatbot & Live Chat?
The key features offered by Chatty AI Chatbot & Live Chat to Shopify store owners are:
- ✅Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- ✅Inbox & Team: Manage conversations with your team from all channels in one inbox
- ✅Sales automation: Send proactive targeted messages based on visitor behavior
- ✅FAQ page: Create a help center to empower customers to find answers on their own
- ✅Mobile app: Keep track with all inbox from your devices anywhere, anytime
Does Chatty AI Chatbot & Live Chat integrate with other Shopify apps or tools?
Chatty AI Chatbot & Live Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Chatty AI Chatbot & Live Chat?
Yes, Chatty AI Chatbot & Live Chat offers 7 days free trial on all its paid plans.
What are the pricing plans for Chatty AI Chatbot & Live Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19.99/month, $68.99/month, $199/month, and come with a 7-day free trial period.
How does billing work for Chatty AI Chatbot & Live Chat?
Chatty AI Chatbot & Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Chatty AI Chatbot & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Chatty AI Chatbot & Live Chat offer customer support? How can I get assistance?
Yes, Chatty AI Chatbot & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Chatty AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Chatty AI Chatbot & Live Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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