Chat Buttons Shopify Apps – Reviews & Rating Trends
(Updated October 2026) Compare reviews and ratings for chat buttons Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for chat buttons apps.
Chat Buttons Shopify Apps — Full Reviews Table
All tracked chat buttons Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.
| App | Reviews | Rating |
|---|---|---|
5,80551 | 4.6 | |
 Chatty AI Chatbot & Live Chat | 1,87010 | 4.9 |
 Tidio: AI Chatbot & Live Chat | 1,35215 | 4.7 |
 Gorgias: AI, Helpdesk & Chat | 7045 | 4.5 |
 Moose AI Chatbot & Live Chat | 4844 | 5.0 |
 SmartBot: Leading AI Chatbot | 4604 | 4.7 |
 Zoko WhatsApp Marketing & Chat | 45223 | 4.8 |
 B: WhatsApp, Voice, SMS & Chat | 40433 | 4.7 |
 DS Instagram & Facebook Shop | 38632 | 4.9 |
 Willdesk: Live Chat&AI Chatbot | 385 | 4.9 |
Showing 1-10 out of 64
Key Insights:
- Shopify Inbox leads chat buttons apps with 5,805 total reviews — 3,935 more than Chatty AI Chatbot & Live Chat (1,870).
- Top 3 apps (Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat) hold 73.4% of all reviews across the top 10 tracked chat buttons apps.
- Shopify Inbox is gaining reviews fastest this month (+51) — strong recent install momentum.
- 9 of 10 top-reviewed chat buttons apps gained new reviews this period; 0 saw no net additions.
Chat Buttons Shopify Apps — Cumulative Review Trend
Monthly cumulative review count for the top 5 chat buttons Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
 Shopify Inbox | 5,44190 | 5,542101 | 5,681139 | 5,74564 | 5,79348 | 5,81320 |
| Chatty AI Chatbot & Live Chat | 1,73944 | 1,78445 | 1,82339 | 1,85734 | 1,86811 | 1,8757 |
| Tidio: AI Chatbot & Live Chat | 1,25341 | 1,28532 | 1,31833 | 1,33517 | 1,34914 | 1,3556 |
| Gorgias: AI, Helpdesk & Chat | 65515 | 66510 | 6738 | 69724 | 7047 | 704 |
| Moose AI Chatbot & Live Chat | 45210 | 4619 | 4687 | 47810 | 4824 | 4842 |
Key Insights:
- Shopify Inbox's cumulative reviews grew from 3,779 to 5,813 over the charted period — 2,034 new reviews accumulated.
- Shopify Inbox's 5,813 cumulative reviews sit 12.0× above Moose AI Chatbot & Live Chat's 484 at the bottom of the plotted chat buttons set — a wide spread between long-running leaders and newer entrants.
- Shopify Inbox's cumulative review lead compounds over time — an established review base acts as a trust signal for merchants comparing apps, and continued adoption keeps the review count climbing, a flywheel newcomers struggle to interrupt.
Fastest to 1,000 Reviews — Chat Buttons Shopify Apps
Race-style view of how the top 5 chat buttons Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Chatty AI Chatbot & Live Chat | 33 | 1,870 |
| Shopify Inbox | 47 | 5,790 |
| Tidio: AI Chatbot & Live Chat | 129 | 1,347 |
| Gorgias: AI, Helpdesk & Chat | Not yet reached | 706 |
| Moose AI Chatbot & Live Chat | Not yet reached | 484 |
Key Insights:
- Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
- Shopify Inbox crossed 1,000 reviews in 47 months — 14 months behind Chatty AI Chatbot & Live Chat.
- 2 of the top 5 chat buttons apps haven't yet crossed 1,000 reviews — Gorgias: AI, Helpdesk & Chat is closest at 706 cumulative.
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Most-Reviewed Chat Buttons Shopify Apps
Shopify Inbox leads chat buttons Shopify apps with 5,805 cumulative reviews and a 4.6★ average rating. Chatty AI Chatbot & Live Chat (1,870 reviews) and Tidio: AI Chatbot & Live Chat (1,352 reviews) round out the top 3. Combined, the top 3 apps hold 73.4% of all reviews across the top tier — a tight oligopoly where the leader's review flywheel is hard to break. Notable mover: Shopify Inbox added the most new reviews this month (+51) — a strong recent install signal.
Shopify Inbox's 5,805-review base reflects long-running merchant adoption in chat buttons — a tenure signal for merchants who weight track record alongside current fit. Chatty AI Chatbot & Live Chat (1,870 reviews) and the rest of the top tier carry meaningful adoption too, and feature scope, support, and current trajectory often matter more than raw review totals when choosing between established options.
Chat Buttons Shopify Apps — Long-Term Review Trends
Shopify Inbox accumulated 2,034 new reviews from Jan 2025 to Oct 2026, growing from 3,779 to 5,813 cumulative reviews — a steep addition rate for chat buttons apps. Across the top 5 plotted chat buttons apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.
Shopify Inbox's lead in cumulative reviews compounds in concentrated chat buttons categories: more reviews lift App Store rank, which drives more installs, which add more reviews — newcomers face a steep curve to catch up to the 5,813 cumulative base.
Review Growth Velocity in Chat Buttons — Which Apps Grew Fastest
Chatty AI Chatbot & Live Chat reached 1,000 reviews in 33 months since launch — the fastest ramp among the top 5 chat buttons apps tracked here. Shopify Inbox in 47 months, and Tidio: AI Chatbot & Live Chat took 129 months to cross the same milestone, a 96-month spread between the fastest and slowest in the set.
2 apps on this chart haven't yet crossed 1,000 reviews: Gorgias: AI, Helpdesk & Chat at 706, Moose AI Chatbot & Live Chat at 484 cumulative reviews. Gorgias: AI, Helpdesk & Chat is closest to the milestone — its current count puts it roughly 71% of the way to 1,000.
The 96-month gap between Chatty AI Chatbot & Live Chat's and Tidio: AI Chatbot & Live Chat's time-to-1,000 highlights how unevenly product-market fit landed across this chat buttons set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.
Top 5 Apps in Chat Buttons
- Moose WhatsApp Chat Button — Has accumulated 190 reviews for chat buttons at a 5.0★ average.
- Chaty Chat Buttons & WhatsApp — Has accumulated 321 reviews for chat buttons at a 4.9★ average.
- SK: WhatsApp Chat Button — Has accumulated 89 reviews for chat buttons at a 4.8★ average.
- MyShop ‑ Whats APP Chat Button — Has accumulated 0 reviews for chat buttons at a 4.1★ average.
- O: Chat buttons & Contact Form — Has accumulated 264 reviews for chat buttons at a 4.9★ average.
Chat Buttons Shopify Apps — Frequently Asked Questions
1. Which chat buttons app has the most reviews on Shopify?
Shopify Inbox has the most reviews among chat buttons Shopify apps with 5,805 total reviews, ahead of Chatty AI Chatbot & Live Chat at 1,870. Sort the table by Reviews (High to Low) to see the full ranked list.
2. How are reviews used to measure chat buttons app popularity on Shopify?
Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For chat buttons apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.
3. Which chat buttons app is gaining reviews fastest on Shopify?
Shopify Inbox is gaining the most new reviews this month among chat buttons apps, adding 51 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.
4. Which chat buttons app reached 1,000 reviews fastest on Shopify?
Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked chat buttons Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).
5. What is the average rating for top chat buttons Shopify apps?
The top 5 chat buttons apps average 4.7★ across 10,197 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.
6. How often are review counts for chat buttons apps updated on Shopify?
Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.
