Moose AI Chatbot & Live Chat Shopify App
by MOOSE INNOVATIONS INC.Gather tickets in one place, track support's effectiveness, and make sure customers are happy.
5.0
(413)
Ikuista, Finland
Support and app itself works flawless. Especially Mabel from support team has been very helpful!
Install in your Shopify Store
Moose AI Chatbot & Live Chat Charts
Track Moose AI Chatbot & Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Moose AI Chatbot & Live Chat
Pros
Excellent Customer Support: Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
Easy Setup and Installation: Frequently highlighted for its simplicity and quick onboarding process.
User-Friendly Interface: Intuitive design and clean layout make navigation effortless.
Rich Functionality: Packed with features, often surpassing paid alternatives.
Cons
Limited Template Variety: Some users noted a lack of diverse templates and custom font options.
Occasional Bugs: Minor issues reported, particularly during initial setup or customization.
Screenshots
About the App
- Round-the-clock assistance: Support available all the time
- Shopify Interface: Simple User Interface designed specifically for Shopify
- Centralized Email Inquiries: Combine all email queries from various channels into one location.
- Ticket assignments empowerment: Gives support teams the ability to assign tickets
- Performance Monitoring: Track team performance using detailed reports and analysis tools.
Keywords
Key Features
- Manage live chat, FAQs, and social media support in one centralized platform.
- Customize WhatsApp icons and prefill messages for seamless customer interactions.
- Automatically translate FAQs and order tracking with AI-powered multilingual support.
Pricing
Moose AI Chatbot & Live Chat Pricing Plans
Free Forever
$0/month
UNLIMITED AI chatbot replies
Unlimited chat history
Standard widget customization
Unlimited FAQs
Detailed analytics
Starter
$19/month
UNLIMITED AI chatbot replies
Unlimited chat history
Advanced widget customization
Premium FAQs templates
Language switcher
Growth
$49/month
UNLIMITED AI chatbot replies
All Starter plan features
Unlimited email channels
Advanced ticket management features
Priority support
Business
$249/month
UNLIMITED AI chatbot replies
All Growth plan features
Unlimited team members
Dedicated support service
Not sure which plan to pick? Discuss Free Forever or Starter plans with us, learn about custom pricing, or get a demo.
Here's an overview of Moose AI Chatbot & Live Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Moose AI Chatbot & Live Chat: (Free Forever). The paid plan(s) offered by Moose AI Chatbot & Live Chat: (Starter, Growth, Business).
The details of the plan(s) are outlined below:
Free Forever: This plan is free forever, incurring no subscription costs. It offers a wide range of features like UNLIMITED AI chatbot replies, Unlimited chat history, Standard widget customization, Unlimited FAQs, Detailed analytics.
Starter: The Starter plan costs $19 and comes with a 7-day free trial period. The plan offers a host of features, including UNLIMITED AI chatbot replies, Unlimited chat history, Advanced widget customization, Premium FAQs templates, Language switcher, Unlimited integration.
Growth: The Growth plan costs $49 and comes with a 7-day free trial period. The plan offers a host of features, including UNLIMITED AI chatbot replies, All Starter plan features, Unlimited email channels, Advanced ticket management features, Priority support.
Business: The Business plan costs $249 and comes with a 7-day free trial period. The plan offers a host of features, including UNLIMITED AI chatbot replies, All Growth plan features, Unlimited team members, Dedicated support service.
Moose AI Chatbot & Live Chat Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19, $49, $249 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Moose AI Chatbot & Live Chat app pricing plans, see the official website.
Moose AI Chatbot & Live Chat Shopify App Discounts
If you are looking for discounts on Moose AI Chatbot & Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with MOOSE INNOVATIONS INC. to secure better deals on the Moose AI Chatbot & Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Moose AI Chatbot & Live Chat
“Support and app itself works flawless. Especially Mabel from support team has been very helpful!”
“Thanks for the great support and quick response. Everything worked.”
“Thomas was very helpful showing me how to complete the setup”
Trusted By
Trusted by the best Shopify stores
Ikuista
Finland
ArtLaserUA
Ukraine
Smiths Attic
United States
Mossy Oak Graphics
United States
Krunchd
United Kingdom
White Champa
India
Lares • Home
Spain
Sunshine Botanicals
United States
Comparison
Top Moose AI Chatbot & Live Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between Moose AI Chatbot & Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(452 reviews) | 4.9(1,804 reviews) | |
| Developed by | MOOSE INNOVATIONS INC. | Chatty (By Avada) | |
| Launch Date | 8/22/2023 | 6/9/2022 | |
| Pricing | Free, $19/month, $49/month, $249/month | Free, $19.99/month, $68.99/month, $199/month | |
| Objective | - | AI Chat & sale: recommend products, answer FAQs, track orders | |
| Categories | Chat, FAQ | Chat, FAQ | |
| Key Features & Highlights | |||
| Purpose | Gather tickets in one place, track support's effectiveness, and make sure customers are happy. | Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7. | |
| Features List |
|
| |
| Highlights |
| - | |
| User Reviews and Ratings | |||
| Recommended % | 99.8% | 98.6% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 4.9 | |
| Total Reviews | 413 | 1,643 | |
| Launch Date | 8/22/2023 | 6/9/2022 | |
| SD Points | 552 | 1330 | |
More Details About Moose AI Chatbot & Live Chat
Product Description
MooseDesk is a tool that simplifies customer support management, from handling help center tickets to evaluating team performance. It aims to improve customer satisfaction and team effectiveness, leading to increased sales and business growth.
AI Summary
Moosedesk is a Shopify app designed to enhance customer support operations with features such as live chat, WhatsApp integration, FAQ management, and ticket support. The app is noted for its intuitive interface, seamless Shopify integration, and extensive customization options, allowing businesses to tailor the solution to their brand. Setup is straightforward, and the app includes automation tools and a knowledge base to streamline customer inquiries. A standout aspect is the responsive and highly praised customer support, which offers prompt assistance, including personalized demo calls and quick issue resolution. While the app is currently free, some reviews highlight minor limitations, such as a need for more diverse templates and font customization options. Overall, Moosedesk is a robust, user-friendly solution for Shopify merchants seeking to improve their customer service efficiency.
Support
For any questions, concerns, or assistance with Moose AI Chatbot & Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Moose AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Moose AI Chatbot & Live Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Moose AI Chatbot & Live Chat seamlessly integrates are given below:
Developer
Name: MOOSE INNOVATIONS INC.
Website: /partners/moose-innovations-inc
Address: 333 Bering Ave, Unit 700, Etobicoke,, ON, M8Z 3A8
Looking to install Moose AI Chatbot & Live Chat app on your store?
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Customer Reviews
Moose AI Chatbot & Live Chat has an overall rating of 5.0 stars from a total of 413 reviews on the Shopify app store. Of these, 412 (99.8%) are positive, 1 (0.2%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Support and app itself works flawless. Especially Mabel from support team has been very helpful!
Thanks for the great support and quick response. Everything worked.
Thomas was very helpful showing me how to complete the setup
Great communication and was able to resolve my issue very quickly and efficiently.
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Moose AI Chatbot & Live Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Moose AI Chatbot & Live Chat FAQ's
How do I install the Moose AI Chatbot & Live Chat Shopify app?
To install Moose AI Chatbot & Live Chat app on your Shopify store, click on the Moose AI Chatbot & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Moose AI Chatbot & Live Chat on your Shopify store, then contact us now.
What are the key features of Moose AI Chatbot & Live Chat?
The key features offered by Moose AI Chatbot & Live Chat to Shopify store owners are:
- ✅AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- ✅24/7 automation: Automate routine support and route complex cases to agents
- ✅Omnichannel inbox: Manage chat, email, and social messages in one place
- ✅Self-service support: Let customers track orders and find answers instantly
- ✅Product FAQs: Manage product-specific FAQs displayed on each product page
Does Moose AI Chatbot & Live Chat integrate with other Shopify apps or tools?
Yes, Moose AI Chatbot & Live Chat seamlessly integrates with other Shopify apps or tools, such as Support available all the time, Simple User Interface designed specifically for Shopify, Combine all email queries from various channels into one location..
Is there a free trial available for Moose AI Chatbot & Live Chat?
Yes, Moose AI Chatbot & Live Chat offers 7 days free trial on all its paid plans.
What are the pricing plans for Moose AI Chatbot & Live Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $49/month, $249/month, and come with a 7-day free trial period.
How does billing work for Moose AI Chatbot & Live Chat?
Moose AI Chatbot & Live Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Moose AI Chatbot & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Moose AI Chatbot & Live Chat offer customer support? How can I get assistance?
Yes, Moose AI Chatbot & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Moose AI Chatbot & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Moose AI Chatbot & Live Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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