Tidio: Ai Chatbot & Live Chat Shopify App – Benchmarks vs Category Leaders
(Updated October 2026) Compare Tidio: AI Chatbot & Live Chat head-to-head with the top apps in Chat on the Shopify App Store — current rank, 30-day average, best position over the period, and a long-term trajectory chart so you can see whether Tidio: AI Chatbot & Live Chat is closing the gap with leaders, holding steady, or losing ground. AI agent for sales and support. Live chat, email, social inbox.
Tidio: Ai Chatbot & Live Chat vs Top Apps in Chat on Shopify
Side-by-side comparison of Tidio: AI Chatbot & Live Chat against the top 4 apps in the Chat category — current rank, 30-day average, and best position over the period. Switch the Group Selector to benchmark in any other group Tidio: AI Chatbot & Live Chat ranks in; switch the page-level sub-tab for Market Share or Reviews columns instead.
| App | Rank | Average | Best |
|---|---|---|---|
| Tidio: AI Chatbot & Live ChatCURRENT APP | 293 | 14.81 | 4 |
 Dondy: WhatsApp Marketing+Chat | 13 | 3.74 | 1 |
 Chatty AI Chatbot & Live Chat | 21 | 1.42 | 1 |
 DS Instagram & Facebook Shop | 31 | 4.03 | 2 |
 Shopify Inbox | 41 | 2.19 | 1 |
Key Insights:
- Tidio: AI Chatbot & Live Chat ranks #29 in Chat — 28 positions behind Dondy: WhatsApp Marketing+Chat (#1).
- 30-day average position: 14.81; best ranking achieved: #4 — the spread reflects positional volatility over the window.
- Tidio: AI Chatbot & Live Chat slipped 3 positions over the past 30 days against this comparison set.
- Direct competitors: Dondy: WhatsApp Marketing+Chat, Chatty AI Chatbot & Live Chat, DS Instagram & Facebook Shop.
Tidio: Ai Chatbot & Live Chat — Rankings Trend vs Leaders in Chat
Monthly rank trajectory for Tidio: AI Chatbot & Live Chat alongside the top 4 apps in the Chat category over the past year — see whether Tidio: AI Chatbot & Live Chat is closing the gap with the leaders, holding steady, or losing ground. Y-axis is reversed so rank #1 sits at the top.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| DS Instagram & Facebook Shop | #3 | #41 | #22 | #2 | #2 | #11 |
| Chatty AI Chatbot & Live Chat | #2 | #11 | #1 | #1 | #1 | #21 |
| Shopify Inbox | #1 | #21 | #31 | #3 | #3 | #3 |
| Dondy: WhatsApp Marketing+Chat | #5 | #32 | #41 | #51 | #61 | #71 |
| Tidio: AI Chatbot & Live ChatCURRENT APP | #7 | #125 | #197 | #2910 | #29 | #312 |
Key Insights:
- Tidio: AI Chatbot & Live Chat slipped from #10 to #31 in Chat over the charted period.
- Gap to DS Instagram & Facebook Shop widened by 85 positions — leader is pulling away.
- Across the 5 apps plotted, 1 improved rank and 3 declined.
Tidio: Ai Chatbot & Live Chat — Head-to-Head vs Leaders in Chat
Tidio: AI Chatbot & Live Chat ranks #29 in Chat — 28 positions behind Dondy: WhatsApp Marketing+Chat at #1. Over the last 30 days, Tidio: AI Chatbot & Live Chat's average position in Chat was 14.81 and its best ranking reached #4 — the spread between average and best is a quick read on positional volatility. Tidio: AI Chatbot & Live Chat slipped 3 positions in Chat over the past 30 days — the largest single 30-day move on this view. Direct competitors on this view include Dondy: WhatsApp Marketing+Chat, Chatty AI Chatbot & Live Chat and DS Instagram & Facebook Shop.
Tidio: AI Chatbot & Live Chat's 28-position gap to Dondy: WhatsApp Marketing+Chat in Chat usually reflects either a different feature focus (specialised vs broad-appeal) or genuine mid-tier positioning — for category merchants, the feature mix matters more here than the leaderboard slot.
Tidio: Ai Chatbot & Live Chat — Long-Term Ranking Trajectory vs Leaders in Chat
Tidio: AI Chatbot & Live Chat slipped from #10 to #31 in Chat over the charted period — losing ground against the leaders on this view. The gap to DS Instagram & Facebook Shop (#1) has widened by 85 positions — DS Instagram & Facebook Shop is pulling away. Across the 5 apps plotted, 1 improved their rank and 3 declined over the charted window.
Tidio: AI Chatbot & Live Chat's 21-position slide while DS Instagram & Facebook Shop held or improved usually reflects competitors shipping faster than Tidio: AI Chatbot & Live Chat can respond — rank pressure against named rivals is a sharper signal than absolute rank movement alone.
Top Categories Tidio: Ai Chatbot & Live Chat Ranks In on Shopify
- Keywordtidio live chat — Tidio: AI Chatbot & Live Chat ranks #1 in this keyword — its leading position on Shopify.
- Keywordchatbot — Currently #2 in this keyword (climbed 2 positions this month).
- Keywordlive chat — Currently #2 in this keyword (climbed 1 position this month).
- KeywordVideo calls — Ranks #2 in this Shopify keyword.
- Keywordchat — Ranks #5 in this Shopify keyword.
Tidio: Ai Chatbot & Live Chat on Shopify — Benchmarks FAQs
1. How does Tidio: AI Chatbot & Live Chat compare to leaders in Chat?
Tidio: AI Chatbot & Live Chat ranks #29 in Chat, 28 positions behind Dondy: WhatsApp Marketing+Chat at #1. The trend chart shows whether the gap is closing or widening over the past year.
2. Which apps does Tidio: AI Chatbot & Live Chat compete with on Shopify?
Tidio: AI Chatbot & Live Chat's closest competitors in Chat on the Shopify App Store include Dondy: WhatsApp Marketing+Chat, Chatty AI Chatbot & Live Chat, DS Instagram & Facebook Shop and Shopify Inbox. Use the App Selector on the comparison table above to swap competitors in or out, or the Group Selector to benchmark Tidio: AI Chatbot & Live Chat in a different category, keyword, or collection.
3. Is Tidio: AI Chatbot & Live Chat closing the gap on category leaders?
Not currently — over the charted period, Tidio: AI Chatbot & Live Chat's gap to DS Instagram & Facebook Shop (#1) has widened by 85 positions in Chat. Cross-reference with the page-level Market Share sub-tab to see whether share is moving differently.
4. How does Tidio: AI Chatbot & Live Chat's benchmark comparison work on ShopDigest?
The comparison table loads Tidio: AI Chatbot & Live Chat alongside the top apps in its strongest Shopify category (Chat by default) and shows current rank, 30-day average rank, and best ranking over the period. Switch the Group Selector to compare in any other category, keyword, or collection Tidio: AI Chatbot & Live Chat appears in. Switch the page-level sub-tab to swap rank columns for market share % or cumulative review counts of the same comparison set.
5. Can I benchmark Tidio: AI Chatbot & Live Chat against apps in a different category?
Yes — use the Group Selector on the comparison table to pick any of the categories, keywords, or collections Tidio: AI Chatbot & Live Chat ranks in. Switching the group reloads both cards together with the new comparison set; switching the page-level sub-tab (Rankings / Market Share / Reviews) swaps the metric in lock-step across both cards.
