Tidio: Ai Chatbot & Live Chat Shopify App – Market Share & Install Footprint
(Updated October 2026) Track Tidio: AI Chatbot & Live Chat's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. AI agent for sales and support. Live chat, email, social inbox.
Tidio: Ai Chatbot & Live Chat — Market Share Across Shopify App Store Groups
Tidio: AI Chatbot & Live Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
Keywordtidio live chat | 50.80%2.24 | Declining |
Keywordchatbot | 26.70%15.21 | Growing |
Keywordlive chat | 25.29%6.67 | Growing |
KeywordVideo calls | 24.99%1.27 | Declining |
CategoryHelpdesk Store management > Support > Helpdesk | 19.02%1.93 | Declining |
KeywordSend transcript | 14.82%8.20 | Growing |
KeywordFeedback surveys | 8.46%10.07 | Declining |
Keywordlive view | 8.07%0.30 | Declining |
Keywordchat | 6.80%1.12 | Growing |
CategoryChat Store management > Support > Chat | 4.65%0.67 | Declining |
Showing 1-10 out of 47
Key Insights:
- Tidio: AI Chatbot & Live Chat captures 50.8% of installs in tidio live chat — its strongest position among the 10 Shopify groups shown (47 groups in total).
- Over the past 30 days, 4 gained share and 6 lost share — a mixed share picture.
Tidio: Ai Chatbot & Live Chat — Market Share Trend Across Top Groups
Monthly market share trajectory for Tidio: AI Chatbot & Live Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Tidio Live Chat | 55.39% | 54.22%1.17 | 54.55%0.33 | 53.09%1.46 | 50.81%2.28 | 51.28%0.47 |
| Chatbot | 28.00% | 27.55%0.45 | 28.33%0.78 | 11.66%16.67 | 26.51%14.85 | 26.86%0.35 |
| Live Chat | 53.35% | 27.98%25.37 | 29.20%1.22 | 18.26%10.94 | 17.04%1.22 | 25.41%8.37 |
| Video Calls | 28.50% | 30.07%1.57 | 28.08%1.99 | 26.40%1.68 | 24.20%2.2 | 24.93%0.73 |
| Helpdesk | 23.50% | 22.75%0.75 | 22.08%0.67 | 21.13%0.95 | 18.94%2.19 | 19.26%0.32 |
Key Insights:
- Tidio: AI Chatbot & Live Chat's biggest share gain is in Tidio Live Chat — expanded from 13.6% to 51.3% over the charted period.
- Across the 5 plotted groups, Tidio: AI Chatbot & Live Chat expanded share in 4 and contracted in 1.
Top Categories Tidio: Ai Chatbot & Live Chat Ranks In on Shopify
- Keywordtidio live chat — Holds 50.8% market share in this keyword (-2.24pp this month) — slipping in this keyword.
- Keywordchatbot — Holds 26.7% market share in this keyword (+15.21pp this month) — Tidio: AI Chatbot & Live Chat's growing footprint here.
- Keywordlive chat — Holds 25.3% market share in this keyword (+6.67pp this month) — Tidio: AI Chatbot & Live Chat's growing footprint here.
- KeywordVideo calls — Holds 25.0% market share in this keyword (-1.27pp this month) — slipping in this keyword.
- CategoryHelpdesk — Holds 19.0% market share in this category (-1.93pp this month) — slipping in this category.
Tidio: Ai Chatbot & Live Chat on Shopify — Market Share FAQs
1. Where does Tidio: AI Chatbot & Live Chat have the most market share on Shopify?
Tidio: AI Chatbot & Live Chat captures the largest share of installs in tidio live chat — 50.8% of the group's tracked install base, followed by 26.7% in chatbot and 25.3% in live chat. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Tidio: AI Chatbot & Live Chat gaining or losing share in?
Tidio: AI Chatbot & Live Chat's share movement is mixed this month — gaining in some groups, holding or slipping in others. Use the "Market Share Changes" sub-tab to find both the climbers and the decliners ordered by movement size.
3. How is Tidio: AI Chatbot & Live Chat's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does Tidio: AI Chatbot & Live Chat hold market share?
Tidio: AI Chatbot & Live Chat appears in 47 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does Tidio: AI Chatbot & Live Chat's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Significant share changes typically take 2–4 weeks to manifest because the underlying review base moves slowly; switch the chart's granularity to Weekly to spot inflection points within the noise.
