Tidio Live Chat Shopify Apps – Market Share Breakdown
(Updated October 2026) See which tidio live chat Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Tidio Live Chat Shopify Apps — Full Market Share Table
All tracked tidio live chat Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Tidio: AI Chatbot & Live Chat | 50.80% | 2.24 | Declining |
| 2 |  Chatty AI Chatbot & Live Chat | 33.12% | 0.11 | Climbing |
| 3 |  Zipchat AI Chatbot & Live Chat | 6.92% | 5.75 | Climbing |
| 4 |  CWILL:AI Chatbot &Live Chat | 3.28% | 0.46 | Declining |
| 5 |  Moose AI Chatbot & Live Chat | 2.51% | 2.86 | Declining |
| 6 |  Chaty Chat Buttons & WhatsApp | 1.17% | 0.90 | Climbing |
| 7 |  Chatway Live Chat & AI Chatbot | 0.82% | 0.73 | Declining |
| 8 |  Chizy: AI Chatbot & Live Chat | 0.61% | 0.20 | Declining |
| 9 |  Algoshop AI Chatbot &Live Chat | 0.41% | 0.06 | Declining |
| 10 |  Moose WhatsApp Chat Button | 0.13% | 0.13 | Climbing |
Showing 1-10 out of 25
Key Insights:
- Tidio: AI Chatbot & Live Chat holds 50.8% share of tidio live chat app installs — 17.7pp ahead of Chatty AI Chatbot & Live Chat (33.1%).
- Top 3 apps (Tidio: AI Chatbot & Live Chat, Chatty AI Chatbot & Live Chat, Zipchat AI Chatbot & Live Chat) account for 90.8% of all tidio live chat install share — a concentrated market.
- Zipchat AI Chatbot & Live Chat is gaining share fastest this month (+5.75pp) — the largest single gainer among the top tidio live chat apps by share.
- Moose AI Chatbot & Live Chat is losing share fastest (-2.86pp) — could indicate a churning user base or a stronger challenger gaining ground.
Tidio Live Chat Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 tidio live chat Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Tidio: AI Chatbot & Live Chat | 55.4%0.45 | 54.2%1.17 | 54.5%0.33 | 53.1%1.46 | 50.8%2.28 | 51.4%0.62 |
| Chatty AI Chatbot & Live Chat | 33.0%0.98 | 33.1%0.07 | 31.3%1.85 | 32.4%1.14 | 33.8%1.36 | 33.6%0.2 |
| CWILL:AI Chatbot &Live Chat | 6.3%1.29 | 6.7%0.42 | 6.8%0.11 | 2.8%4.09 | 6.0%3.28 | 5.4%0.61 |
| Moose AI Chatbot & Live Chat | 0.6%0.09 | 0.5%0.12 | 0.7%0.2 | 5.2%4.44 | 3.3%1.89 | 3.2%0.05 |
| Zipchat AI Chatbot & Live Chat | 2.6%1.01 | 3.3%0.69 | 3.5%0.3 | 3.0%0.6 | 2.8%0.18 | 3.1%0.3 |
Key Insights:
- Tidio: AI Chatbot & Live Chat's share contracted from 64.1% → 51.4% over the charted period.
- Of the top 5 tracked tidio live chat apps, 3 grew share and 2 lost share — challengers are eating into leader's share.
Top Tidio Live Chat Shopify Apps by Country
Per-country market share rankings for tidio live chat Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | | | |
Key Insights:
- Tidio: AI Chatbot & Live Chat leads tidio live chat apps in 3 of 4 tracked markets (United States, China, United Kingdom).
- Tidio: AI Chatbot & Live Chat leads worldwide, but India bucks the trend — Chatty AI Chatbot & Live Chat leads there.
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Top 5 Apps in Tidio Live Chat
- Tidio: AI Chatbot & Live Chat — Leads tidio live chat apps with 51.4% install share, rated 4.8★ — losing share this month.
- Chatty AI Chatbot & Live Chat — Holds 33.6% of tidio live chat app install share, rated 4.9★ — gaining share this month.
- CWILL:AI Chatbot &Live Chat — Holds 5.4% of tidio live chat app install share, rated 4.8★ — gaining share this month.
- Moose AI Chatbot & Live Chat — Holds 3.2% of tidio live chat app install share, rated 5.0★ — losing share this month.
- Zipchat AI Chatbot & Live Chat — Holds 3.1% of tidio live chat app install share, rated 4.9★ — gaining share this month.
Tidio Live Chat Shopify Apps — Frequently Asked Questions
1. Which tidio live chat app has the highest market share on Shopify?
Tidio: AI Chatbot & Live Chat dominates the tidio live chat category on Shopify with 50.8% of installs — 17.7pp ahead of Chatty AI Chatbot & Live Chat. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for tidio live chat Shopify apps?
For tidio live chat (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which tidio live chat apps are gaining market share on Shopify?
Zipchat AI Chatbot & Live Chat is gaining tidio live chat app market share fastest this month, up +5.75pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which tidio live chat apps are losing market share on Shopify?
Moose AI Chatbot & Live Chat has lost the most market share this month among tidio live chat apps (-2.86pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most tidio live chat Shopify app installs?
United States drives the largest share of tidio live chat app installs at 34.3%, followed by United Kingdom at 7.9% and Australia at 7.1%. Use the country picker on the third card to compare market leaders by country.
6. How many tidio live chat apps does ShopDigest track on Shopify?
ShopDigest tracks 96 tidio live chat apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
