Send Transcript Shopify Apps – Market Share Breakdown
(Updated October 2026) See which send transcript Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Send Transcript Shopify Apps — Full Market Share Table
All tracked send transcript Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Commslayer: AI Helpdesk & Chat | 46.39% | 4.35 | Climbing |
| 2 |  Tidio: AI Chatbot & Live Chat | 27.68% | 14.28 | Declining |
| 3 |  Algoshop AI Chatbot &Live Chat | 17.36% | 14.25 | Climbing |
| 4 |  Verifast AI Chatbot + AI Chat | 3.14% | 1.71 | Climbing |
| 5 |  Chatway Live Chat & AI Chatbot | 2.81% | 0.69 | Climbing |
| 6 |  Moose AI Chatbot & Live Chat | 1.63% | 7.15 | Declining |
| 7 |  Spur: AI Chat & Helpdesk | 0.76% | 0.39 | Climbing |
| 8 |  Richpanel: AI Customer Support | 0.06% | 0.03 | Climbing |
| 9 |  ReComAI: AI Chatbot & Sales | 0.05% | 0.02 | Climbing |
| 10 |  Shoply AI Search & AI Chatbot | 0.02% | 0.01 | Declining |
Showing 1-10 out of 24
Key Insights:
- Commslayer: AI Helpdesk & Chat holds 46.4% share of send transcript app installs — 18.7pp ahead of Tidio: AI Chatbot & Live Chat (27.7%).
- Top 3 apps (Commslayer: AI Helpdesk & Chat, Tidio: AI Chatbot & Live Chat, Algoshop AI Chatbot &Live Chat) account for 91.4% of all send transcript install share — a concentrated market.
- Algoshop AI Chatbot &Live Chat is gaining share fastest this month (+14.25pp) — the largest single gainer among the top send transcript apps by share.
- Tidio: AI Chatbot & Live Chat is losing share fastest (-14.28pp) — could indicate a churning user base or a stronger challenger gaining ground.
Send Transcript Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 send transcript Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Commslayer: AI Helpdesk & Chat | 19.9% | 42.1%22.16 | 46.5%4.37 | 37.4%9.05 | 37.0%0.38 | 56.4%19.35 |
| Moose AI Chatbot & Live Chat | 5.2% | 8.7%3.48 | 1.6%7.11 | 35.3%33.71 | 39.4%4.08 | 17.8%21.59 |
| Tidio: AI Chatbot & Live Chat | 67.6% | 41.5%26.15 | 27.6%13.85 | 9.3%18.36 | 8.9%0.41 | 14.6%5.71 |
| Verifast AI Chatbot + AI Chat | 1.1% | 1.4%0.33 | 3.1%1.7 | 5.8%2.67 | 7.1%1.3 | 7.8%0.71 |
| Chatway Live Chat & AI Chatbot | 1.8% | 2.2%0.36 | 3.0%0.79 | 8.5%5.52 | 5.2%3.31 | 1.6%3.54 |
Key Insights:
- Commslayer: AI Helpdesk & Chat's share expanded from 19.9% → 56.4% over the charted period.
- Of the top 5 tracked send transcript apps, 3 grew share and 2 lost share — leader is widening the gap.
Top Send Transcript Shopify Apps by Country
Per-country market share rankings for send transcript Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | | | |
Key Insights:
- Commslayer: AI Helpdesk & Chat leads send transcript apps in 2 of 4 tracked markets (United States, United Kingdom).
- Commslayer: AI Helpdesk & Chat leads worldwide, but 2 of 4 tracked markets crown a different leader — Verifast AI Chatbot + AI Chat in India, Algoshop AI Chatbot &Live Chat in China.
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Top 5 Apps in Send Transcript
- Commslayer: AI Helpdesk & Chat — Leads send transcript apps with 56.4% install share, rated 4.9★ — gaining share this month.
- Moose AI Chatbot & Live Chat — Holds 17.8% of send transcript app install share, rated 5.0★ — losing share this month.
- CA: WhatsApp Chat Order Button — Holds 0 of send transcript app install share, rated 5.0★.
- Verifast AI Chatbot + AI Chat — Holds 7.8% of send transcript app install share, rated 4.9★ — gaining share this month.
- Tidio: AI Chatbot & Live Chat — Holds 14.6% of send transcript app install share, rated 4.8★ — gaining share this month.
Send Transcript Shopify Apps — Frequently Asked Questions
1. Which send transcript app has the highest market share on Shopify?
Commslayer: AI Helpdesk & Chat dominates the send transcript category on Shopify with 46.4% of installs — 18.7pp ahead of Tidio: AI Chatbot & Live Chat. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for send transcript Shopify apps?
For send transcript (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which send transcript apps are gaining market share on Shopify?
Algoshop AI Chatbot &Live Chat is gaining send transcript app market share fastest this month, up +14.25pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which send transcript apps are losing market share on Shopify?
Tidio: AI Chatbot & Live Chat has lost the most market share this month among send transcript apps (-14.28pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most send transcript Shopify app installs?
United States drives the largest share of send transcript app installs at 35.9%, followed by United Kingdom at 10.6% and India at 10.6%. Use the country picker on the third card to compare market leaders by country.
6. How many send transcript apps does ShopDigest track on Shopify?
ShopDigest tracks 96 send transcript apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
