Email Chat Shopify Apps – Rankings & Position History
(Updated October 2026) Track how email chat Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked email chat apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Email Chat Shopify Apps — Full Rankings Table
All tracked email chat Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Preorder Now Presale Timesact | 1 1 | Climbing |
 Chatty AI Chatbot & Live Chat | 2 1 | Declining |
 Shopify Inbox | 3 | Stable |
 Commslayer: AI Helpdesk & Chat | 4 | Stable |
 Zipchat AI Chatbot & Live Chat | 5 4 | Climbing |
 KwikEngage: Whatsapp Marketing | 6 2 | Climbing |
 CWILL:AI Chatbot &Live Chat | 7 1 | Declining |
 Gorgias: AI, Helpdesk & Chat | 8 1 | Declining |
 Algoshop AI Chatbot &Live Chat | 9 3 | Climbing |
 Tidio: AI Chatbot & Live Chat | 10 5 | Declining |
Showing 1-10 out of 96
Key Insights:
- B: WhatsApp, Voice, SMS & Chat ranks #1 for email chat Shopify apps — 1 position ahead of Preorder Now Presale Timesact at #2.
- Among the top 10 tracked email chat apps, 3 climbed and 6 declined in rank over the past 30 days — a mixed top tier.
- B: WhatsApp, Voice, SMS & Chat is the biggest climber, gaining 18 positions this month to reach #1.
- Moose AI Chatbot & Live Chat dropped 3 positions this month to #7 — the largest single decliner in the top 10 email chat apps.
Email Chat Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 email chat Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
 B: WhatsApp, Voice, SMS & Chat | #34 | #1816 | #246 | #177 | #116 | #1 |
| Preorder Now Presale Timesact | #1 | #21 | #11 | #1 | #21 | #2 |
| Chatty AI Chatbot & Live Chat | #3 | #12 | #21 | #2 | #31 | #3 |
| Shopify Inbox | #2 | #31 | #3 | #3 | #41 | #4 |
| Zipchat AI Chatbot & Live Chat | #7 | #92 | #54 | #61 | #51 | #5 |
Key Insights:
- B: WhatsApp, Voice, SMS & Chat's ranking improved from #34 to #1 over the charted period.
- 2 of 5 top email chat apps improved their position; 2 declined — a mixed picture.
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Top Email Chat Shopify Apps by Current Ranking
B: WhatsApp, Voice, SMS & Chat holds the #1 position for email chat Shopify apps. Preorder Now Presale Timesact sits at #2 and Chatty AI Chatbot & Live Chat at #3, rounding out the top tier. B: WhatsApp, Voice, SMS & Chat is the standout mover this month, climbing 18 positions to #1 — a momentum signal worth tracking.
3 climbed and 6 declined among the top 10 email chat apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Email Chat Shopify Apps
B: WhatsApp, Voice, SMS & Chat climbed from #34 to #1 over the charted period — a 33-position gain among email chat apps. Among the top 5 plotted email chat apps, 2 improved and 2 declined — rankings reshuffled without a single category-wide direction.
With 4 of 5 plotted apps moving in the charted window, the email chat category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Email Chat
- B: WhatsApp, Voice, SMS & Chat — Holds the #1 email chat ranking on the Shopify App Store, rated 4.6★.
- Preorder Now Presale Timesact — Slipped 1 position this month to #2 for email chat, rated 5.0★.
- Chatty AI Chatbot & Live Chat — Slipped 1 position this month to #3 for email chat, rated 4.9★.
- Shopify Inbox — Slipped 1 position this month to #4 for email chat, rated 4.5★.
- Zipchat AI Chatbot & Live Chat — Climbed 2 positions this month to #5 for email chat, rated 4.9★.
Email Chat Shopify Apps — Frequently Asked Questions
1. Which email chat app ranks #1 on Shopify?
B: WhatsApp, Voice, SMS & Chat currently ranks #1 for email chat apps on the Shopify App Store and holds 18.8% market share (+18.74pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are email chat Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "email chat", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which email chat apps are climbing the rankings on Shopify?
B: WhatsApp, Voice, SMS & Chat has shown the strongest ranking momentum among email chat apps, climbing 18 positions to #1 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do email chat app rankings change on Shopify?
Email Chat rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which email chat apps lost rank positions recently?
Moose AI Chatbot & Live Chat dropped the most among the top 10 tracked email chat apps, slipping 3 positions to #7 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many email chat apps does ShopDigest track on Shopify?
ShopDigest tracks 96 email chat apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for email chat?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
