Chatbot Shopify Apps – Rankings & Position History
(Updated September 2026) Track how chatbot Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked chatbot apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Chatbot Shopify Apps — Full Rankings Table
All tracked chatbot Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Chatty AI Chatbot & Live Chat | 1 | Leader |
 Tidio: AI Chatbot & Live Chat | 2 | Stable |
 SmartBot: Leading AI Chatbot | 3 | Stable |
 CWILL:AI Chatbot &Live Chat | 4 1 | Climbing |
 Chizy: AI Chatbot & Live Chat | 5 1 | Declining |
 Moose AI Chatbot & Live Chat | 6 1 | Climbing |
 Zipchat AI Chatbot & Live Chat | 7 3 | Climbing |
 Flyweight AI Chatbot & AI Chat | 8 2 | Declining |
 Chatway Live Chat & AI Chatbot | 9 | Stable |
 HeiChat AI Chatbot & Live Chat | 10 2 | Declining |
Showing 1-10 out of 96
Key Insights:
- Chatty AI Chatbot & Live Chat ranks #1 for chatbot Shopify apps — 1 position ahead of SmartBot: Leading AI Chatbot at #2.
- Among the top 10 tracked chatbot apps, 2 climbed and 2 declined in rank over the past 30 days — a mixed top tier.
- Chatway Live Chat & AI Chatbot is the biggest climber, gaining 2 positions this month to reach #7.
- Chizy: AI Chatbot & Live Chat dropped 1 position this month to #8 — the largest single decliner in the top 10 chatbot apps.
Chatbot Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 chatbot Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | #1 | #1 | #1 | #1 | #1 | #1 |
| SmartBot: Leading AI Chatbot | #3 | #3 | #3 | #3 | #3 | #21 |
| Moose AI Chatbot & Live Chat | #51 | #61 | #71 | #61 | #24 | #31 |
| Tidio: AI Chatbot & Live Chat | #2 | #2 | #2 | #2 | #42 | #4 |
| CWILL:AI Chatbot &Live Chat | #61 | #51 | #5 | #41 | #51 | #5 |
Key Insights:
- Chatty AI Chatbot & Live Chat's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top chatbot apps improved their position; 1 declined — a mixed picture.
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Top Chatbot Shopify Apps by Current Ranking
Chatty AI Chatbot & Live Chat holds the #1 position for chatbot Shopify apps. SmartBot: Leading AI Chatbot sits at #2 and Moose AI Chatbot & Live Chat at #3, rounding out the top tier. Chatway Live Chat & AI Chatbot is the standout mover this month, climbing 2 positions to #7 — a momentum signal worth tracking.
2 climbed and 2 declined among the top 10 chatbot apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Chatbot Shopify Apps
Chatty AI Chatbot & Live Chat held #1 steadily across the charted period — an entrenched leader in chatbot that competitors haven't displaced. Across the top 5 plotted chatbot apps, 2 improved their position while 1 declined — a category in upward motion.
With 3 of 5 plotted apps moving in the charted window, the chatbot category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Chatbot
- Chatty AI Chatbot & Live Chat — Holds the #1 chatbot ranking on the Shopify App Store, rated 4.9★.
- SmartBot: Leading AI Chatbot — Ranks #2 for chatbot on the Shopify App Store, rated 4.7★.
- Moose AI Chatbot & Live Chat — Ranks #3 for chatbot on the Shopify App Store, rated 5.0★.
- Tidio: AI Chatbot & Live Chat — Ranks #4 for chatbot on the Shopify App Store, rated 4.8★.
- CWILL:AI Chatbot &Live Chat — Ranks #5 for chatbot on the Shopify App Store, rated 4.8★.
Chatbot Shopify Apps — Frequently Asked Questions
1. Which chatbot app ranks #1 on Shopify?
Chatty AI Chatbot & Live Chat currently ranks #1 for chatbot apps on the Shopify App Store and holds 64.9% market share (+0.84pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are chatbot Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "chatbot", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which chatbot apps are climbing the rankings on Shopify?
Chatway Live Chat & AI Chatbot has shown the strongest ranking momentum among chatbot apps, climbing 2 positions to #7 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do chatbot app rankings change on Shopify?
Chatbot rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which chatbot apps lost rank positions recently?
Chizy: AI Chatbot & Live Chat dropped the most among the top 10 tracked chatbot apps, slipping 1 position to #8 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many chatbot apps does ShopDigest track on Shopify?
ShopDigest tracks 96 chatbot apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for chatbot?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
