Recommended Apps

Gorgias Shopify App

ChatSupport ticket management

Install now on your store

$10

per month

bonnie avatarjese avatarleslie avatarthomas avatar

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Reviewer

It works fine! This is the third helpdesk app I worked with and I’m very pleased. It is deeply integrated with Shopify so you can do a lot from the help desk app, makes it great to work with. Also works fine with the Shopify contact form which was not the case with the earlier helpdesk apps. Great customer support.

5 Twinkles Dental Jewelry from Sweden

Highlights

Happier customers. Easier workflows. Faster revenue growth.

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Gorgias Shopify App:

    The Gorgias is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on March 01, 2017 on the Shopify app store. The main purpose of the app is: "Create 5-star customer experiences, one conversation at a time."

    The Gorgias has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 4 paid plans, which costs $10/month, $360/month, $60/month, $900/month. The paid plans also come with a 7-day free trial period.

    Gorgias Shopify App In A Nutshell:

    TitleDescription
    App NameGorgias
    App BenefitHappier customers. Easier workflows. Faster revenue growth.
    App ObjectiveCreate 5-star customer experiences, one conversation at a time.
    List of CategoriesChat, Support ticket management
    Developed by
    Launch DateMarch 01, 2017
    Total Pricing Plan(s)4 (0 free plan(s), 4 paid plan(s))
    Paid plan price(s)$10/month, $360/month, $60/month, $900/month
    Free Trial AvailableYes, for 7 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Gorgias App:

    Gorgias offers the following key features to Shopify store owners:

      The top three benefits of using Gorgias Shopify App Shopify app are:

      • Unify your customer service: Every order, every conversation, even social engagement — all in one view. Quickly help customers on every channel and stop tab-shuffling.
      • Instant answers for customers: Build a help center, automate pesky tickets, and use dynamic templates to address questions in two clicks. Loved by customers and agents.
      • Now starting at $10/month: Pick the plan that works now, and easily scale as your business grows. We never charge for seats, so it’s free to add unlimited users.

      To know more information on Gorgias, click here.

      If you are interested, check out the Gorgias's demo store before installing on your Shopify store.

      Also, check out how the Gorgias app got featured in Shopify guide for running a successful store.

      Pricing details

      Gorgias Pricing Plans:

      The app offers 4 paid plan(s). The paid plan(s) offered by Gorgias: $10/month, $360/month, $60/month, $900/month

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)4
      Number of free plan(s)0
      Number of paid plan(s)4
      Cost of Paid Plan(s)$10/month, $360/month, $60/month, $900/month
      Free trail availableYes, for 7 day(s)

      Here's an overview of Gorgias costs for each of the plan(s):

      Starter plan


      $10

      per month

      Basic plan


      $60

      per month

      Pro plan


      $360

      per month

      Advanced plan


      $900

      per month

      Starter plan


      $10/month

      • 3 customer support agents
      • 50 tickets per month included
      • Live chat

      Basic plan


      $60/month

      • Unlimited customer support agents
      • 300 tickets per month included
      • Live chat
      • Customer service
      • Automation add-on available

      Pro plan


      $360/month

      • Unlimited customer support agents
      • 2000 tickets included
      • Live chat
      • Customer service
      • Automation add-on available

      Advanced plan


      $900/month

      • Unlimited customer support agents
      • 5000 tickets included
      • Live chat
      • Customer service
      • Automation add-on available

      Details

      The details of the plan(s) are outlined below:

      • Starter plan: The Starter plan costs $10/month and comes with a 7-day free trial period. The plan offers a host of features, including 3 customer support agents, 50 tickets per month included, Live chat.
      • Basic plan: The Basic plan costs $60/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited customer support agents, 300 tickets per month included, Live chat, Customer service, Automation add-on available.
      • Pro plan: The Pro plan costs $360/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited customer support agents, 2000 tickets included, Live chat, Customer service, Automation add-on available.
      • Advanced plan: The Advanced plan costs $900/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited customer support agents, 5000 tickets included, Live chat, Customer service, Automation add-on available.

      Reviews

      Gorgias Shopify App Reviews:

      Gorgias has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 613

      Neutral Reviews - 7

      Negative Reviews - 57

      App Comparison

      Top Gorgias Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Gorgias and similar other Shopify apps in the same category.

      Gorgias
      Reamaze Live Chat Helpdesk CRM
      Tidio Live Chat & AI Chatbots
      WD‑Live Chat, Helpdesk,Chatbot
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateMarch 01, 2017April 01, 2014July 14, 2014February 22, 2021
      Pricing
      App objectiveHappier customers. Easier workflows. Faster revenue growth.Customer service, chatbot, chat support, ticketing, CRM, FAQLive Chat boosted with Chatbots for the best customer supportHelpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp
      CategoriesChat, Support ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              User Reviews and Ratings
              Summary
              0 Reviews
              0 Reviews
              0 Reviews
              0 Reviews
              Pricing and Plans
              Total Pricing Plans4444
              Free plan(s)Not availableNot availableAvailableAvailable
              Free TrialYes, for 7 day(s)Yes, for 14 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
              Plan Details
              Starter plan : $10/month
              Basic plan : $60/month
              Pro plan : $360/month
              Advanced plan : $900/month
              Re:amaze Basic : $29/month
              Re:amaze Pro : $49/month
              Re:amaze Plus : $69/month
              Enterprise Custom : $899/month
              Free
              Customer Service : $29/month
              Flows : $29/month
              Lyro AI Chatbot : $39/month
              Free : Free to install
              Starter : $16.90/month
              Basic : $29.90/month
              Pro : $89.90/month
              App Support
              Support Channelssupport@gorgias.comsupport@reamaze.comsupport@tidio.netsupport@willdesk.email
              Support Emailsupport@gorgias.comsupport@reamaze.comsupport@tidio.netsupport@willdesk.email
              Contact Number(s)
              FAQ PageFAQ detailsFAQ detailsFAQ details
              Language SupportEnglishEnglishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglish, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen
              Integrations
              Integration list

              Support

              Gorgias App Support:

              For any questions, concerns, or assistance with Gorgias, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@gorgias.com.

              Additionally, Gorgias offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

              Details of the Gorgias app are available in various languages on the Shopify app store, including English.

              Gorgias App Support Information In A Nutshell:

              TitleDescription
              Support Emailsupport@gorgias.com
              Contact Number(s)
              FAQ PageFAQ Page
              Privacy PolicyPrivacy Policy
              Language SupportEnglish

              Integrations

              Gorgias Featured Integrations:

              The list of top Shopify apps or features or software tools that Gorgias seamlessly integrates are given below:

                Looking to install Gorgias app on your store?

                ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                Why Choose ShopDigest?

                • Tick markHighly experienced and vetted team for successful apps installation
                • Tick markAssured support and guidance throughout the installation and beyond
                • Tick markCustomized services to meet unique business needs
                • Tick mark30-day no questions asked refund policy
                • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                Developer Profile

                They have about 7 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.4 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.gorgias.com?utm_source=shop_app_store.

                Frequently Asked Questions (FAQ’s)

                Gorgias FAQ’s

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