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Richpanel: AI Customer Service Shopify App

ChatSupport ticket management

Install now on your store

$9

per month

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Reviewer

I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.

5 kakolashop from France

Highlights

Automate & manage customer service on live chat, email, social

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Richpanel: AI Customer Service Shopify App:

    The Richpanel: AI Customer Service is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on November 15, 2019 on the Shopify app store. The main purpose of the app is: "Combine the best of AI & Humans. Deliver high-quality service at scale."

    The Richpanel: AI Customer Service has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 3 paid plans, which costs $120/month, $60/month, $9/month. The paid plans also come with a 14-day free trial period.

    Richpanel: AI Customer Service Shopify App In A Nutshell:

    TitleDescription
    App NameRichpanel: AI Customer Service
    App BenefitAutomate & manage customer service on live chat, email, social
    App ObjectiveCombine the best of AI & Humans. Deliver high-quality service at scale.
    List of CategoriesChat, Support ticket management
    Developed by
    Launch DateNovember 15, 2019
    Total Pricing Plan(s)3 (0 free plan(s), 3 paid plan(s))
    Paid plan price(s)$120/month, $60/month, $9/month
    Free Trial AvailableYes, for 14 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Richpanel: AI Customer Service App:

    Richpanel: AI Customer Service offers the following key features to Shopify store owners:

      The top three benefits of using Richpanel: AI Customer Service Shopify App Shopify app are:

      • All channels. One inbox.: Manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox.
      • Automate your work: Design self-service flows to answer common queries. Increase agent productivity with saved replies, smart assignments & automations.
      • Get more sales with Live Chat: Proactively engage customers with live chat. Give product recommendations, share coupons and convert them to customers.

      To know more information on Richpanel: AI Customer Service, click here.

      If you are interested, check out the Richpanel: AI Customer Service's demo store before installing on your Shopify store.

      Also, check out how the Richpanel: AI Customer Service app got featured in Shopify guide for running a successful store.

      Pricing details

      Richpanel: AI Customer Service Pricing Plans:

      The app offers 3 paid plan(s). The paid plan(s) offered by Richpanel: AI Customer Service: $120/month, $60/month, $9/month

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)3
      Number of free plan(s)0
      Number of paid plan(s)3
      Cost of Paid Plan(s)$120/month, $60/month, $9/month
      Free trail availableYes, for 14 day(s)

      Here's an overview of Richpanel: AI Customer Service costs for each of the plan(s):

      BASE


      $9

      per month

      PRO


      $60

      per month

      PRO MAX


      $120

      per month

      BASE


      $9/month

      • Features include :
      • Email, Chat & Social channels
      • 90 day data history
      • Macros
      • Automations
      • 3 users included
      • Unlimited tickets & Resolutions

      PRO


      $60/month

      • Everything in BASE, and:
      • Phone channel
      • 1 year data history
      • 200 AI-assisted replies

      PRO MAX


      $120/month

      • Everything in PRO, and:
      • SMS channel
      • Unlimited data history
      • Unlimited AI replies
      • Multiple Languages
      • Unlimited tickets & Resolutions

      Details

      The details of the plan(s) are outlined below:

      • BASE: The BASE costs $9/month and comes with a 14-day free trial period. The plan offers a host of features, including Features include :, Email, Chat & Social channels, 90 day data history, Macros, Automations, 3 users included, Unlimited tickets & Resolutions.
      • PRO: The PRO costs $60/month and comes with a 14-day free trial period. The plan offers a host of features, including Everything in BASE, and:, Phone channel, 1 year data history, 200 AI-assisted replies.
      • PRO MAX: The PRO MAX costs $120/month and comes with a 14-day free trial period. The plan offers a host of features, including Everything in PRO, and:, SMS channel, Unlimited data history, Unlimited AI replies, Multiple Languages, Unlimited tickets & Resolutions.

      Reviews

      Richpanel: AI Customer Service Shopify App Reviews:

      Richpanel: AI Customer Service has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 125

      Neutral Reviews - 0

      Negative Reviews - 2

      App Comparison

      Top Richpanel: AI Customer Service Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Richpanel: AI Customer Service and similar other Shopify apps in the same category.

      Richpanel: AI Customer Service
      Tidio Live Chat & AI Chatbots
      Gorgias
      WD‑Live Chat, Helpdesk,Chatbot
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateNovember 15, 2019July 14, 2014March 01, 2017February 22, 2021
      Pricing
      App objectiveAutomate & manage customer service on live chat, email, socialLive Chat boosted with Chatbots for the best customer supportHappier customers. Easier workflows. Faster revenue growth.Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp
      CategoriesChat, Support ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                • Popular with businesses like yours: Based in Canada
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                User Reviews and Ratings
                Summary
                0 Reviews
                0 Reviews
                0 Reviews
                0 Reviews
                Pricing and Plans
                Total Pricing Plans3444
                Free plan(s)Not availableAvailableNot availableAvailable
                Free TrialYes, for 14 day(s)Yes, for 7 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
                Plan Details
                BASE : $9/month
                PRO : $60/month
                PRO MAX : $120/month
                Free
                Customer Service : $29/month
                Flows : $29/month
                Lyro AI Chatbot : $39/month
                Starter plan : $10/month
                Basic plan : $60/month
                Pro plan : $360/month
                Advanced plan : $900/month
                Free : Free to install
                Starter : $16.90/month
                Basic : $29.90/month
                Pro : $89.90/month
                App Support
                Support Channelssales@richpanel.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
                Support Emailsales@richpanel.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
                Contact Number(s)
                FAQ PageFAQ detailsFAQ details
                Language SupportEnglish, German, SpanishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglish, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen
                Integrations
                Integration list

                Support

                Richpanel: AI Customer Service App Support:

                For any questions, concerns, or assistance with Richpanel: AI Customer Service, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to sales@richpanel.com.

                Additionally, Richpanel: AI Customer Service offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                Details of the Richpanel: AI Customer Service app are available in various languages on the Shopify app store, including English, German, Spanish.

                Richpanel: AI Customer Service App Support Information In A Nutshell:

                TitleDescription
                Support Emailsales@richpanel.com
                Contact Number(s)
                FAQ Page
                Privacy PolicyPrivacy Policy
                Language SupportEnglish, German, Spanish

                Integrations

                Richpanel: AI Customer Service Featured Integrations:

                The list of top Shopify apps or features or software tools that Richpanel: AI Customer Service seamlessly integrates are given below:

                  Looking to install Richpanel: AI Customer Service app on your store?

                  ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                  Why Choose ShopDigest?

                  • Tick markHighly experienced and vetted team for successful apps installation
                  • Tick markAssured support and guidance throughout the installation and beyond
                  • Tick markCustomized services to meet unique business needs
                  • Tick mark30-day no questions asked refund policy
                  • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                  With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                  Developer Profile

                  They have about 4 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.8 stars. To learn more about Developer and explore their app(s), visit their official website at https://richpanel.com/.

                  Frequently Asked Questions (FAQ’s)

                  Richpanel: AI Customer Service FAQ’s

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