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NS Live Chat, Inbox & Helpdesk Shopify App

Chat

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Reviewer

Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!

5 MIDNIGHTDIVAS❤️COM from Sri Lanka

Highlights

Deliver memorable holiday/BFCM customer service to drive sales

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of NS Live Chat, Inbox & Helpdesk Shopify App:

    The NS Live Chat, Inbox & Helpdesk is a Shopify app listed under Chat category. The app was developed by and launched on June 21, 2022 on the Shopify app store. The main purpose of the app is: "Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales."

    The NS Live Chat, Inbox & Helpdesk has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $14.99/month, $34.99/month, $5.99/month, andcome with a 7-day free trial period.

    NS Live Chat, Inbox & Helpdesk Shopify App In A Nutshell:

    TitleDescription
    App NameNS Live Chat, Inbox & Helpdesk
    App BenefitDeliver memorable holiday/BFCM customer service to drive sales
    App ObjectiveMultichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
    CategoryChat
    Developed by
    Launch DateJune 21, 2022
    Total Pricing Plan(s)4 (1 free plan(s), 3 paid plan(s))
    Paid plan price(s)$14.99/month, $34.99/month, $5.99/month
    Free Trial AvailableYes, for 7 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of NS Live Chat, Inbox & Helpdesk App:

    NS Live Chat, Inbox & Helpdesk offers the following key features to Shopify store owners:

      The top three benefits of using NS Live Chat, Inbox & Helpdesk Shopify App Shopify app are:

      • Unlock sales from conversation: Create draft orders, paid orders, or pending orders without leaving your helpdesk. Make every customer interaction into a sales opportunity.
      • No more missing messages: Answer customer queries across any channel in an instant from one inbox. Get alerted when every Facebook messenger and live chat comes in.
      • Personalize customer services: Have all customer data shown next to each message. Tailor your customer's experience to meet their specific needs.

      To know more information on NS Live Chat, Inbox & Helpdesk, click here.

      Pricing details

      NS Live Chat, Inbox & Helpdesk Pricing Plans:

      The app has 4 pricing plans: 1 free and 3 paid. The free plans(s) offered by NS Live Chat, Inbox & Helpdesk: Free. The paid plans(s) offered by NS Live Chat, Inbox & Helpdesk: $14.99/month$34.99/month$5.99/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)4
      Number of free plan(s)1
      Number of paid plan(s)3
      Cost of Paid Plan(s)$14.99/month, $34.99/month, $5.99/month
      Free trail availableYes, for 7 day(s)

      Here's an overview of NS Live Chat, Inbox & Helpdesk costs for each of the plan(s):

      FREE


      Free

      BASIC


      $5.99

      per month

      ADVANCED


      $14.99

      per month

      PROFESSIONAL


      $34.99

      per month

      FREE


      Free

      • Unlimited conversations
      • 1 agent as admin
      • 1 store integration
      • 1 Facebook integration
      • Live chat customization
      • Browser notifications
      • Mobile app

      BASIC


      $5.99/month

      • Unlimited conversations & agents
      • 2 stores & FB integrations
      • Live visitor data
      • Automation rules
      • Order tracking
      • Remove watermark
      • 5 FAQs

      ADVANCED


      $14.99/month

      • Unlimited conversations & agents
      • Unlimited stores & channels
      • Unlimited FAQs
      • All in Basic, plus
      • Business hours
      • Offline email notifications

      PROFESSIONAL


      $34.99/month

      • Unlimited conversations & agents
      • Unlimited stores & channels
      • Unlimited FAQs
      • All in Advanced, plus
      • Chatbot
      • Order management
      • Private macros

      Details

      The details of the plan(s) are outlined below:

      • FREE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited conversations, 1 agent as admin, 1 store integration, 1 Facebook integration, Live chat customization, Browser notifications, Mobile app.
      • BASIC: The BASIC costs $5.99/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, 2 stores & FB integrations, Live visitor data, Automation rules, Order tracking, Remove watermark, 5 FAQs.
      • ADVANCED: The ADVANCED costs $14.99/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, Unlimited stores & channels, Unlimited FAQs, All in Basic, plus, Business hours, Offline email notifications.
      • PROFESSIONAL: The PROFESSIONAL costs $34.99/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, Unlimited stores & channels, Unlimited FAQs, All in Advanced, plus, Chatbot, Order management, Private macros.

      Reviews

      NS Live Chat, Inbox & Helpdesk Shopify App Reviews:

      NS Live Chat, Inbox & Helpdesk has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 92

      Neutral Reviews - 0

      Negative Reviews - 0

      App Comparison

      Top NS Live Chat, Inbox & Helpdesk Alternatives Detailed Comparison:

      The table below highlights the crucial differences between NS Live Chat, Inbox & Helpdesk and similar other Shopify apps in the same category.

      NS Live Chat, Inbox & Helpdesk
      Tidio Live Chat & AI Chatbots
      Shopify Inbox
      Dondy: WhatsApp Marketing+Chat
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateJune 21, 2022July 14, 2014August 14, 2019March 15, 2023
      Pricing
      App objectiveDeliver memorable holiday/BFCM customer service to drive salesLive Chat boosted with Chatbots for the best customer supportConnect with customers and boost sales using free chat.
      CategoriesChatChat, Support ticket managementChat, Promotions - OtherChat, Abandoned cart
      Key Features & Highlights
      Features List
          • Enable chat and monitor results easily in the Shopify admin interface.
          • Handle chats from online store and Shop app.
          • Easily learn about your customers through their profile and shopping cart details.
            Highlights
            • Built for your business: Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Use directly in Shopify admin, Works with the latest themes
            • Popular with businesses like yours: Based in Canada
            • Built for your business: Use directly in Shopify admin, Works with the latest themes
            User Reviews and Ratings
            Summary
            0 Reviews
            0 Reviews
            0 Reviews
            0 Reviews
            Pricing and Plans
            Total Pricing Plans4414
            Free plan(s)AvailableAvailableAvailableAvailable
            Free TrialYes, for 7 day(s)Yes, for 7 day(s)NoYes, for 7 day(s)
            Plan Details
            FREE
            BASIC : $5.99/month
            ADVANCED : $14.99/month
            PROFESSIONAL : $34.99/month
            Free
            Customer Service : $29/month
            Flows : $29/month
            Lyro AI Chatbot : $39/month
            Free
            Pro : $6.99/month
            Advanced : $14.99/month
            Power Automation : $39.99/month
            App Support
            Support Channelssupport@nestscale.comsupport@tidio.netdondytech@yahoo.com
            Support Emailsupport@nestscale.comsupport@tidio.netdondytech@yahoo.com
            Contact Number(s)
            FAQ PageFAQ detailsFAQ detailsFAQ details
            Language SupportEnglishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglish, French, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Korean, Norwegian, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, PolishEnglish
            Integrations
            Integration list

            Support

            NS Live Chat, Inbox & Helpdesk App Support:

            For any questions, concerns, or assistance with NS Live Chat, Inbox & Helpdesk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@nestscale.com.

            Additionally, NS Live Chat, Inbox & Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

            Details of the NS Live Chat, Inbox & Helpdesk app are available in various languages on the Shopify app store, including English.

            NS Live Chat, Inbox & Helpdesk App Support Information In A Nutshell:

            TitleDescription
            Support Emailsupport@nestscale.com
            Contact Number(s)
            FAQ PageFAQ Page
            Privacy PolicyPrivacy Policy
            Language SupportEnglish

            Integrations

            NS Live Chat, Inbox & Helpdesk Featured Integrations:

            The list of top Shopify apps or features or software tools that NS Live Chat, Inbox & Helpdesk seamlessly integrates are given below:

              Looking to install NS Live Chat, Inbox & Helpdesk app on your store?

              ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

              Why Choose ShopDigest?

              • Tick markHighly experienced and vetted team for successful apps installation
              • Tick markAssured support and guidance throughout the installation and beyond
              • Tick markCustomized services to meet unique business needs
              • Tick mark30-day no questions asked refund policy
              • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

              With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

              Developer Profile

              They have about 2 years of experience in developing Shopify apps with a portfolio of 7 Shopify app(s) and an average rating of 4.9 stars. To learn more about Developer and explore their app(s), visit their official website at https://nestscale.com/.

              Frequently Asked Questions (FAQ’s)

              NS Live Chat, Inbox & Helpdesk FAQ’s

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