Recommended Apps

Tidio Live Chat & AI Chatbots Shopify App

ChatSupport ticket management

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Free
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Reviewer

Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites

5 Lux Furniture from Cyprus

Highlights

Live Chat boosted with Chatbots for the best customer support

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Tidio Live Chat & AI Chatbots Shopify App:

    The Tidio Live Chat & AI Chatbots is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on July 14, 2014 on the Shopify app store. The main purpose of the app is: "Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more"

    The Tidio Live Chat & AI Chatbots has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29/month, $29/month, $39/month, andcome with a 7-day free trial period.

    Tidio Live Chat & AI Chatbots Shopify App In A Nutshell:

    TitleDescription
    App NameTidio Live Chat & AI Chatbots
    App BenefitLive Chat boosted with Chatbots for the best customer support
    App ObjectiveCustomer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more
    List of CategoriesChat, Support ticket management
    Developed by
    Launch DateJuly 14, 2014
    Total Pricing Plan(s)4 (1 free plan(s), 3 paid plan(s))
    Paid plan price(s)$29/month, $29/month, $39/month
    Free Trial AvailableYes, for 7 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Tidio Live Chat & AI Chatbots App:

    Tidio Live Chat & AI Chatbots offers the following key features to Shopify store owners:

      The top three benefits of using Tidio Live Chat & AI Chatbots Shopify App Shopify app are:

      • Respond on Chat and Messenger: Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.
      • Enable Bots and increase sales: Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!
      • Set up in less than 30 seconds: Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

      To know more information on Tidio Live Chat & AI Chatbots, click here.

      If you are interested, check out the Tidio Live Chat & AI Chatbots's demo store before installing on your Shopify store.

      Also, check out how the Tidio Live Chat & AI Chatbots app got featured in Shopify guide for running a successful store.

      Pricing details

      Tidio Live Chat & AI Chatbots Pricing Plans:

      The app has 4 pricing plans: 1 free and 3 paid. The free plans(s) offered by Tidio Live Chat & AI Chatbots: Free. The paid plans(s) offered by Tidio Live Chat & AI Chatbots: $29/month$29/month$39/month.

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)4
      Number of free plan(s)1
      Number of paid plan(s)3
      Cost of Paid Plan(s)$29/month, $29/month, $39/month
      Free trail availableYes, for 7 day(s)

      Here's an overview of Tidio Live Chat & AI Chatbots costs for each of the plan(s):

      Free


      Free

      Customer Service


      $29

      per month

      Flows


      $29

      per month

      Lyro AI Chatbot


      $39

      per month

      Free


      Free

      • Live Chat - conversations with 50 users
      • Chatbots: with up to 100 visitors/mo
      • Ticketing
      • Mobile app
      • Social media integrations

      Customer Service


      $29/month

      • All Free plan features
      • Analytics
      • Live visitors list
      • Operating hours
      • Tidio AI reply assistant
      • Live chat support (24/5)

      Flows


      $29/month

      • All Free plan features
      • Automation analytics
      • Chatbots templates
      • Visual chatbot builder
      • No Tidio branding (add-on)
      • Live chat support (24/5)

      Lyro AI Chatbot


      $39/month

      • All Free plan features
      • Website scrapper
      • Lyro tasks
      • Native Shopify actions
      • No Tidio branding (add-on)
      • Live chat support (24/5)

      Details

      The details of the plan(s) are outlined below:

      • Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Live Chat - conversations with 50 users, Chatbots: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations.
      • Customer Service: The Customer Service costs $29/month and comes with a 7-day free trial period. The plan offers a host of features, including All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5).
      • Flows: The Flows costs $29/month and comes with a 7-day free trial period. The plan offers a host of features, including All Free plan features, Automation analytics, Chatbots templates, Visual chatbot builder, No Tidio branding (add-on), Live chat support (24/5).
      • Lyro AI Chatbot: The Lyro AI Chatbot costs $39/month and comes with a 7-day free trial period. The plan offers a host of features, including All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5).

      Reviews

      Tidio Live Chat & AI Chatbots Shopify App Reviews:

      Tidio Live Chat & AI Chatbots has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 1,730

      Neutral Reviews - 22

      Negative Reviews - 84

      App Comparison

      Top Tidio Live Chat & AI Chatbots Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Tidio Live Chat & AI Chatbots and similar other Shopify apps in the same category.

      Tidio Live Chat & AI Chatbots
      Reamaze Live Chat Helpdesk CRM
      Gorgias
      WD‑Live Chat, Helpdesk,Chatbot
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateJuly 14, 2014April 01, 2014March 01, 2017February 22, 2021
      Pricing
      App objectiveLive Chat boosted with Chatbots for the best customer supportCustomer service, chatbot, chat support, ticketing, CRM, FAQHappier customers. Easier workflows. Faster revenue growth.Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp
      CategoriesChat, Support ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              User Reviews and Ratings
              Summary
              0 Reviews
              0 Reviews
              0 Reviews
              0 Reviews
              Pricing and Plans
              Total Pricing Plans4444
              Free plan(s)AvailableNot availableNot availableAvailable
              Free TrialYes, for 7 day(s)Yes, for 14 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
              Plan Details
              Free
              Customer Service : $29/month
              Flows : $29/month
              Lyro AI Chatbot : $39/month
              Re:amaze Basic : $29/month
              Re:amaze Pro : $49/month
              Re:amaze Plus : $69/month
              Enterprise Custom : $899/month
              Starter plan : $10/month
              Basic plan : $60/month
              Pro plan : $360/month
              Advanced plan : $900/month
              Free : Free to install
              Starter : $16.90/month
              Basic : $29.90/month
              Pro : $89.90/month
              App Support
              Support Channelssupport@tidio.netsupport@reamaze.comsupport@gorgias.comsupport@willdesk.email
              Support Emailsupport@tidio.netsupport@reamaze.comsupport@gorgias.comsupport@willdesk.email
              Contact Number(s)
              FAQ PageFAQ detailsFAQ detailsFAQ details
              Language SupportEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglishEnglish, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen
              Integrations
              Integration list

              Support

              Tidio Live Chat & AI Chatbots App Support:

              For any questions, concerns, or assistance with Tidio Live Chat & AI Chatbots, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@tidio.net.

              Additionally, Tidio Live Chat & AI Chatbots offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

              Details of the Tidio Live Chat & AI Chatbots app are available in various languages on the Shopify app store, including English, German, French, Italian, Portuguese (Brazil), Spanish.

              Tidio Live Chat & AI Chatbots App Support Information In A Nutshell:

              TitleDescription
              Support Emailsupport@tidio.net
              Contact Number(s)
              FAQ PageFAQ Page
              Privacy PolicyPrivacy Policy
              Language SupportEnglish, German, French, Italian, Portuguese (Brazil), Spanish

              Integrations

              Tidio Live Chat & AI Chatbots Featured Integrations:

              The list of top Shopify apps or features or software tools that Tidio Live Chat & AI Chatbots seamlessly integrates are given below:

                Looking to install Tidio Live Chat & AI Chatbots app on your store?

                ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                Why Choose ShopDigest?

                • Tick markHighly experienced and vetted team for successful apps installation
                • Tick markAssured support and guidance throughout the installation and beyond
                • Tick markCustomized services to meet unique business needs
                • Tick mark30-day no questions asked refund policy
                • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                Developer Profile

                They have about 9 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.6 stars. To learn more about Developer and explore their app(s), visit their official website at http://www.tidio.com?utm_source=app_store.

                Frequently Asked Questions (FAQ’s)

                Tidio Live Chat & AI Chatbots FAQ’s

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