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Desku ‑ Helpdesk & Live Chat Shopify App
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Highlights
Market, Sell & Support with the All In One Messaging Platform
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Installation service $5/hour $9/hour first 5 hoursScreenshots
About the App
Overview of Desku ‑ Helpdesk & Live Chat Shopify App:
The Desku ‑ Helpdesk & Live Chat is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on April 20, 2022 on the Shopify app store. The main purpose of the app is: "Unify Customer Communication | Retain More Customers | Market, Sell & Support OS For Merchants"
The Desku ‑ Helpdesk & Live Chat has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.
The app offers 4 paid plans, which costs $29/month, $59/month, $89/month, $9/month. The paid plans also come with a 7-day free trial period.
Desku ‑ Helpdesk & Live Chat Shopify App In A Nutshell:
| Title | Description |
|---|---|
| App Name | Desku ‑ Helpdesk & Live Chat |
| App Benefit | Market, Sell & Support with the All In One Messaging Platform |
| App Objective | Unify Customer Communication | Retain More Customers | Market, Sell & Support OS For Merchants |
| List of Categories | Chat, Support ticket management |
| Developed by | |
| Launch Date | April 20, 2022 |
| Total Pricing Plan(s) | 4 (0 free plan(s), 4 paid plan(s)) |
| Paid plan price(s) | $29/month, $59/month, $89/month, $9/month |
| Free Trial Available | Yes, for 7 day(s) |
| App Rating | |
| Total Reviews | 0 |
Salient Features
Key Features and Benefits of Desku ‑ Helpdesk & Live Chat App:
Desku ‑ Helpdesk & Live Chat offers the following key features to Shopify store owners:
The top three benefits of using Desku ‑ Helpdesk & Live Chat Shopify App Shopify app are:
- Centralize customer tickets: Centralize customer tickets automatically: Emails & live chat: stop switching all day long and solve all support requests from one place.
- Simple & Easy Agent Inbox: See & manage Shopify orders and customer data inside Desku. View order status, and order history of customer in single window.
- All Channels in One Inbox: All Channels in One Inbox helps you run your business with all your channels within one inbox, helping you automate repetitive processes and
To know more information on Desku ‑ Helpdesk & Live Chat, click here.
Pricing details
Desku ‑ Helpdesk & Live Chat Pricing Plans:
The app offers 4 paid plan(s). The paid plan(s) offered by Desku ‑ Helpdesk & Live Chat: $29/month, $59/month, $89/month, $9/month
| Title | Description |
|---|---|
| Pricing summary | |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $29/month, $59/month, $89/month, $9/month |
| Free trail available | Yes, for 7 day(s) |
Here's an overview of Desku ‑ Helpdesk & Live Chat costs for each of the plan(s):
Ecommerce
$9
per month
Startup
$29
per month
Team
$59
per month
Business
$89
per month
Ecommerce
$9/month
- AI Features Access
- Upto 100 Tickets / Month
- Live chat Feature Access
- Chatbot Feature Access
- Knowledgebase
Startup
$29/month
- 3 customer support agents
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Team
$59/month
- 5 customer support agents
- Multi Store Connect Upto 2
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Business
$89/month
- Everything in Team+
- App Survey
- Webhook Access
- Your Own branding
- Facebook Integration
- WhatsApp Integration
Details
The details of the plan(s) are outlined below:
- Ecommerce: The Ecommerce costs $9/month and comes with a 7-day free trial period. The plan offers a host of features, including AI Features Access, Upto 100 Tickets / Month, Live chat Feature Access, Chatbot Feature Access, Knowledgebase.
- Startup: The Startup costs $29/month and comes with a 7-day free trial period. The plan offers a host of features, including 3 customer support agents, Unlimited tickets per month included, Live chat, Chatbot, Knowledgebase.
- Team: The Team costs $59/month and comes with a 7-day free trial period. The plan offers a host of features, including 5 customer support agents, Multi Store Connect Upto 2, Unlimited tickets per month included, Live chat, Chatbot, Knowledgebase.
- Business: The Business costs $89/month and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Team+, App Survey, Webhook Access, Your Own branding, Facebook Integration, WhatsApp Integration.
Reviews
Desku ‑ Helpdesk & Live Chat Shopify App Reviews:
Desku ‑ Helpdesk & Live Chat has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.
Positive Reviews - 2
Neutral Reviews - 0
Negative Reviews - 0
App Comparison
Top Desku ‑ Helpdesk & Live Chat Alternatives Detailed Comparison:
The table below highlights the crucial differences between Desku ‑ Helpdesk & Live Chat and similar other Shopify apps in the same category.
|  |  |  | |
|---|---|---|---|---|
| General Information | ||||
| Ratings | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Developed by | ||||
| Launch Date | April 20, 2022 | July 14, 2014 | March 01, 2017 | February 22, 2021 |
| Pricing | ||||
| App objective | Market, Sell & Support with the All In One Messaging Platform | Live Chat boosted with Chatbots for the best customer support | Happier customers. Easier workflows. Faster revenue growth. | Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp |
| Categories | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management |
| Key Features & Highlights | ||||
| Features List | ||||
| Highlights |
|
|
|
|
| User Reviews and Ratings | ||||
| Summary | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Pricing and Plans | ||||
| Total Pricing Plans | 4 | 4 | 4 | 4 |
| Free plan(s) | Not available | Available | Not available | Available |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) |
| Plan Details | Ecommerce : $9/month Startup : $29/month Team : $59/month Business : $89/month | Free Customer Service : $29/month Flows : $29/month Lyro AI Chatbot : $39/month | Starter plan : $10/month Basic plan : $60/month Pro plan : $360/month Advanced plan : $900/month | Free : Free to install Starter : $16.90/month Basic : $29.90/month Pro : $89.90/month |
| App Support | ||||
| Support Channels | info@desku.io | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Support Email | info@desku.io | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Contact Number(s) | ||||
| FAQ Page | FAQ details | FAQ details | ||
| Language Support | English | English, German, French, Italian, Portuguese (Brazil), Spanish | English | English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen |
| Integrations | ||||
| Integration list | ||||
Support
Desku ‑ Helpdesk & Live Chat App Support:
For any questions, concerns, or assistance with Desku ‑ Helpdesk & Live Chat, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to info@desku.io.
Additionally, Desku ‑ Helpdesk & Live Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Details of the Desku ‑ Helpdesk & Live Chat app are available in various languages on the Shopify app store, including English.
Desku ‑ Helpdesk & Live Chat App Support Information In A Nutshell:
| Title | Description |
|---|---|
| Support Email | info@desku.io |
| Contact Number(s) | |
| FAQ Page | |
| Privacy Policy | Privacy Policy |
| Language Support | English |
Integrations
Desku ‑ Helpdesk & Live Chat Featured Integrations:
The list of top Shopify apps or features or software tools that Desku ‑ Helpdesk & Live Chat seamlessly integrates are given below:
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Developer Profile
They have about 2 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 5 stars. To learn more about Developer and explore their app(s), visit their official website at https://desku.io.
Frequently Asked Questions (FAQ’s)
Desku ‑ Helpdesk & Live Chat FAQ’s
To install Desku ‑ Helpdesk & Live Chat app on your Shopify store, click on the Desku ‑ Helpdesk & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Desku ‑ Helpdesk & Live Chat on your Shopify store, then contact us now.
To install Desku ‑ Helpdesk & Live Chat app on your Shopify store, click on the Desku ‑ Helpdesk & Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Desku ‑ Helpdesk & Live Chat on your Shopify store, then contact us now.
The key features offered by Desku ‑ Helpdesk & Live Chat to Shopify store owners are:
Yes, Desku ‑ Helpdesk & Live Chat seamlessly integrates with other Shopify apps or tools, such as .
Yes, Desku ‑ Helpdesk & Live Chat offers trial-days days free trial on all its paid plans.
The app offers 4 paid plans, which costs $29/month, $59/month, $89/month, $9/month.The paid plans also come with a 7-day free trial period.
Yes, Desku ‑ Helpdesk & Live Chat offers trial-days days free trial on all its paid plans.
Yes, Desku ‑ Helpdesk & Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Desku ‑ Helpdesk & Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to info@desku.ioor dial the dedicated support phone number(s):
Please reach out to their support team at support-email to confirm its compatibility with your specific Shopify theme.
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| # | App Name | Developer | Rating (#Reviews) | Price | |
|---|---|---|---|---|---|
| 1 | 5(19) | - Free plan available | |||
| 2 | 5(10) | $14.99/mo onwardsFree plan available | |||
| 3 | 5(5) | $49/mo onwards | |||
| 4 | 5(5) | - Free plan available | |||
| 5 | Simple Apps | 5(4) | $10/mo | ||
| 6 | 5(3) | $29.99/mo | |||
| 7 | Corefront | 5(3) | $199.90/mo onwardsFree plan available | ||
| 8 | 5(1) | - Free plan available | |||
| 9 | 5(1) | - Free plan available | |||
| 10 | jetsense.ai | 5(1) | $19/mo |
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| 3 | WWA PRODUCTION | 4.8(9) | $19.99/mo | ||
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| 8 | () | $16.90/mo onwardsFree plan available | |||
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| 10 | () | $29/mo onwardsFree plan available |
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