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Reamaze Live Chat Helpdesk CRM Shopify App

ChatSupport ticket management

Install now on your store

$29

per month

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Reviewer

Amazingly helpful! Lots of automations, this software is central to the wellbeing of our business! It's a one-stop shop for talking to our customers

5 NeuEve from United States

Highlights

Customer service, chatbot, chat support, ticketing, CRM, FAQ

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Reamaze Live Chat Helpdesk CRM Shopify App:

    The Reamaze Live Chat Helpdesk CRM is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on April 01, 2014 on the Shopify app store. The main purpose of the app is: "Grow your business and retain happier customers with AI powered customer support, live chat, and CRM"

    The Reamaze Live Chat Helpdesk CRM has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 4 paid plans, which costs $29/month, $49/month, $69/month, $899/month. The paid plans also come with a 14-day free trial period.

    Reamaze Live Chat Helpdesk CRM Shopify App In A Nutshell:

    TitleDescription
    App NameReamaze Live Chat Helpdesk CRM
    App BenefitCustomer service, chatbot, chat support, ticketing, CRM, FAQ
    App ObjectiveGrow your business and retain happier customers with AI powered customer support, live chat, and CRM
    List of CategoriesChat, Support ticket management
    Developed by
    Launch DateApril 01, 2014
    Total Pricing Plan(s)4 (0 free plan(s), 4 paid plan(s))
    Paid plan price(s)$29/month, $49/month, $69/month, $899/month
    Free Trial AvailableYes, for 14 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Reamaze Live Chat Helpdesk CRM App:

    Reamaze Live Chat Helpdesk CRM offers the following key features to Shopify store owners:

      The top three benefits of using Reamaze Live Chat Helpdesk CRM Shopify App Shopify app are:

      • Centralized customer service: Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
      • Boost sales and engagement: Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
      • Automate teams & common tasks: Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros

      Additionally, Reamaze Live Chat Helpdesk CRM is a Shopify Plus Certified app that is rigorously tested to meet the performance standards of larger enterprises, making it a reliable choice for high-volume businesses.

      To know more information on Reamaze Live Chat Helpdesk CRM, click here.

      If you are interested, check out the Reamaze Live Chat Helpdesk CRM's demo store before installing on your Shopify store.

      Pricing details

      Reamaze Live Chat Helpdesk CRM Pricing Plans:

      The app offers 4 paid plan(s). The paid plan(s) offered by Reamaze Live Chat Helpdesk CRM: $29/month, $49/month, $69/month, $899/month

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)4
      Number of free plan(s)0
      Number of paid plan(s)4
      Cost of Paid Plan(s)$29/month, $49/month, $69/month, $899/month
      Free trail availableYes, for 14 day(s)

      Here's an overview of Reamaze Live Chat Helpdesk CRM costs for each of the plan(s):

      Re:amaze Basic


      $29

      per month

      Re:amaze Pro


      $49

      per month

      Re:amaze Plus


      $69

      per month

      Enterprise Custom


      $899

      per month

      Re:amaze Basic


      $29/month

      • Unlimited Email Inboxes
      • Social Integrations
      • Live Chat and Chatbots
      • Trainable AI Intents
      • Workflows and Macros
      • FAQ
      • 1K Free Push Notifications

      Re:amaze Pro


      $49/month

      • Basic Features +
      • Multi-Store
      • SMS and VOIP Integrations
      • Live View
      • Advanced Reports
      • Custom Domains
      • Status Page
      • 1K Free Push Notifications

      Re:amaze Plus


      $69/month

      • Basic + Pro +
      • Staff Reports, Roles, Shifts, Days Off
      • Departments
      • Satisfaction Surveys
      • FAQ History
      • Co-Browse
      • SSO
      • 2K Free Push Notifications

      Enterprise Custom


      $899/month

      • Customizable Features
      • Ticket Volume Based or Annual Pricing
      • Hands-On Service and Training
      • Dedicated Priority Support

      Details

      The details of the plan(s) are outlined below:

      • Re:amaze Basic: The Re:amaze Basic costs $29/month and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications.
      • Re:amaze Pro: The Re:amaze Pro costs $49/month and comes with a 14-day free trial period. The plan offers a host of features, including Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications.
      • Re:amaze Plus: The Re:amaze Plus costs $69/month and comes with a 14-day free trial period. The plan offers a host of features, including Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications.
      • Enterprise Custom: The Enterprise Custom costs $899/month and comes with a 14-day free trial period. The plan offers a host of features, including Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support.

      Reviews

      Reamaze Live Chat Helpdesk CRM Shopify App Reviews:

      Reamaze Live Chat Helpdesk CRM has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 234

      Neutral Reviews - 3

      Negative Reviews - 13

      App Comparison

      Top Reamaze Live Chat Helpdesk CRM Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Reamaze Live Chat Helpdesk CRM and similar other Shopify apps in the same category.

      Reamaze Live Chat Helpdesk CRM
      Tidio Live Chat & AI Chatbots
      Gorgias
      WD‑Live Chat, Helpdesk,Chatbot
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateApril 01, 2014July 14, 2014March 01, 2017February 22, 2021
      Pricing
      App objectiveCustomer service, chatbot, chat support, ticketing, CRM, FAQLive Chat boosted with Chatbots for the best customer supportHappier customers. Easier workflows. Faster revenue growth.Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp
      CategoriesChat, Support ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              • Popular with businesses like yours: Based in Canada
              • Popular with businesses like yours: Based in Canada
              • Built for your business: Works with the latest themes
              User Reviews and Ratings
              Summary
              0 Reviews
              0 Reviews
              0 Reviews
              0 Reviews
              Pricing and Plans
              Total Pricing Plans4444
              Free plan(s)Not availableAvailableNot availableAvailable
              Free TrialYes, for 14 day(s)Yes, for 7 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
              Plan Details
              Re:amaze Basic : $29/month
              Re:amaze Pro : $49/month
              Re:amaze Plus : $69/month
              Enterprise Custom : $899/month
              Free
              Customer Service : $29/month
              Flows : $29/month
              Lyro AI Chatbot : $39/month
              Starter plan : $10/month
              Basic plan : $60/month
              Pro plan : $360/month
              Advanced plan : $900/month
              Free : Free to install
              Starter : $16.90/month
              Basic : $29.90/month
              Pro : $89.90/month
              App Support
              Support Channelssupport@reamaze.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
              Support Emailsupport@reamaze.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
              Contact Number(s)
              FAQ PageFAQ detailsFAQ detailsFAQ details
              Language SupportEnglishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglish, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen
              Integrations
              Integration list

              Support

              Reamaze Live Chat Helpdesk CRM App Support:

              For any questions, concerns, or assistance with Reamaze Live Chat Helpdesk CRM, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@reamaze.com.

              Additionally, Reamaze Live Chat Helpdesk CRM offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

              Details of the Reamaze Live Chat Helpdesk CRM app are available in various languages on the Shopify app store, including English.

              Reamaze Live Chat Helpdesk CRM App Support Information In A Nutshell:

              TitleDescription
              Support Emailsupport@reamaze.com
              Contact Number(s)
              FAQ PageFAQ Page
              Privacy PolicyPrivacy Policy
              Language SupportEnglish

              Integrations

              Reamaze Live Chat Helpdesk CRM Featured Integrations:

              The list of top Shopify apps or features or software tools that Reamaze Live Chat Helpdesk CRM seamlessly integrates are given below:

                Looking to install Reamaze Live Chat Helpdesk CRM app on your store?

                ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                Why Choose ShopDigest?

                • Tick markHighly experienced and vetted team for successful apps installation
                • Tick markAssured support and guidance throughout the installation and beyond
                • Tick markCustomized services to meet unique business needs
                • Tick mark30-day no questions asked refund policy
                • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                Developer Profile

                They have about 10 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.3 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.reamaze.com/apps/shop.

                Frequently Asked Questions (FAQ’s)

                Reamaze Live Chat Helpdesk CRM FAQ’s

                Top Chat Shopify Apps:

                Discover and compare ratings, total reviews, and prices of top Shopify apps in the Chat category to find the perfect solution for your business.

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                Top Support ticket management Shopify Apps:

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