Intercom Shopify Apps – Rankings & Position History
(Updated September 2026) Track how intercom Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked intercom apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Intercom Shopify Apps — Full Rankings Table
All tracked intercom Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Fin AI Agent & Intercom | 1 | Leader |
 CWILL:AI Chatbot &Live Chat | 2 | Stable |
 Intercom Chat Box Embed | 3 1 | Climbing |
 My AskAI: AI Support Chatbot | 4 1 | Declining |
 Willdesk: Live Chat&AI Chatbot | 5 | Stable |
 SlimFAQ | 6 1 | Climbing |
 ChargeDesk | 7 1 | Climbing |
 Lua Store Chat AI Agent | 8 1 | Climbing |
 ProTexting SMS Notifications | 9 3 | Declining |
 ReviewsJet Product Reviews App | 10 | Stable |
Showing 1-10 out of 35
Key Insights:
- Fin AI Agent & Intercom ranks #1 for intercom Shopify apps — 1 position ahead of CWILL:AI Chatbot &Live Chat at #2.
- Among the top 10 tracked intercom apps, 3 climbed and 3 declined in rank over the past 30 days — a mixed top tier.
- Consolto Video Chat is the biggest climber, gaining 5 positions this month to reach #7.
- Lua Store Chat AI Agent dropped 2 positions this month to #8 — the largest single decliner in the top 10 intercom apps.
Intercom Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 intercom Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Fin AI Agent & Intercom | #1 | #1 | #1 | #1 | #1 | #1 |
| CWILL:AI Chatbot &Live Chat | #2 | #2 | #2 | #2 | #2 | #2 |
| Intercom Chat Box Embed | #41 | #31 | #41 | #31 | #3 | #3 |
| My AskAI: AI Support Chatbot | #32 | #41 | #31 | #41 | #4 | #4 |
| Willdesk: Live Chat&AI Chatbot | #51 | #5 | #5 | #5 | #5 | #5 |
Key Insights:
- Fin AI Agent & Intercom's ranking held steady from #1 to #1 over the charted period.
- 1 of 5 top intercom apps improved their position; 2 declined — a mixed picture.
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Top Intercom Shopify Apps by Current Ranking
Fin AI Agent & Intercom holds the #1 position for intercom Shopify apps. CWILL:AI Chatbot &Live Chat sits at #2 and Intercom Chat Box Embed at #3, rounding out the top tier. Consolto Video Chat is the standout mover this month, climbing 5 positions to #7 — a momentum signal worth tracking.
3 climbed and 3 declined among the top 10 intercom apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Intercom Shopify Apps
Fin AI Agent & Intercom held #1 steadily across the charted period — an entrenched leader in intercom that competitors haven't displaced. Across the top 5 plotted intercom apps, 2 lost rank positions while only 1 improved — consolidation at the top.
With 3 of 5 plotted apps moving in the charted window, the intercom category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Intercom
- Fin AI Agent & Intercom — Holds the #1 intercom ranking on the Shopify App Store, rated 3.9★.
- CWILL:AI Chatbot &Live Chat — Ranks #2 for intercom on the Shopify App Store, rated 4.8★.
- Intercom Chat Box Embed — Ranks #3 for intercom on the Shopify App Store, rated 3.0★.
- My AskAI: AI Support Chatbot — Climbed 1 position this month to #4 for intercom.
- Willdesk: Live Chat&AI Chatbot — Slipped 1 position this month to #5 for intercom, rated 4.8★.
Intercom Shopify Apps — Frequently Asked Questions
1. Which intercom app ranks #1 on Shopify?
Fin AI Agent & Intercom currently ranks #1 for intercom apps on the Shopify App Store with 0 market share. Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are intercom Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "intercom", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which intercom apps are climbing the rankings on Shopify?
Consolto Video Chat has shown the strongest ranking momentum among intercom apps, climbing 5 positions to #7 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do intercom app rankings change on Shopify?
Intercom rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which intercom apps lost rank positions recently?
Lua Store Chat AI Agent dropped the most among the top 10 tracked intercom apps, slipping 2 positions to #8 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many intercom apps does ShopDigest track on Shopify?
ShopDigest tracks 57 intercom apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for intercom?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
