Top 57 Intercom Shopify Apps in September 2026

Check out all Intercom apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 57 top-notch apps catering to businesses of all sizes.These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Intercom apps can take your Shopify store to the next level!We meticulously handpicked these top Intercom apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here.Check out all Intercom apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 57 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!

Charts
Willdesk: Live Chat&AI Chatbot
#1 Highly Recommended

Willdesk: Live Chat&AI Chatbot

Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.

Free Trial: 7 days

Pros

Consistently praised for being fast, responsive, and highly helpful.

Frequently noted for its intuitive setup process and user-friendly interface.

Offers a wide range of useful features, including live chat, FAQ, and order tracking.

Cons

Advertised feature not yet available, causing frustration.

XY
5

Pixel Burn Custom Laser Creations, Australia

5/27/2026

Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

42

SD Points

-

Market Share

Summary

Launch Date

22 Feb 2021

Developer

Channelwill

Ratings

4.8

(387)

ShopDigest's View

About the App

Willdesk: Live Chat&AI Chatbot, a Intercom Shopify app, has achieved 355 reviews and an average rating of 4.8 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Improve your customer service and increase profits using Willdesk's combined support and marketing platform." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. Willdesk: Live Chat&AI Chatbot offers a host of key features, including:

  • Integrated Self-service Widget:Brand's self-service tool, includes order tracking, FAQ, and contact form.
  • Boosting Conversion Rate:Boost sales by using live chat to convert potential customers into buyers.
  • Unified Ticket Inbox:Handle messages from various social media and emails all in one place.
  • CRM Sales Improvement:Get a full list of customers, offering service to boost sales via customer relationship management.
  • Multistore Customization :Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Pricing Details

Willdesk: Live Chat&AI Chatbot offers 1 free plan and 2 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free

$0/month

  • Unlimited agent

  • 1 store

  • 20 conversations

  • Live Chat, Contact form, Order tracking

  • Email & Social media Integration

  • Macro, Quick response, Help center

  • 1000 Products AI learning

  • 24/7 customer service

Basic

$16.9/month

  • 3 store

  • 100 conversations

  • Automation bot

  • Custom FAQ domain

  • FAQ premium templates

  • 100 limited free order tracking quota

Pro

$89.9/month

  • Multiple stores

  • 1000 conversations

  • 1000 limited free order tracking quota

  • Custom plan & more

  • Customer success manager

Pros and Cons

Delve into ShopDigest's expert insights on Willdesk: Live Chat&AI Chatbot - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Consistently praised for being fast, responsive, and highly helpful.

Frequently noted for its intuitive setup process and user-friendly interface.

Offers a wide range of useful features, including live chat, FAQ, and order tracking.

Allows users to personalize the app to match their brand and needs.

Appreciated for its quick loading speed and smooth operation.

Many users highlighted the app's robust free version as a significant advantage.

Seamlessly integrates with various platforms and stores.

The live chat feature is widely praised for improving customer engagement.

Users noted ongoing improvements and updates to the app.

Many reported increased efficiency and customer satisfaction.

Cons

Advertised feature not yet available, causing frustration.

Inability to receive emails directly, only providing links to email addresses.

Lack of a dedicated mobile app for managing customer messages on the go.

A few advertised features (e.g., email handling) do not fully meet expectations.

Fin AI Agent & Intercom
#2 Highly Recommended

Fin AI Agent & Intercom

Connect with customers using friendly live chat and specific messages.

Free Trial: 14 days

Pros

Effortless connection with Shopify, enabling quick access to order details and support functions.

Reliable performance for importing data from multiple stores without bugs or glitches.

Customers can check order status directly via the Intercom widget, reducing support queries.

Cons

Significant slowdown in website loading times due to the app’s integration.

XY
5

Premier Fabrics, United States

8/29/2025

Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

7

SD Points

-

Market Share

Summary

Launch Date

31 Aug 2016

Developer

Intercom

Ratings

3.9

(25)

ShopDigest's View

About the App

Fin AI Agent & Intercom, a Intercom Shopify app, has achieved 17 reviews and an average rating of 3.9 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "Help your customers instantly with a live chat service where you can send them personalized messages." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. Fin AI Agent & Intercom offers a host of key features, including:

  • Order Tracking:Let customers check their order status directly through Messenger.
  • Customer Self-Service:Decrease client inquiries by offering self-help order details.
  • Efficient Support:Reduce your support team's time by having order details in the Inbox.
Pricing Details

Fin AI Agent & Intercom offers 0 free plans and 4 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Fin AI Agent

$0/month

  • With Intercom or your current helpdesk

Essential

$39/month

  • Customer support for small businesses

Advanced

$99/month

  • Powerful AI features for growing teams.

Expert

$139/month

  • Security and reporting for larger teams.

Pros and Cons

Delve into ShopDigest's expert insights on Fin AI Agent & Intercom - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Effortless connection with Shopify, enabling quick access to order details and support functions.

Reliable performance for importing data from multiple stores without bugs or glitches.

Customers can check order status directly via the Intercom widget, reducing support queries.

Highly praised for its simplicity and utility in customer communication and conversion.

Clear and sufficient guidance for customization and development on non-standard themes.

Cons

Significant slowdown in website loading times due to the app’s integration.

Inaccurate user imports and lack of detailed, interactive Shopify customer/order data.

Explore Shopify app Analytics and Insights

Explore usage trends, country-wise patterns, and performance metrics like never before.

Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

Improve your customer service and increase profits using Willdesk's combined support and marketing platform.

4.8
(581)
$16.9/mo onwards
Fin AI Agent & Intercom

Fin AI Agent & Intercom

Help your customers instantly with a live chat service where you can send them personalized messages.

3.9
(38)
$39/mo onwards
SlimFAQ

SlimFAQ

SlimFAQ allows you to easily make an FAQ for your website.

0
(5)
$9/mo onwards
SlimFAQ
#3 Highly Recommended

SlimFAQ

Build a beautiful FAQ quickly and easily!

Key Features

Simple and fast creation of FAQs

Tailor your FAQs to fit your brand.

Integration of contact form and Intercom

XY
5

Thai Baby Boutique, Thailand

7/8/2016

So simple to set up, I had my FAQ up and running in just a few minutes!Really nice integration also, very clean UI.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

08 Jul 2016

Developer

SlimFAQ

Ratings

-

ShopDigest's View

About the App

SlimFAQ, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "SlimFAQ allows you to easily make an FAQ for your website." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. SlimFAQ offers a host of key features, including:

  • FAQs creation made simple:Simple and fast creation of FAQs
  • Brand-specific FAQs:Tailor your FAQs to fit your brand.
  • Integration: Contact form + Intercom:Integration of contact form and Intercom
Pricing Details

SlimFAQ offers 1 free plan and 2 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free plan

$0/month

  • Up to 10 questions

  • Intercom integration

  • Full text search

Standard plan

$9/month

  • Unlimited questions

  • Google analytics integration

  • Intercom integration

  • Full text search

Pro plan

$25/month

  • Unlimited questions

  • Google analytics integration

  • Custom CSS

  • Custom Logo

  • Multi-User support

  • Intercom integration

  • Full text search

ChargeDesk
Ranked #4

ChargeDesk

Improve customer service. Handle orders within any customer support system.

Free Trial: 14 days

Key Features

Automatically view customer order history next to support tickets.

Make new orders using support tickets. This allows customers to pay at your store.

Instantly issue full or partial refunds.

View your Shopify orders in platforms like Freshdesk, Zendesk, Front, Help Scout, LiveAgent, Intercom, LiveChat, HubSpot, Missive, Gmail, Chrome and others!

Allow your customer service reps to issue refunds directly from their helpdesk. Maintain a complete record with reason codes for in-depth reports.

XY
5

Sunshine Kids Australia, Australia

10/11/2021

Helps me list my products and I'm starting to use it to create orders inside Zendesk. Really useful having all the functionality inside Zendesk!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

15 Jul 2021

Developer

ChargeDesk

Ratings

-

ShopDigest's View

About the App

ChargeDesk, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Link your shop to your customer service desk. View customer purchases, issue refunds, and make new orders." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. ChargeDesk offers a host of key features, including:

  • Order history integration.:Automatically view customer order history next to support tickets.
  • New Order Integration:Make new orders using support tickets. This allows customers to pay at your store.
  • Instant Refunds:Instantly issue full or partial refunds.
Pricing Details

ChargeDesk offers 0 free plans and 4 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Hobby Plan

$29/month

  • Up to 1200 Recent Customers

  • Up to 4 Active Agents

Startup Plan

$99/month

  • Up to 6000 Recent Customers

  • Up to 13 Active Agents

Business Plan

$249/month

  • Up to 36000 Recent Customers

  • Up to 36 Active Agents

Enterprise Plan

$749/month

  • Up to 180000 Recent Customers

  • Up to 120 Active Agents

Consolto Video Chat
Ranked #5

Consolto Video Chat

Meet customers online easily. Simplify sales and service.

Free Trial: 7 days

Key Features

You can make video/audio calls with just a click. No need to download anything.

Chat with your customers live to make them feel appreciated.

Accept appointment requests instead of calls when you're unavailable.

Chat through video directly on your website. No need for you or your customers to download or install anything.

Experience immediate live chat and integrated appointment booking! Site analytics are also included!

XY
5

LiveLusso, United Kingdom

3/15/2023

WOW, ABSOLUTELY BLOWN AWAY BY THIS APP. HAS SO MUCH FUNCTIONALITY THAT ITS UNBELIEVABLE! REALLY REALLY GOOD JOB GUYS. p.s Love the fact that you release updates regularly too!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

01 Sep 2020

Developer

Consolto.com

Ratings

-

ShopDigest's View

About the App

Consolto Video Chat, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Sales app with video-chat feature that personalizes your website for increased sales." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. Consolto Video Chat offers a host of key features, including:

  • Instant Communication:You can make video/audio calls with just a click. No need to download anything.
  • Real-Time Customer Interaction:Chat with your customers live to make them feel appreciated.
  • Appointment Management:Accept appointment requests instead of calls when you're unavailable.
Pricing Details

Consolto Video Chat offers 0 free plans and 3 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Smart

$10/month

  • 3 Videochat hours

  • Basic appointment Scheduling

  • Active Engager

  • Micro CRM

  • 7-day Chat History

  • Site Analytics

  • 10 SMS Notifications

  • 5K Hits/month

Clever

$20/month

  • 20 Videochat Hours

  • Appointment Scheduling

  • Widget Styling

  • 3 Months Chat History

  • Google Analytics Events

  • 100 SMS

  • 50K Monthly Hits

Genius

$39/month

  • Advanced Scheduling

  • 100 Videochat Hours

  • 500 Voice Messages

  • Money Transfer

  • Chat History - Forever

  • Whitelabel

  • 250 SMS Notifications

Intercom Chat Box Embed
Ranked #6

Intercom Chat Box Embed

Communicate with your customers in a few clicks.

Pricing Plans: $4.90/month

Free Trial: 14 days

Pros

The app performs as expected when users have an active subscription.

Cons

Users report being misled about the app being free, with unexpected payment requirements to access functionality.

XY
5

Wolt Partners Norway, Norway

2/8/2023

Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

01 Mar 2020

Ratings

3.0

(2)

ShopDigest's View

About the App

Intercom Chat Box Embed, a Intercom Shopify app, has achieved 2 reviews and an average rating of 3 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Start talking to your customers in real-time. Embed a Intercom chat box into your storefront." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. Intercom Chat Box Embed offers a host of key features, including:

  • Embed a chat box into your storefront
  • Simple and easy setup - no code required
  • Leverage the full power of Intercom Messenger
Pricing Details

Intercom Chat Box Embed offers 0 free plans and 1 paid plan.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Basic Plan

$4.9/month

Pros and Cons

Delve into ShopDigest's expert insights on Intercom Chat Box Embed - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

The app performs as expected when users have an active subscription.

Cons

Users report being misled about the app being free, with unexpected payment requirements to access functionality.

Complaints about unresponsive service staff when addressing payment or usage issues.

CWILL:AI Chatbot &Live Chat
Ranked #7

CWILL:AI Chatbot &Live Chat

AI chat bot & live chat with helpdesk inbox and FAQ support

Pricing Plans: Free

Key Features

Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries

Smart AI Customer Chat provides instant answers for products & orders

Boost Sales with AI - Smart product suggestions help customers find what they ne

Integrated with CWILL Returns: shoppers track & submit returns right in chat

Integrated with CWILL Product Review: show ratings & collect reviews in chat

XY
5

TE&A Treasures, United States

8/24/2026

The best app on Shopify. Very user-friendly. Thank you!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

99.25%

Market Share

Summary

Launch Date

11 Apr 2025

Developer

channelwill

Ratings

4.8

(104)

ShopDigest's View

About the App

CWILL:AI Chatbot &Live Chat, a Intercom Shopify app, has achieved 89 reviews and an average rating of 4.8 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Smart sale chatbot with instant order tracking. Boost sales with automated customer support." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. CWILL:AI Chatbot &Live Chat offers a host of key features, including:

  • Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
  • Smart AI Customer Chat provides instant answers for products & orders
  • Boost Sales with AI - Smart product suggestions help customers find what they ne
  • Integrated with CWILL Returns: shoppers track & submit returns right in chat
  • Integrated with CWILL Product Review: show ratings & collect reviews in chat
Pricing Details

CWILL:AI Chatbot &Live Chat offers 0 free plans and 0 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

$0/month

Lua Store Chat AI Agent
Ranked #8

Lua Store Chat AI Agent

Turn chats into checkouts with your AI shopping assistant

Key Features

AI chat support that syncs to the front & back end of your store

Customer service & shopping assistance, on autopilot

Builds carts and creates checkout links directly in chat

Automated shopping & customer support on site, Messenger, Instagram & WhatsApp

Set up & integrate Messenger, Instagram & WhatsApp with no coding needed

XY
5

Rocco & Rose, United Kingdom

9/10/2025

I installed Lua to help me sell on Instagram & WhatsApp- loving it so far!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

08 Sep 2025

Developer

Lua Global

Ratings

-

ShopDigest's View

About the App

Lua Store Chat AI Agent, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI store chat that helps customers find, shop and buy directly in chat. Set-up in under 10 minutes." it is a valuable addition to the Intercom app lineup.

Top Features:

Intercom Shopify apps can help elevate your e-commerce game. Lua Store Chat AI Agent offers a host of key features, including:

  • AI chat support that syncs to the front & back end of your store
  • Customer service & shopping assistance, on autopilot
  • Builds carts and creates checkout links directly in chat
  • Automated shopping & customer support on site, Messenger, Instagram & WhatsApp
  • Set up & integrate Messenger, Instagram & WhatsApp with no coding needed
Pricing Details

Lua Store Chat AI Agent offers 1 free plan and 3 paid plans.

Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free

$0/month

  • Up to 200 responses/month

  • All channels included

  • Basic analytics

  • Email support

  • Brand customisation

Starter

$25/month

  • Up to 400 responses/month

  • All channels included

  • Basic analytics

  • Email support

  • Brand customisation

Growth

$100/month

  • Up to 2000 responses/month

  • All channels included

  • Advanced analytics

  • Priority support

  • Custom integrations

Scale

$250/month

  • Up to 6000 responses/month

  • All channels included

  • Premium analytics

  • Dedicated support

  • Advanced customization

  • Multi-agent support

Showing 1-10 out of 57

Best intercom Apps in Shopify

intercom apps are designed to address specific needs and challenges faced by Shopify store merchants. challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.

Discover a wealth of cutting-edge tools and features offered by these remarkable intercom Shopify apps, including Willdesk: Live Chat&AI Chatbot, Fin AI Agent & Intercom, SlimFAQ, and many more. Our app collection provides a comprehensive overview of the top apps in the intercom category, enabling you to select the ones that will take your e-commerce venture to new heights.

Empower your Shopify store with the best intercom apps the platform has to offer and elevate your online business.

Overview of the Above Top Intercom Shopify Apps in September 2026

There are a number of intercom apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the intercom category, based on their popularity and average rating, to help you make informed decisions.

App NameCategoryDeveloperStarting PriceFree PlanReviews
Willdesk: Live Chat&AI ChatbotWilldesk: Live Chat&AI ChatbotIntercomChannelwill$0/month
Available

4.8

(355)

Fin AI Agent & IntercomFin AI Agent & IntercomIntercomIntercom$0/month
Unavailable

3.9

(17)

SlimFAQSlimFAQIntercomSlimFAQ$0/month
Available

-

ChargeDeskChargeDeskIntercomChargeDesk$29/month
Unavailable

-

Consolto Video ChatConsolto Video ChatIntercomConsolto.com$10/month
Unavailable

-

Intercom Chat Box EmbedIntercom Chat Box EmbedIntercomPeter Eigenschink$4.90/month
Unavailable

3.0

(2)

CWILL:AI Chatbot &Live ChatCWILL:AI Chatbot &Live ChatIntercomchannelwill$0/month
Unavailable

4.8

(89)

Lua Store Chat AI AgentLua Store Chat AI AgentIntercomLua Global$0/month
Available

-

Have a Closer Look at the Best Intercom Apps

Now let us jump in and check out these Top 10 Intercom Shopify apps.

Willdesk: Live Chat&AI Chatbot

1. Willdesk: Live Chat&AI Chatbot

4.8

(387)

Reviews

Most Recent Review

5.0

Amazing

Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!

Pixel Burn Custom Laser Creations
Australia27 May 2026

Recent Review

5.0

Amazing

very good , still getting to know it but it is helping a lot

Wildhunter.ie
Ireland17 Apr 2026
Why is Willdesk: Live Chat&AI Chatbot a top Intercom Shopify app?
With an impressive overall rating of 4.8 stars and 387 reviews, Willdesk: Live Chat&AI Chatbot stands out as one of the top Intercom Shopify apps. The main objective of the app is - Improve your customer service and increase profits using Willdesk's combined support and marketing platform. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Willdesk: Live Chat&AI Chatbot with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Willdesk: Live Chat&AI Chatbot, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Integrated Self-service Widget: Brand's self-service tool, includes order tracking, FAQ, and contact form.
  • Boosting Conversion Rate: Boost sales by using live chat to convert potential customers into buyers.
  • Unified Ticket Inbox: Handle messages from various social media and emails all in one place.
  • CRM Sales Improvement: Get a full list of customers, offering service to boost sales via customer relationship management.
  • Multistore Customization : Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Learn more about the Willdesk: Live Chat&AI Chatbot features in detail.

Shopify merchants highlight key advantages, such as Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form., Improve sales through live chat, turn valuable visitors into buyers., and more,
What are some of the top alternatives for Willdesk: Live Chat&AI Chatbot?
Looking for options? Dive into a selection of Intercom apps that rival Willdesk: Live Chat&AI Chatbot, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Willdesk: Live Chat&AI Chatbot, giving you flexibility and choice.
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Fin AI Agent & Intercom

2. Fin AI Agent & Intercom

3.9

(25)

Reviews

Most Recent Review

5.0

Amazing

Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!

Premier Fabrics
United States29 Aug 2025

Recent Review

5.0

Amazing

Great app and upgrade via multistore for Shopify... Works well.

Luxury Beauty Wholesale B2B Online
United Kingdom17 Jul 2025
Why is Fin AI Agent & Intercom a top Intercom Shopify app?
With an impressive overall rating of 3.9 stars and 25 reviews, Fin AI Agent & Intercom stands out as one of the top Intercom Shopify apps. The main objective of the app is - Help your customers instantly with a live chat service where you can send them personalized messages. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Fin AI Agent & Intercom with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Fin AI Agent & Intercom, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Order Tracking: Let customers check their order status directly through Messenger.
  • Customer Self-Service: Decrease client inquiries by offering self-help order details.
  • Efficient Support: Reduce your support team's time by having order details in the Inbox.
Learn more about the Fin AI Agent & Intercom features in detail.

Shopify merchants highlight key advantages, such as Allow customers check their order status right from the Messenger, Reduce customer questions by providing self-serve order information, and more,
What are some of the top alternatives for Fin AI Agent & Intercom?
Looking for options? Dive into a selection of Intercom apps that rival Fin AI Agent & Intercom, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Fin AI Agent & Intercom, giving you flexibility and choice.
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SlimFAQ

3. SlimFAQ

-

Reviews

Most Recent Review

5.0

Amazing

So simple to set up, I had my FAQ up and running in just a few minutes!Really nice integration also, very clean UI.

Thai Baby Boutique
Thailand08 Jul 2016

Recent Review

3.0

Good

I tried SlimFAQ but I needed help, I wrote in section of FAQ to you but no answer. Please could you tell me how I can remove 'powered by SlimFAQ' in the end of the page?

Uzunyolunkisasi
Türkiye16 Mar 2017
Why is SlimFAQ a top Intercom Shopify app?
With an impressive overall rating of 0 stars and 3 reviews, SlimFAQ stands out as one of the top Intercom Shopify apps. The main objective of the app is - SlimFAQ allows you to easily make an FAQ for your website. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate SlimFAQ with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. SlimFAQ, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • FAQs creation made simple: Simple and fast creation of FAQs
  • Brand-specific FAQs: Tailor your FAQs to fit your brand.
  • Integration: Contact form + Intercom: Integration of contact form and Intercom
Learn more about the SlimFAQ features in detail.

Shopify merchants highlight key advantages, such as Quick and easy FAQs creation, Customize your FAQs to your brand, and more,
What are some of the top alternatives for SlimFAQ?
Looking for options? Dive into a selection of Intercom apps that rival SlimFAQ, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of SlimFAQ, giving you flexibility and choice.
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ChargeDesk

4. ChargeDesk

-

Reviews

Most Recent Review

5.0

Amazing

Helps me list my products and I'm starting to use it to create orders inside Zendesk. Really useful having all the functionality inside Zendesk!

Sunshine Kids Australia
Australia11 Oct 2021
Why is ChargeDesk a top Intercom Shopify app?
With an impressive overall rating of 0 stars and 1 reviews, ChargeDesk stands out as one of the top Intercom Shopify apps. The main objective of the app is - Link your shop to your customer service desk. View customer purchases, issue refunds, and make new orders. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate ChargeDesk with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. ChargeDesk, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Order history integration.: Automatically view customer order history next to support tickets.
  • New Order Integration: Make new orders using support tickets. This allows customers to pay at your store.
  • Instant Refunds: Instantly issue full or partial refunds.
Learn more about the ChargeDesk features in detail.

Shopify merchants highlight key advantages, such as See customer order history automatically next to support tickets., Create new orders in support tickets. Customers can then checkout on your store., and more,
What are some of the top alternatives for ChargeDesk?
Looking for options? Dive into a selection of Intercom apps that rival ChargeDesk, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of ChargeDesk, giving you flexibility and choice.
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Consolto Video Chat

5. Consolto Video Chat

-

Reviews

Most Recent Review

5.0

Amazing

WOW, ABSOLUTELY BLOWN AWAY BY THIS APP. HAS SO MUCH FUNCTIONALITY THAT ITS UNBELIEVABLE! REALLY REALLY GOOD JOB GUYS. p.s Love the fact that you release updates regularly too!

LiveLusso
United Kingdom15 Mar 2023
Why is Consolto Video Chat a top Intercom Shopify app?
With an impressive overall rating of 0 stars and 1 reviews, Consolto Video Chat stands out as one of the top Intercom Shopify apps. The main objective of the app is - Sales app with video-chat feature that personalizes your website for increased sales. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Consolto Video Chat with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Consolto Video Chat, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Instant Communication: You can make video/audio calls with just a click. No need to download anything.
  • Real-Time Customer Interaction: Chat with your customers live to make them feel appreciated.
  • Appointment Management: Accept appointment requests instead of calls when you're unavailable.
Learn more about the Consolto Video Chat features in detail.

Shopify merchants highlight key advantages, such as Video/audio calls with you as easy as clicking a button. No downloads required., Live chat with your customers in real time and make them feel valued, and more,
What are some of the top alternatives for Consolto Video Chat?
Looking for options? Dive into a selection of Intercom apps that rival Consolto Video Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Consolto Video Chat, giving you flexibility and choice.
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Intercom Chat Box Embed

6. Intercom Chat Box Embed

3.0

(2)

Reviews

Most Recent Review

5.0

Amazing

Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.

Wolt Partners Norway
Norway08 Feb 2023
Why is Intercom Chat Box Embed a top Intercom Shopify app?
With an impressive overall rating of 3 stars and 2 reviews, Intercom Chat Box Embed stands out as one of the top Intercom Shopify apps. The main objective of the app is - Start talking to your customers in real-time. Embed a Intercom chat box into your storefront. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Intercom Chat Box Embed with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Intercom Chat Box Embed, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Embed a chat box into your storefront
  • Simple and easy setup - no code required
  • Leverage the full power of Intercom Messenger
Learn more about the Intercom Chat Box Embed features in detail.

Shopify merchants highlight key advantages, such as Embed a chat box into your storefront, Simple and easy setup - no code required, and more,
What are some of the top alternatives for Intercom Chat Box Embed?
Looking for options? Dive into a selection of Intercom apps that rival Intercom Chat Box Embed, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Intercom Chat Box Embed, giving you flexibility and choice.
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CWILL:AI Chatbot &Live Chat

7. CWILL:AI Chatbot &Live Chat

4.8

(104)

Reviews

Most Recent Review

5.0

Amazing

The best app on Shopify. Very user-friendly. Thank you!

TE&A Treasures
United States24 Aug 2026

Recent Review

5.0

Amazing

Great app! Easy to set up, works smoothly, and the support team is fast and helpful. It has improved my customer service and saved me time. Highly recommended!

BALLIFAY
United States09 Jul 2026
Why is CWILL:AI Chatbot &Live Chat a top Intercom Shopify app?
With an impressive overall rating of 4.8 stars and 104 reviews, CWILL:AI Chatbot &Live Chat stands out as one of the top Intercom Shopify apps. The main objective of the app is - Smart sale chatbot with instant order tracking. Boost sales with automated customer support. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate CWILL:AI Chatbot &Live Chat with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. CWILL:AI Chatbot &Live Chat, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
  • Smart AI Customer Chat provides instant answers for products & orders
  • Boost Sales with AI - Smart product suggestions help customers find what they ne
  • Integrated with CWILL Returns: shoppers track & submit returns right in chat
  • Integrated with CWILL Product Review: show ratings & collect reviews in chat
Learn more about the CWILL:AI Chatbot &Live Chat features in detail.

Shopify merchants highlight key advantages, such as Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries, Smart AI Customer Chat provides instant answers for products & orders, and more,
What are some of the top alternatives for CWILL:AI Chatbot &Live Chat?
Looking for options? Dive into a selection of Intercom apps that rival CWILL:AI Chatbot &Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of CWILL:AI Chatbot &Live Chat, giving you flexibility and choice.
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Lua Store Chat AI Agent

8. Lua Store Chat AI Agent

-

Reviews

Most Recent Review

5.0

Amazing

I installed Lua to help me sell on Instagram & WhatsApp- loving it so far!

Rocco & Rose
United Kingdom10 Sep 2025

Recent Review

5.0

Amazing

Great product- helped us automate customer queries & turn chats into sales.

Ma boutique
France10 Sep 2025
Why is Lua Store Chat AI Agent a top Intercom Shopify app?
With an impressive overall rating of 0 stars and 2 reviews, Lua Store Chat AI Agent stands out as one of the top Intercom Shopify apps. The main objective of the app is - AI store chat that helps customers find, shop and buy directly in chat. Set-up in under 10 minutes. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Lua Store Chat AI Agent with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Lua Store Chat AI Agent, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
  • AI chat support that syncs to the front & back end of your store
  • Customer service & shopping assistance, on autopilot
  • Builds carts and creates checkout links directly in chat
  • Automated shopping & customer support on site, Messenger, Instagram & WhatsApp
  • Set up & integrate Messenger, Instagram & WhatsApp with no coding needed
Learn more about the Lua Store Chat AI Agent features in detail.

Shopify merchants highlight key advantages, such as AI chat support that syncs to the front & back end of your store, Customer service & shopping assistance, on autopilot, and more,
What are some of the top alternatives for Lua Store Chat AI Agent?
Looking for options? Dive into a selection of Intercom apps that rival Lua Store Chat AI Agent, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Lua Store Chat AI Agent, giving you flexibility and choice.
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How We Selected the Top Shopify Apps in intercom

Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:

With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top intercom Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.

How to Choose the Best intercom Shopify App For Your Store

Choosing the right intercom Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:

Each Shopify store is different, and the best intercom app for your store will be one that aligns closely with your specific business requirements.

More Information on intercom Shopify Apps

Now let us jump in and check out these Top 10 intercom Shopify apps.

In this comprehensive guide, we've provided you with a complete collection of intercom Shopify apps that can help streamline your ecommerce journey. These intercom Shopify apps cover a wide spectrum of needs to take your store forward. From 57 outstanding apps, we've covered every facet of intercom, ensuring you have access to a vast range of tools to enhance your Shopify store.


However, choosing the perfect intercom app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any intercom apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect intercom app that aligns with your goals.

Shopify intercom App Installation

There are thousands of intercom Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify app subscription cost

Frequently Asked Questions for intercom Shopify Apps

1. What are some of the top Shopify apps under the intercom category?

Here are some of the top Shopify apps under the intercom category:

  • Willdesk: Live Chat&AI Chatbot
  • Fin AI Agent & Intercom
  • SlimFAQ
  • ChargeDesk
  • Consolto Video Chat
  • Intercom Chat Box Embed
  • CWILL:AI Chatbot &Live Chat
  • Lua Store Chat AI Agent

Each of these apps offers unique features and functionalities tailored to boost your intercom efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.

2. How do I install a intercom Shopify app?
Installing a intercom Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install intercom apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the intercom category?

Yes, the intercom category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.

4. Are there any trial options available for paid apps in the intercom category?
Many paid apps in the intercom category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which intercom Shopify app is best for my store?

Determining the best intercom Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.

Some popular intercom Shopify apps are:

  • Willdesk: Live Chat&AI Chatbot
  • Fin AI Agent & Intercom
  • SlimFAQ
  • ChargeDesk
  • Consolto Video Chat
  • Intercom Chat Box Embed
  • CWILL:AI Chatbot &Live Chat
  • Lua Store Chat AI Agent
6. Can I use multiple intercom Shopify apps simultaneously?
You can use multiple intercom Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the intercom category?

To discover the latest and trending Shopify apps in the intercom category, visit:

Newly launched intercom Shopify appsMost popular intercom Shopify apps

These lists showcase recently added Shopify apps and those gaining popularity among users.

8. Are there any discounts or promotions available for intercom Shopify apps?

At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.

Alternatively, contact our team if you're looking for discounts on intercom app pricing plans, we can help secure better deals on the intercom app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

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