Greetings Shopify Apps – Market Share Breakdown
(Updated October 2026) See which greetings Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Greetings Shopify Apps — Full Market Share Table
All tracked greetings Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Chatty AI Chatbot & Live Chat | 34.75% | 0.68 | Declining |
| 2 |  Shopify Inbox | 32.74% | 1.35 | Declining |
| 3 |  DS Instagram & Facebook Shop | 22.49% | 1.01 | Climbing |
| 4 |  Moose WhatsApp Chat Button | 5.83% | 0.88 | Climbing |
| 5 |  Zipchat AI Chatbot & Live Chat | 1.71% | 1.64 | Climbing |
| 6 |  Commslayer: AI Helpdesk & Chat | 1.25% | 0.46 | Climbing |
| 7 |  SmartBot: Leading AI Chatbot | 0.58% | 0.31 | Declining |
| 8 |  Moose AI Chatbot & Live Chat | 0.19% | 1.17 | Declining |
| 9 |  SK: WhatsApp Chat Button | 0.12% | 0.09 | Declining |
| 10 |  Gorgias: AI, Helpdesk & Chat | 0.09% | 0.00 | Climbing |
Showing 1-10 out of 26
Key Insights:
- Chatty AI Chatbot & Live Chat holds 34.8% share of greetings app installs — 2.0pp ahead of Shopify Inbox (32.7%).
- Top 3 apps (Chatty AI Chatbot & Live Chat, Shopify Inbox, DS Instagram & Facebook Shop) account for 90.0% of all greetings install share — a competitive market.
- Zipchat AI Chatbot & Live Chat is gaining share fastest this month (+1.64pp) — the largest single gainer among the top greetings apps by share.
- Shopify Inbox is losing share fastest (-1.35pp) — could indicate a churning user base or a stronger challenger gaining ground.
Greetings Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 greetings Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 9.4% | 17.1%7.69 | 35.7%18.64 | 35.3%0.42 | 34.9%0.4 | 34.8%0.09 |
| Shopify Inbox | 41.8% | 28.3%13.5 | 36.6%8.31 | 34.6%2.04 | 32.6%1.95 | 32.6% |
| DS Instagram & Facebook Shop | 3.8% | 4.6%0.81 | 18.7%14.03 | 21.1%2.4 | 22.9%1.82 | 22.5%0.35 |
| Moose WhatsApp Chat Button | 0.3% | 0.9%0.62 | 4.1%3.14 | 5.0%0.89 | 5.6%0.61 | 5.8%0.27 |
| Zipchat AI Chatbot & Live Chat | 0.1% | 0.0%0.03 | 0.3%0.29 | 0.2%0.15 | 1.6%1.39 | 1.7%0.14 |
Key Insights:
- Chatty AI Chatbot & Live Chat's share expanded from 9.4% → 34.8% over the charted period.
- Of the top 5 tracked greetings apps, 4 grew share and 1 lost share — leader is widening the gap.
Top Greetings Shopify Apps by Country
Per-country market share rankings for greetings Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | ||||
| 3 | | | | | |
| 4 | | | | | |
| 5 | | |  | | |
Key Insights:
- Chatty AI Chatbot & Live Chat leads greetings apps in 2 of 4 tracked markets (China, United Kingdom).
- Chatty AI Chatbot & Live Chat leads worldwide, but 2 of 4 tracked markets crown a different leader — DS Instagram & Facebook Shop in United States, Shopify Inbox in India.
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Top 5 Apps in Greetings
- Chatty AI Chatbot & Live Chat — Leads greetings apps with 34.8% install share, rated 4.9★ — losing share this month.
- DS Instagram & Facebook Shop — Holds 22.5% of greetings app install share, rated 4.9★ — gaining share this month.
- Shopify Inbox — Holds 32.6% of greetings app install share, rated 4.5★ — losing share this month.
- Moose WhatsApp Chat Button — Holds 5.8% of greetings app install share, rated 5.0★ — gaining share this month.
- Zipchat AI Chatbot & Live Chat — Holds 1.7% of greetings app install share, rated 4.9★ — gaining share this month.
Greetings Shopify Apps — Frequently Asked Questions
1. Which greetings app has the highest market share on Shopify?
Chatty AI Chatbot & Live Chat currently holds the highest market share for greetings apps at 34.8%, but the category is competitive — Shopify Inbox is close behind at 32.7%. The right choice depends on your specific store needs.
2. How is market share calculated for greetings Shopify apps?
For greetings (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which greetings apps are gaining market share on Shopify?
Zipchat AI Chatbot & Live Chat is gaining greetings app market share fastest this month, up +1.64pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which greetings apps are losing market share on Shopify?
Shopify Inbox has lost the most market share this month among greetings apps (-1.35pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most greetings Shopify app installs?
United States drives the largest share of greetings app installs at 36.6%, followed by United Kingdom at 8.3% and Australia at 4.9%. Use the country picker on the third card to compare market leaders by country.
6. How many greetings apps does ShopDigest track on Shopify?
ShopDigest tracks 96 greetings apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
