Customer Satisfaction Shopify Apps – Rankings & Position History
(Updated October 2026) Track how customer satisfaction Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked customer satisfaction apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Customer Satisfaction Shopify Apps — Full Rankings Table
All tracked customer satisfaction Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Powerful Contact Form Builder | 1 | Leader |
 Grapevine Post Purchase Survey | 2 1 | Climbing |
 Zigpoll Customer Surveys | 3 1 | Climbing |
 FormCRM Contact Form Builder | 4 4 | Climbing |
 WhatsApp | 5 | Stable |
 SEA Post Purchase Survey Quiz | 6 | Stable |
 Seel Worry‑Free Purchase | 7 | Newly Added |
 Kaching Post Purchase Upsell | 8 2 | Climbing |
 Primy Form Builder File Upload | 9 3 | Climbing |
 Hulk Contact Form Builder | 10 3 | Declining |
Showing 1-10 out of 96
Key Insights:
- Powerful Contact Form Builder ranks #1 for customer satisfaction Shopify apps — 1 position ahead of Grapevine Post Purchase Survey at #2.
- Among the top 10 tracked customer satisfaction apps, 5 climbed and 1 declined in rank over the past 30 days — a mixed top tier.
- FormCRM Contact Form Builder is the biggest climber, gaining 4 positions this month to reach #4.
- Hulk Contact Form Builder dropped 3 positions this month to #10 — the largest single decliner in the top 10 customer satisfaction apps.
Customer Satisfaction Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 customer satisfaction Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Powerful Contact Form Builder | #1 | #1 | #1 | #1 | #1 | #1 |
| Grapevine Post Purchase Survey | #5 | #41 | #31 | #3 | #21 | #2 |
| Zigpoll Customer Surveys | #3 | #3 | #21 | #42 | #31 | #3 |
| FormCRM Contact Form Builder | #15 | #114 | #132 | #94 | #63 | #42 |
| WhatsApp | #6 | #51 | #41 | #51 | #41 | #51 |
Key Insights:
- Powerful Contact Form Builder's ranking held steady from #1 to #1 over the charted period.
- 3 of 5 top customer satisfaction apps improved their position; 0 declined — a mixed picture.
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Top Customer Satisfaction Shopify Apps by Current Ranking
Powerful Contact Form Builder holds the #1 position for customer satisfaction Shopify apps. Grapevine Post Purchase Survey sits at #2 and Zigpoll Customer Surveys at #3, rounding out the top tier. FormCRM Contact Form Builder is the standout mover this month, climbing 4 positions to #4 — a momentum signal worth tracking.
5 climbed and 1 declined among the top 10 customer satisfaction apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Customer Satisfaction Shopify Apps
Powerful Contact Form Builder held #1 steadily across the charted period — an entrenched leader in customer satisfaction that competitors haven't displaced. Across the top 5 plotted customer satisfaction apps, 3 improved their position while 0 declined — a category in upward motion.
With 3 of 5 plotted apps moving in the charted window, the customer satisfaction category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Customer Satisfaction
- Powerful Contact Form Builder — Holds the #1 customer satisfaction ranking on the Shopify App Store, rated 4.9★.
- Grapevine Post Purchase Survey — Climbed 1 position this month to #2 for customer satisfaction, rated 5.0★.
- Zigpoll Customer Surveys — Climbed 1 position this month to #3 for customer satisfaction, rated 5.0★.
- FormCRM Contact Form Builder — Climbed 4 positions this month to #4 for customer satisfaction, rated 5.0★.
- WhatsApp — Ranks #5 for customer satisfaction on the Shopify App Store, rated 4.4★.
Customer Satisfaction Shopify Apps — Frequently Asked Questions
1. Which customer satisfaction app ranks #1 on Shopify?
Powerful Contact Form Builder currently ranks #1 for customer satisfaction apps on the Shopify App Store and holds 72.5% market share (+18.59pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are customer satisfaction Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "customer satisfaction", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which customer satisfaction apps are climbing the rankings on Shopify?
FormCRM Contact Form Builder has shown the strongest ranking momentum among customer satisfaction apps, climbing 4 positions to #4 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do customer satisfaction app rankings change on Shopify?
Customer Satisfaction rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which customer satisfaction apps lost rank positions recently?
Hulk Contact Form Builder dropped the most among the top 10 tracked customer satisfaction apps, slipping 3 positions to #10 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many customer satisfaction apps does ShopDigest track on Shopify?
ShopDigest tracks 96 customer satisfaction apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for customer satisfaction?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
