WhatsApp Shopify App

by Meta

The official app from Meta: Keep customers informed with timely order updates on WhatsApp

4.3

0
Free
XY
5

ATHAME, Colombia

8/26/2026

La app es buena y funciona correctamente, sugiero agregar la automatización de carrito abandonado.

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

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WhatsApp Charts

Track WhatsApp's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Screenshots


About the App

  • Connect your WhatsApp Business account in minutes
  • Customize messages to match your brand, or choose from pre-built templates
  • Improve customer satisfaction and reduce support cases
  • Leverage WhatsApp’s interactive features to strengthen customer relationships

Pricing

WhatsApp Pricing Plans

Free

$0/month

Here's an overview of WhatsApp costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by WhatsApp: (Free).

The plan encompasses all the features provided by the app.

WhatsApp Price Summary
Pricing summaryFree to install. Additional charges may apply.
Total Pricing Plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding WhatsApp app pricing plans, see the official website.

WhatsApp Shopify App Discounts

If you are looking for discounts on WhatsApp app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Meta to secure better deals on the WhatsApp app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about WhatsApp

“La app es buena y funciona correctamente, sugiero agregar la automatización de carrito abandonado.”

ATHAME
Colombia

“Hello, I am interested in your egg incubators. Please send me more information.”

Cocksmachine
United Arab Emirates

“Overall good and fast order confirmation message. Please show in message order total amount to customers. Thanks. ”

Genix Health Care
Pakistan

Trusted By

Trusted by the best Shopify stores

ATHAME

Colombia

Cocksmachine

United Arab Emirates

Genix Health Care

Pakistan

solify

Lebanon

IFESOLOX

Nigeria

Embellished.in

India

Rusty 4x4 Offroad Recovery Gear

South Africa

htexhaust

India


Comparison

Top WhatsApp Alternatives Detailed Comparison

The table below highlights the crucial differences between WhatsApp and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

CWILL Order TrackingCWILL Order TrackingView on Shopify
General Information
Ratings
4.3(771 reviews)
5.0(2,895 reviews)
Developed byMetaChannelwill
Launch Date7/11/20251/25/2019
PricingFreeFree, $11/month, $59/month, $479/month
Objective-Order Tracking, Order Search, Tracking Page, Order Monitor
CategoriesOrder trackingOrder tracking, Shipping
Key Features & Highlights
PurposeThe official app from Meta: Keep customers informed with timely order updates on WhatsAppIncrease customer happiness and raise your sales by providing a custom tracking experience after purchase.
Features List-
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
Highlights
  1. Based in United States
  1. Based in Australia
User Reviews and Ratings
Recommended %82.2%99.0%
Pros-
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
Cons-
  1. Some users mentioned that costs increase significantly with higher order volumes.
Pricing and Plans
Total Pricing Plans14
Free PlanAvailableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.3
5.0
Total Reviews7712,068
Launch Date7/11/20251/25/2019
SD Points431708

More Details About WhatsApp

Product Description

Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale. How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.

Support

For any questions, concerns, or assistance with WhatsApp, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

WhatsApp Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that WhatsApp seamlessly integrates are given below:

Shopify Admin
WhatsApp
Developer

Name: Meta

Website: /partners/meta-platforms

Address: 1101 Dexter Ave N, Seattle, WA, 98122

Looking to install WhatsApp app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
0 total reviews
5
0
4
0
3
0
2
0
1
0

WhatsApp has an overall rating of 0.0 stars from a total of 0 reviews on the Shopify app store. Of these, 0 (NaN%) are positive, 0 (NaN%) are neutral, and 0 (NaN%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

ATHAMEfrom Colombia
August 26, 2026

La app es buena y funciona correctamente, sugiero agregar la automatización de carrito abandonado.

Cocksmachinefrom United Arab Emirates
August 23, 2026

Hello, I am interested in your egg incubators. Please send me more information.

Genix Health Carefrom Pakistan
July 23, 2026

Overall good and fast order confirmation message. Please show in message order total amount to customers. Thanks.

solifyfrom Lebanon
July 22, 2026

good but i dont now why ive redone the setups several times

IFESOLOXfrom Nigeria
July 15, 2026

The app is very impressive. Everybody uses WhatsApp now, so its pretty easy to reach all our customers using the app. Easy to setup too


Video Demo and Screenshots

Product Video

WhatsApp Demo

Product Screenshots

WhatsApp screenshot 1
WhatsApp screenshot 2

Installation Steps

How to install WhatsApp on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

WhatsApp FAQ's

How do I install the WhatsApp Shopify app?

To install WhatsApp app on your Shopify store, click on the WhatsApp installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install WhatsApp on your Shopify store, then contact us now.

What are the key features of WhatsApp?

The key features offered by WhatsApp to Shopify store owners are:

  • ✅Connect your WhatsApp Business account in minutes
  • ✅Customize messages to match your brand, or choose from pre-built templates
  • ✅Improve customer satisfaction and reduce support cases
  • ✅Leverage WhatsApp’s interactive features to strengthen customer relationships
Does WhatsApp integrate with other Shopify apps or tools?

WhatsApp has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for WhatsApp?

No, WhatsApp does not offer any free trial.

What are the pricing plans for WhatsApp?

The app offers 1 plan that is forever-free.

How does billing work for WhatsApp?

WhatsApp is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, WhatsApp allows its subscribers to cancel or upgrade their subscription plan at any time.

Does WhatsApp offer customer support? How can I get assistance?

Yes, WhatsApp offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is WhatsApp compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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