Zigpoll Customer Surveys Shopify App
by Argonautic LabsZigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. Surveys after purchase and on-site for credit, net promoter score, and other areas.
5.0
(483)
Wildtype, United States
Very flexible, great app to get post purchase survey data.
Install in your Shopify Store
Zigpoll Customer Surveys Charts
Track Zigpoll Customer Surveys's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Zigpoll Customer Surveys
Pros
Exceptional Customer Support: Rapid, knowledgeable, and personalized support is consistently highlighted, with many users referencing proactive outreach, hands-on assistance, and a willingness to implement feature requests.
Ease of Use and Intuitive Interface: The app’s setup, configuration, and daily operation are described as straightforward and highly user-friendly, requiring minimal technical skills.
Comprehensive Customization: Extensive flexibility in survey creation, branding, and segmentation options allows users to tailor surveys to diverse and specific business needs.
Rich Feature Set: Offers a wide array of survey types, templates, analytics, AI-driven insights, and unique functionalities not commonly found in competitor products.
Cons
Learning Curve for Advanced Features: While basic setup is simple, some users find advanced features and deeper customization initially overwhelming or require time to fully understand.
Outdated Visual Design Elements: A minority of users mention that certain aspects of the user interface appear outdated, though this does not impact usability.
Screenshots
About the App
Surveys after purchase and on-site for credit, net promoter score, and other areas.
- User-friendly post-purchase surveys: Simple after-sales surveys for quality feedback. No need for coding knowledge.
- Localization and translation customization.: Personalize and convert every detail. Adapt for various languages.
- Checkout Recovery: Campaigns for abandoned checkouts. Identify regular issues and retrieve carts.
- Survey Integration: Link your Shopify customer and order dashboards to survey responses.
- Customer-Driven Database: Create a database using information directly provided by your customers.
Keywords
Key Features
- Launch customizable surveys across web, email, and SMS without any coding required.
- Translate and localize surveys to engage customers in multiple languages worldwide.
- Recover abandoned carts by triggering checkout surveys to identify and address customer pain points.
Pricing
Zigpoll Customer Surveys Pricing Plans
Lite
$0/month
100 responses / mo
Weekly AI insights
Unlimited surveys
Multi-language
Export survey data
Standard
$39/month
500 responses / mo
Weekly AI insights
Unlimited surveys
Multi-language
Export survey data
Advanced
$129/month
2,000 responses / mo
Weekly AI insights
Unlimited surveys
Multi-language
Export survey data
Ultimate
$259/month
Unlimited responses / mo
Weekly AI insights
Unlimited surveys
Multi-language
Export survey data
Not sure which plan to pick? Discuss Lite or Standard plans with us, learn about custom pricing, or get a demo.
Here's an overview of Zigpoll Customer Surveys costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Zigpoll Customer Surveys: (Lite). The paid plan(s) offered by Zigpoll Customer Surveys: (Standard, Advanced, Ultimate).
The details of the plan(s) are outlined below:
Lite: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 100 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports.
Standard: The Standard plan costs $39 and has no free trial period. The plan offers a host of features, including 500 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains.
Advanced: The Advanced plan costs $129 and has no free trial period. The plan offers a host of features, including 2,000 responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, AI & MCP access.
Ultimate: The Ultimate plan costs $259 and has no free trial period. The plan offers a host of features, including Unlimited responses / mo, Weekly AI insights, Unlimited surveys, Multi-language, Export survey data, Automated reports, White label domains, AI & MCP access.
Zigpoll Customer Surveys Price Summary
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $39, $129, $259 |
| Free trial available | No |
For further information regarding Zigpoll Customer Surveys app pricing plans, see the official website.
Zigpoll Customer Surveys Shopify App Discounts
If you are looking for discounts on Zigpoll Customer Surveys app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Argonautic Labs to secure better deals on the Zigpoll Customer Surveys app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Zigpoll Customer Surveys
“Very flexible, great app to get post purchase survey data.”
“We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.”
“Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.”
Trusted By
Trusted by the best Shopify stores
Wildtype
United States
Derimondo
United States
Achieve Equine, LLC
United States
Two Green Thumbs Miniature Garden Center
United States
Bionny
United States
LittleBear
United States
TRUBRANDS
United States
Argon Audio
Denmark
Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages.
After-Purchase Surveys and More
Send web or email surveys after a purchase to gather detailed feedback. Use this feedback to improve your sales and marketing strategies.
Grow Your Audience
Use Zigpoll to collect emails and enhance user profiles. Connect your data with Klaviyo, Mailchimp and more using our features.
Collect detailed information about customers.
Create adaptable and quick customer surveys that match your brand. These will provide a steady stream of customer feedback and guide important business decisions.
Comparison
Top Zigpoll Customer Surveys Alternatives Detailed Comparison
The table below highlights the crucial differences between Zigpoll Customer Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(508 reviews) | 5.0(194 reviews) | |
| Developed by | Argonautic Labs | Union Works Apps | |
| Launch Date | 4/23/2019 | 8/17/2017 | |
| Pricing | Free, $39/month, $129/month, $259/month | $25/month | |
| Objective | Surveys after purchase and on-site for credit, net promoter score, and other areas. | After-Buying Survey - How did you find out about us? | |
| Categories | Analytics, Surveys | Surveys, Analytics | |
| Key Features & Highlights | |||
| Purpose | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 99.6% | 100.0% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 1 | |
| Free Plan | Available | Not available | |
| Free Trial | No | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 483 | 198 | |
| Launch Date | 4/23/2019 | 8/17/2017 | |
| SD Points | 157 | 39 | |
More Details About Zigpoll Customer Surveys
Product Description
Zigpoll is a customizable, multilingual survey app that enables businesses to create user-friendly surveys readily for customer feedback. It has smooth integration with Shopify and other marketing tools, using AI and a dashboard to gather and analyze customer data for improving marketing strategies and conversion rates.
AI Summary
This Shopify app enables merchants to design and deploy customizable surveys and polls throughout their storefront and customer journey, including post-purchase, thank-you pages, exit intent, and targeted customer segments. It offers a user-friendly, intuitive interface with a wide selection of templates and advanced features such as logic-based survey flows, AI-powered insights, analytics dashboards, and easy data export or integration with external platforms like Klaviyo, Omnisend, Mailchimp, Google Sheets, and Slack. The app supports localization and multiple languages, making it suitable for stores operating in various markets. Survey data can be seamlessly incorporated into order records and used for detailed segmentation and reporting, providing actionable customer insights to inform business decisions. Installation and setup are straightforward, with robust customization options available for both appearance and functionality. The app is highly reliable and integrates tightly with Shopify for a smooth workflow. Noted limitations include a slightly dated design in some areas and occasional complexity due to the breadth of features, which may require some initial learning or support. The support team is distinguished by fast, professional, and hands-on assistance, including help with onboarding, troubleshooting, and feature customization. Overall, the app is recognized as a feature-rich, flexible, and cost-effective solution for gathering and analyzing customer feedback on Shopify.
Support
For any questions, concerns, or assistance with Zigpoll Customer Surveys, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Zigpoll Customer Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Zigpoll Customer Surveys Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Zigpoll Customer Surveys seamlessly integrates are given below:
Developer
Name: Argonautic Labs
Website: /partners/jason-zigelbaum
Address: 400 E 67th Street, New York, NY, 10065
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- Highly experienced and vetted team for successful app installation
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Zigpoll Customer Surveys Q&A
How can this app help improve my marketing decisions?
By collecting actionable feedback directly from your customers, the app provides AI-powered analytics that help you better understand buying behavior, so you can allocate marketing resources where they’ll have the greatest impact.
Can non-technical users set up surveys easily?
Absolutely. The app is designed for anyone to launch, customize, and deploy surveys without writing any code, so you can start gathering valuable feedback within minutes, even if you lack technical skills.
Does the app support multiple languages?
Yes, it allows you to localize and translate every aspect of your surveys. This ensures that you can connect with customers worldwide and gather feedback in their preferred language.
How does it help reduce abandoned carts?
The app lets you launch targeted checkout recovery campaigns to ask customers why they abandoned their carts. By analyzing these responses, you can address key issues and improve overall cart recovery rates.
What data insights can I get from survey responses?
You’ll gain deep consumer insights through AI-driven analytics and visual dashboards, helping you track satisfaction, identify emerging trends, and make informed decisions to optimize your store’s growth.
Can I integrate survey responses with my existing Shopify data?
Yes, survey responses are seamlessly linked to your Shopify customer and order dashboards, allowing you to view granular feedback alongside customer purchase history and behavior for a comprehensive view.
Who is this app ideal for?
The app is perfect for Shopify merchants who want to learn directly from customers, improve conversion rates, and make data-driven decisions to enhance sales and marketing effectiveness.
How are survey campaigns delivered to customers?
You can reach customers through various channels: on-site pop-ups, post-purchase pages, emails, or SMS. This flexibility ensures you collect feedback at the most relevant touchpoints in their journey.
What can I do with the collected zero-party data?
Zero-party data gathered from surveys can be used to build detailed customer profiles, inform product decisions, personalize marketing campaigns, and refine your business strategy based on verified customer input.
Can I track and report survey results over time?
Yes, the app's dashboard offers robust reporting tools, enabling you to monitor survey participation and analyze customer response trends, so you always stay updated on your business’s performance and customer satisfaction.
Customer Reviews
Zigpoll Customer Surveys has an overall rating of 5.0 stars from a total of 483 reviews on the Shopify app store. Of these, 482 (99.8%) are positive, 1 (0.2%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Very flexible, great app to get post purchase survey data.
We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.
Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which was quickly handled and explained. Great customer service. Thank you Zigpoll - I'll be back.
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Zigpoll Customer Surveys on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Zigpoll Customer Surveys FAQ's
How do I install the Zigpoll Customer Surveys Shopify app?
To install Zigpoll Customer Surveys app on your Shopify store, click on the Zigpoll Customer Surveys installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Zigpoll Customer Surveys on your Shopify store, then contact us now.
What are the key features of Zigpoll Customer Surveys?
The key features offered by Zigpoll Customer Surveys to Shopify store owners are:
- ✅Attribution surveys: ask "How did you hear about us?" on your thank-you page
- ✅AI analytics summarize every response and send you weekly insight reports
- ✅Checkout Extensions ready: post-purchase and abandoned checkout surveys
- ✅Email and SMS surveys with conditional logic, translations, and custom design
- ✅Sync to Klaviyo, Google Sheets, Slack and 30+ tools, plus API and MCP access
Does Zigpoll Customer Surveys integrate with other Shopify apps or tools?
Yes, Zigpoll Customer Surveys seamlessly integrates with other Shopify apps or tools, such as Simple after-sales surveys for quality feedback. No need for coding knowledge., Personalize and convert every detail. Adapt for various languages., Campaigns for abandoned checkouts. Identify regular issues and retrieve carts..
Is there a free trial available for Zigpoll Customer Surveys?
No, Zigpoll Customer Surveys does not offer any free trial.
What are the pricing plans for Zigpoll Customer Surveys?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $39/month, $129/month, $259/month and have no free trial period.
How does billing work for Zigpoll Customer Surveys?
Zigpoll Customer Surveys uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Zigpoll Customer Surveys allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Zigpoll Customer Surveys offer customer support? How can I get assistance?
Yes, Zigpoll Customer Surveys offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Zigpoll Customer Surveys offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Zigpoll Customer Surveys compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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