Zendesk Shopify App – Performance, Rankings & Reviews
(Updated October 2026) Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.. This page tracks Zendesk's live performance on the Shopify App Store — current rankings across categories and keywords, geographic install distribution, review momentum, and rating trajectory — refreshed weekly.
Total Reviews
93
Avg Rating
3.5
Top Region
United Kingdom
Zendesk — Category & Keyword Rankings
Where Zendesk ranks across the Shopify App Store today — top 10 categories, keywords, and collections with current position, market share, and 30-day change.
| Category/Keyword | Position | Market Share |
|---|---|---|
| No ranking data available. | ||
Zendesk — Market Share by Country
Geographic breakdown of Zendesk's installs on Shopify — top 5 countries by share of total reviews, with month-over-month change.
| Country | Market Share | Change |
|---|---|---|
 United Kingdom | 100.0% | 100.00 |
 Mexico | 0.0% | 0.00 |
 Canada | 0.0% | 0.00 |
 Spain | 0.0% | 0.00 |
 Hong Kong | 0.0% | 0.00 |
Key Insights:
- United Kingdom accounts for 100.0% of Zendesk's reviews — its single largest market.
- Top 3 markets (United Kingdom, Mexico, Canada) collectively cover 100.0% — highly concentrated demand.
Zendesk — Live Ranking Trends Across Groups
Monthly ranking trajectory for Zendesk across its top 5 Shopify App Store groups — see how its position has shifted month by month over the past year.
Zendesk — Reviews & Ratings Trend
Cumulative review count and average rating for Zendesk on Shopify over time — track quality alongside growth at a monthly granularity.
Charts Data
| Metric | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Total Reviews | 92 | 92 | 92 | 92 | 931 | 93 |
| Avg Rating | 3.51 | 3.51 | 3.51 | 3.51 | 3.480.03 | 3.48 |
Key Insights:
- Zendesk's cumulative review base grew 9200.0% over the charted window (+92 new reviews).
- Average rating softened from 5.00★ to 3.48★ over the same window.
Zendesk — Performance Snapshot
Zendesk has accumulated 93 reviews on the Shopify App Store (+1.1% vs 30 days ago) — an early-stage review base where each new install meaningfully shifts the dataset. It carries a 3.48★ average rating (-0.8% this month) — a rating that suggests room to investigate review themes for upgrade opportunities. Geographically, United Kingdom alone drives more than 40% of installs — the merchant base is heavily concentrated in one market (100.0% of reviews).
Review growth is up but average rating is slipping — a classic "scaling pains" pattern where new install volume outpaces support and feature responsiveness. The issue is often resolvable but warrants due diligence on recent review themes before committing.
Zendesk's 93 cumulative reviews and 3.48★ rating come directly from the Shopify App Store and refresh weekly. The Top Region KPI uses Zendesk's per-country review distribution as an install-distribution proxy because Shopify doesn't publish per-country install counts.
Zendesk — Review Growth & Rating Trajectory
Zendesk's cumulative review count climbed from 1 to 93 over the charted period — a 9200.0% expansion of its review base, driven by 92 new reviews. Average rating softened from 5.00★ to 3.48★ over the same window — worth investigating recent review themes for what's driving the shift, since cumulative ratings move slowly.
Review velocity (the slope of Zendesk's cumulative line) is one of the strongest leading indicators for Shopify app health. A line still bending upward means recent merchant acquisition is working; a flattening line means the app is maturing into steady-state. Rating direction adds the quality dimension: rising rating + rising reviews = compounding momentum, the rarest and most valuable combination.
Zendesk on Shopify — Frequently Asked Questions
1. What does Zendesk do on Shopify?
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.. It has accumulated 93 reviews on the Shopify App Store with a 3.48★ average rating.
2. What is Zendesk's rating and review count on Shopify?
Zendesk carries a 3.48★ average rating across 93 cumulative reviews on the Shopify App Store — review themes worth scanning before installing. Both metrics refresh weekly on this page.
3. Where is Zendesk most popular on Shopify?
United Kingdom drives the largest share of Zendesk's installs at 100.0% of all reviews. Adoption is heavily concentrated in this single market, followed by Mexico at 0. The Geography tab shows the full country-by-country breakdown.
4. Is Zendesk growing on Shopify?
Zendesk's review velocity is growing with mixed rank movement across Shopify groups over the past 30 days. The Reviews and Rankings tabs let you see the full trajectory at monthly granularity.
