Customer Feedback Shopify Apps – Rankings & Position History
(Updated October 2026) Track how customer feedback Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked customer feedback apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Customer Feedback Shopify Apps — Full Rankings Table
All tracked customer feedback Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Reputon Customer Reviews App | 1 1 | Climbing |
 Chatty AI Chatbot & Live Chat | 2 1 | Declining |
 GroPulse Google Reviews | 3 1 | Climbing |
 Lipscore Product Reviews | 4 1 | Climbing |
 POWR: Customer Survey | Poll | 5 3 | Climbing |
 Doran Product Reviews App & QA | 6 3 | Declining |
 Seguno Product Reviews | 7 | Stable |
 Grapevine Post Purchase Survey | 8 1 | Climbing |
 Swap Returns & Exchanges | 9 2 | Climbing |
 Local Delivery + Pickup Date:S | 10 2 | Climbing |
Showing 1-10 out of 96
Key Insights:
- Bizrate Customer Feedback ranks #1 for customer feedback Shopify apps — 1 position ahead of Reputon Customer Reviews App at #2.
- Among the top 10 tracked customer feedback apps, 6 climbed and 2 declined in rank over the past 30 days — a settled top tier.
- Local Delivery + Pickup Date:S is the biggest climber, gaining 4 positions this month to reach #10.
- POWR: Customer Survey | Poll dropped 1 position this month to #5 — the largest single decliner in the top 10 customer feedback apps.
Customer Feedback Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 customer feedback Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
 Bizrate Customer Feedback | #18 | #171 | #181 | #117 | #1 | #1 |
| Reputon Customer Reviews App | #1 | #21 | #11 | #32 | #21 | #2 |
| GroPulse Google Reviews | #3 | #41 | #31 | #63 | #42 | #31 |
| Lipscore Product Reviews | #5 | #5 | #41 | #51 | #72 | #43 |
| POWR: Customer Survey | Poll | #6 | #82 | #53 | #41 | #51 | #5 |
Key Insights:
- Bizrate Customer Feedback's ranking improved from #18 to #1 over the charted period.
- 3 of 5 top customer feedback apps improved their position; 1 declined — a stable market.
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Top Customer Feedback Shopify Apps by Current Ranking
Bizrate Customer Feedback holds the #1 position for customer feedback Shopify apps. Reputon Customer Reviews App sits at #2 and GroPulse Google Reviews at #3, rounding out the top tier. Local Delivery + Pickup Date:S is the standout mover this month, climbing 4 positions to #10 — a momentum signal worth tracking.
Stable rankings in customer feedback mean Shopify merchants have largely settled on their preferences for this category — challengers ranked below the top 10 face an uphill path to break in without a meaningfully differentiated feature set, integration depth, or pricing model.
Long-Term Ranking Trends Across Customer Feedback Shopify Apps
Bizrate Customer Feedback climbed from #18 to #1 over the charted period — a 17-position gain among customer feedback apps. Across the top 5 plotted customer feedback apps, 3 improved their position while 1 declined — a category in upward motion.
Stable rankings across the top 5 apps mean customer feedback merchants have largely settled on their preferred apps — challengers below the top 5 face an uphill path to break in.
Top 5 Apps in Customer Feedback
- Bizrate Customer Feedback — Holds the #1 customer feedback ranking on the Shopify App Store, rated 5.0★.
- Reputon Customer Reviews App — Climbed 1 position this month to #2 for customer feedback, rated 4.9★.
- GroPulse Google Reviews — Climbed 3 positions this month to #3 for customer feedback, rated 4.9★.
- Lipscore Product Reviews — Climbed 1 position this month to #4 for customer feedback, rated 5.0★.
- POWR: Customer Survey | Poll — Slipped 1 position this month to #5 for customer feedback, rated 4.7★.
Customer Feedback Shopify Apps — Frequently Asked Questions
1. Which customer feedback app ranks #1 on Shopify?
Bizrate Customer Feedback currently ranks #1 for customer feedback apps on the Shopify App Store and holds 7.8% market share (+2.94pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are customer feedback Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "customer feedback", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which customer feedback apps are climbing the rankings on Shopify?
Local Delivery + Pickup Date:S has shown the strongest ranking momentum among customer feedback apps, climbing 4 positions to #10 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do customer feedback app rankings change on Shopify?
Customer Feedback rankings have been notably stable over the past 30 days — most of the top 5 held their positions, suggesting an established competitive order. Rankings are crawled weekly, so significant moves usually take 2–4 weeks to show up.
5. Which customer feedback apps lost rank positions recently?
POWR: Customer Survey | Poll dropped the most among the top 10 tracked customer feedback apps, slipping 1 position to #5 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many customer feedback apps does ShopDigest track on Shopify?
ShopDigest tracks 96 customer feedback apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for customer feedback?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
