Reputon Customer Reviews Shopify App

by Reputon

Ask for customer reviews via email on platforms like Google or Facebook to increase trust and sales. Increase reviews on Google, Facebook, Yelp and other platforms.

4.9

(990)

Free
$9.99/month
$24.99/month
$49.99/month
XY
5

C4 Print, Australia

9/17/2026

Pretty straightforward setup. Nice service from Keanu, I mean James who took the time to answer all my questions!

1 of 8

Install in your Shopify Store

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72 customers chose this

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Reputon Customer Reviews App Charts

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Pros and Cons

Pros and Cons of Reputon Customer Reviews App

Pros

Ease of Use: The app is consistently praised for its simple setup and intuitive interface.

Quick Results: Many users reported receiving reviews shortly after installation.

Automated Review Collection: The app effectively automates the process of requesting and managing customer reviews.

Customer Support: Several users highlighted responsive and helpful customer service.

Cons

Limited Email Customization: Some users struggled with editing email templates to match their brand.

Free Plan Restrictions: The free version’s limit of 50 emails was noted as a drawback.


Screenshots


About the App

Increase reviews on Google, Facebook, Yelp and other platforms.

  • Boosting Online Reviews: Manage your reputation by getting more reviews on sites like Google reviews.
  • Automated Communications: Automatic Emails: Send follow-up emails, texts, and review link/QR codes that are personalized by AI.
  • Unlimited Review Site Links: Review Links: Allow your customers to access countless review websites.
  • Targeted Review Request: Request for Reviews: Ask new or previous customers for reviews within two months.
  • Custom Feedback Management: Avoid Negative Reviews: Use a custom feedback form

Keywords

customer reviews Shopify apps
Google reviews Shopify apps
Trustpilot reviews Shopify apps
Facebook reviews Shopify apps
negative feedback Shopify apps
review request Shopify apps
coupon reviews Shopify apps
feedback form Shopify apps
rate widget Shopify apps
email analytics Shopify apps
AI follow-up emails Shopify apps
past order reviews Shopify apps

Key Features

  • Send AI-personalized follow-up emails to request reviews from customers.
  • Redirect unhappy customers to a private feedback form to avoid bad reviews.
  • Add a "Rate Us" widget to your storefront for easy customer feedback.

Pricing

Reputon Customer Reviews App Pricing Plans

Beginner

$0/month

  • 50 emails / month

  • Customizable email templates

  • Multiple review links

  • Flexible email triggers

  • Bad reviews filter

Lite

$9.99/month

  • 150 emails / month

  • + All Beginner plan features

  • HTML email editor

  • Import from .CSV

  • Sending time option

Standard

$24.99/month

  • 500 emails / month

  • + All Lite plan features

  • Sending frequency option

  • Email blacklist

  • Order delivered/Order tag email trigger

Advanced

$49.99/month

  • 1500 emails / month

  • + All Standard plan features

  • Branded email domain

  • Aftership integration

  • VIP customer support

Not sure which plan to pick? Discuss Beginner or Lite plans with us, learn about custom pricing, or get a demo.

Here's an overview of Reputon Customer Reviews App costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Reputon Customer Reviews App: (Beginner). The paid plan(s) offered by Reputon Customer Reviews App: (Lite, Standard, Advanced).

The details of the plan(s) are outlined below:

Beginner: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 50 emails / month, Customizable email templates, Multiple review links, Flexible email triggers, Bad reviews filter, Email stats, AI email localization.

Lite: The Lite plan costs $9.99 and has no free trial period. The plan offers a host of features, including 150 emails / month, + All Beginner plan features, HTML email editor, Import from .CSV, Sending time option, Skip POS orders option.

Standard: The Standard plan costs $24.99 and has no free trial period. The plan offers a host of features, including 500 emails / month, + All Lite plan features, Sending frequency option, Email blacklist, Order delivered/Order tag email trigger.

Advanced: The Advanced plan costs $49.99 and has no free trial period. The plan offers a host of features, including 1500 emails / month, + All Standard plan features, Branded email domain, Aftership integration, VIP customer support.

Reputon Customer Reviews App Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9.99, $24.99, $49.99
Free trial availableNo

For further information regarding Reputon Customer Reviews App app pricing plans, see the official website.

Reputon Customer Reviews App Shopify App Discounts

If you are looking for discounts on Reputon Customer Reviews App app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Reputon to secure better deals on the Reputon Customer Reviews App app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Reputon Customer Reviews App

“Pretty straightforward setup. Nice service from Keanu, I mean James who took the time to answer all my questions!”

C4 Print
Australia

“Amazing app and the customer service is also great.”

Thompson Sydney
Netherlands

“Excellent solution to my issue. Dan was incredibly helpful and helped me solve my problem. I really appreciate his guidance. Thank you so much!”

Spellbound Wigs
United States

Trusted By

Trusted by the best Shopify stores

C4 Print

Australia

Thompson Sydney

Netherlands

Spellbound Wigs

United States

Académie Périnatale

Canada

Fitness Tech

Spain

Nuamōre

Hong Kong SAR

My Florist Launceston Tasmania & Metaphysical Launceston

Australia

WRISTORIAN®

United States


Ask for customer reviews via email on platforms like Google or Facebook to increase trust and sales.

Receive customer feedback through email.

Automatically send a follow-up email when clients receive their orders. Gather and enhance customer reviews and feedback across multiple review sites simultaneously.

Stay away from bad reviews.

Try to lessen negative reviews on Facebook, Google reviews, Yelp. Guide unhappy customers to a private feedback form. Keep track of the Net Promoter Score (NPS).

Create email marketing reviews

Improve your store's SEO with top ratings on Google, Trustpilot, Facebook reviews, and Avis. Your recommendations and ratings quickly increase automatically!


Comparison

Top Reputon Customer Reviews App Alternatives Detailed Comparison

The table below highlights the crucial differences between Reputon Customer Reviews App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Reputon Customer Reviews AppReputon Customer Reviews AppView on Shopify
Google Reviews by ReputonGoogle Reviews by ReputonView on Shopify
General Information
Ratings
4.9(1,091 reviews)
4.9(1,446 reviews)
Developed byReputonReputon
Launch Date9/26/20183/10/2020
PricingFree, $9.99/month, $24.99/month, $49.99/monthFree, $6.99/month
ObjectiveIncrease reviews on Google, Facebook, Yelp and other platforms.App for Google customer reviews. Brings in reviews & feedback.
CategoriesProduct reviews, Social proofProduct reviews, Social proof
Key Features & Highlights
PurposeAsk for customer reviews via email on platforms like Google or Facebook to increase trust and sales.App to import Google reviews. Add testimonials and various widgets to your shop.
Features List
  1. Send AI-personalized follow-up emails to request reviews from customers.
  2. Redirect unhappy customers to a private feedback form to avoid bad reviews.
  3. Add a "Rate Us" widget to your storefront for easy customer feedback.
  1. Automatically import and showcase Google reviews and testimonials directly on your website.
  2. Display customer review photos for enhanced authenticity and visual credibility.
  3. Choose from multiple widget styles like carousel, grid, masonry, and compact badges.
Highlights-
  1. Based in United States
User Reviews and Ratings
Recommended %97.6%98.0%
Pros
  1. The app is consistently praised for its simple setup and intuitive interface.
  2. Many users reported receiving reviews shortly after installation.
  3. The app effectively automates the process of requesting and managing customer reviews.
  4. Several users highlighted responsive and helpful customer service.
  5. The app helps filter negative reviews and direct them for private resolution.
  6. Users appreciate the app’s affordability compared to competitors.
  7. Seamlessly directs customers to platforms like Google and Trustpilot.
  8. Many noted an increase in reviews and customer trust.
  9. Users liked the ability to tailor review request emails.
  10. The interface is easy to navigate, even for non-technical users.
  1. Consistently reported as extremely fast and simple to install, often taking only minutes with no technical expertise required.
  2. Features an intuitive design that makes navigation and operation straightforward for users of all skill levels.
  3. Integrates Google reviews quickly and reliably, displaying them directly on user websites.
  4. Effectively showcases positive reviews and increases customer confidence in the business, contributing to enhanced brand reputation.
  5. Automated reminders and review prompts help businesses collect more customer feedback and positive reviews.
  6. Offers various customization and layout choices for how reviews are shown, providing flexibility to match website design needs.
  7. Clean and visually appealing widgets enhance site aesthetics and make review displays look trustworthy and credible.
  8. Support team is frequently highlighted as helpful, timely, and effective in resolving queries and implementing customizations.
  9. Many users note the app’s cost as reasonable or competitive relative to its benefits and features.
  10. The app runs smoothly and consistently fulfills its described functionalities without major technical issues.
Cons
  1. Some users struggled with editing email templates to match their brand.
  2. The free version’s limit of 50 emails was noted as a drawback.
  3. Some users wanted better options for disabling emails for in-store purchases.
  1. Some users experience frequent or persistent prompts to submit feedback, which can be disruptive to workflow.
  2. Users managing more than one Google business location mention insufficient options for displaying or managing multiple locations.
  3. Dissatisfaction with the frequency of review updates (e.g., 36-hour refresh), with requests for more frequent updates.
  4. Some confusion exists regarding the differences between related apps or features, making initial selection more difficult.
  5. Users note a lack of clear analytics or methods to directly measure the app's effectiveness on visitor trust or conversion rates.
Pricing and Plans
Total Pricing Plans42
Free PlanAvailableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.9
4.9
Total Reviews9901,091
Launch Date9/26/20183/10/2020
SD Points290688

More Details About Reputon Customer Reviews App

Product Description

Customer Reviews is an app that helps get more customer feedback on platforms like Google, Etsy, Facebook, Trustpilot, Yelp, and more by sending AI-generated follow-up emails. It also has a feature to redirect dissatisfied customers to a private feedback form, and it supports multi-lingual stores while operating automatically.

AI Summary

The app is a Shopify-integrated tool designed to automate and streamline the collection and management of customer reviews. Its primary features include automated email requests to customers post-purchase, smart routing of positive reviews to public platforms like Google and Trustpilot, and private handling of negative feedback for resolution. The app is praised for its ease of setup, intuitive interface, and immediate impact, often generating reviews shortly after installation. Strengths include its ability to boost online reputation, improve customer trust, and increase conversions through social proof. Notable benefits are its automation capabilities, responsive customer support, and customizable email templates. However, limitations include restricted email template editing options in the free plan and occasional challenges in aligning email designs with brand aesthetics. The app is particularly effective for businesses seeking to enhance their online credibility with minimal manual effort.

Support

For any questions, concerns, or assistance with Reputon Customer Reviews App, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Reputon Customer Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the Reputon Customer Reviews App app are available in various languages on the Shopify app store, including Spanish, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Japanese, Russian, Polish, Turkish, Swedish, and Dutch.

Reputon Customer Reviews App Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English, Spanish, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Japanese, Russian, Polish, Turkish, Swedish, and Dutch
Integration

The list of top Shopify apps or features or software tools that Reputon Customer Reviews App seamlessly integrates are given below:

Customer accounts
Shopify Flow
Shopify Admin
AfterShip
email
facebook reviews
google reviews
Trustpilot
Developer

Name: Reputon

Website: /partners/reputon

Address: 2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703

Looking to install Reputon Customer Reviews App app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
990 total reviews
5
897
4
67
3
16
2
3
1
7

Reputon Customer Reviews App has an overall rating of 4.9 stars from a total of 990 reviews on the Shopify app store. Of these, 964 (97.4%) are positive, 16 (1.6%) are neutral, and 10 (1.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

C4 Printfrom Australia
September 17, 2026

Pretty straightforward setup. Nice service from Keanu, I mean James who took the time to answer all my questions!

Thompson Sydneyfrom Netherlands
September 16, 2026

Amazing app and the customer service is also great.

Spellbound Wigsfrom United States
September 10, 2026

Excellent solution to my issue. Dan was incredibly helpful and helped me solve my problem. I really appreciate his guidance. Thank you so much!

Académie Périnatalefrom Canada
September 3, 2026

Merci pour la facilité de l'automatisation des courriels pour des récoltés des avis

Fitness Techfrom Spain
September 3, 2026

James es un crack!!! Me solucionó las dudas super rápido y encontró la manera de satisfacer mis necesidades personalizadas.Gran aplicación y gran persona


Video Demo and Screenshots

Product Screenshots

Reputon Customer Reviews App screenshot 1
Reputon Customer Reviews App screenshot 2

Installation Steps

How to install Reputon Customer Reviews App on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Reputon Customer Reviews App FAQ's

How do I install the Reputon Customer Reviews App Shopify app?

To install Reputon Customer Reviews App app on your Shopify store, click on the Reputon Customer Reviews App installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Reputon Customer Reviews App on your Shopify store, then contact us now.

What are the key features of Reputon Customer Reviews App?

The key features offered by Reputon Customer Reviews App to Shopify store owners are:

  • ✅NEW! AI email localization: send emails in customers' language
  • ✅Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
  • ✅Add a RATE US widget to your storefront.
  • ✅Avoid bad reviews. Redirect angry users to a custom feedback form.
  • ✅Email analytics; AI-personalized follow-up emails
Does Reputon Customer Reviews App integrate with other Shopify apps or tools?

Yes, Reputon Customer Reviews App seamlessly integrates with other Shopify apps or tools, such as Manage your reputation by getting more reviews on sites like Google reviews., Automatic Emails: Send follow-up emails, texts, and review link/QR codes that are personalized by AI., Review Links: Allow your customers to access countless review websites..

Is there a free trial available for Reputon Customer Reviews App?

No, Reputon Customer Reviews App does not offer any free trial.

What are the pricing plans for Reputon Customer Reviews App?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/month, $24.99/month, $49.99/month and have no free trial period.

How does billing work for Reputon Customer Reviews App?

Reputon Customer Reviews App uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Reputon Customer Reviews App allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Reputon Customer Reviews App offer customer support? How can I get assistance?

Yes, Reputon Customer Reviews App offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Reputon Customer Reviews App offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Reputon Customer Reviews App compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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