Customer Feedback Shopify Apps – Analytics & Insights
(Updated October 2026) Track the top customer feedback Shopify apps with live rankings, market share, geography, and review data — updated weekly from the Shopify App Store. This keyword page shows where each app stands today and how its position has shifted over time.
Top Customer Feedback Shopify Apps Ranked Today
Top 10 customer feedback Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market Share | Reviews |
|---|---|---|---|
 Bizrate Customer Feedback | 1 | 7.84% 2.94 | 16 2 |
 Reputon Customer Reviews App | 2 1 | 77.16% 45.59 | 1,180 8 |
 GroPulse Google Reviews | 3 3 | 0.30% 0.27 | 73 0 |
 Lipscore Product Reviews | 4 1 | 5.05% 2.77 | 111 4 |
 POWR: Customer Survey | Poll | 5 1 | 0.39% 0.00 | 53 0 |
 Grapevine Post Purchase Survey | 6 1 | 3.46% 2.21 | 229 10 |
 Zigpoll Customer Surveys | 7 | 3.22% 3.22 | 555 7 |
 Seguno Product Reviews | 8 1 | 0.05% 0.03 | 24 0 |
 Doran Product Reviews App & QA | 9 1 | 1.64% 0.04 | 721 9 |
 Local Delivery + Pickup Date:S | 10 4 | 0.16% 0.12 | 126 2 |
Key Insights:
- Bizrate Customer Feedback commands 7.8% market share, -69.3pp ahead of Reputon Customer Reviews App — a fragmented customer feedback category.
- In the last 30 days, 6 apps climbed and 2 dropped in ranking among the top 10 tracked customer feedback apps.
- Grapevine Post Purchase Survey added the most new reviews this month (+10) — strong adoption momentum.
- Note: Reputon Customer Reviews App holds higher market share (77.2%) than the rank-#1 app Bizrate Customer Feedback — share and App Store rank don't align in this category, so cross-checking both views matters.
Live Ranking and Market Share Trends for Customer Feedback Shopify Apps
Monthly ranking and market share trends for the top 5 customer feedback Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Bizrate Customer Feedback | #18 | #171 | #181 | #117 | #1 | #1 |
| Reputon Customer Reviews App | #1 | #21 | #11 | #32 | #21 | #2 |
| GroPulse Google Reviews | #3 | #41 | #31 | #63 | #42 | #31 |
| Lipscore Product Reviews | #5 | #5 | #41 | #51 | #72 | #43 |
| POWR: Customer Survey | Poll | #6 | #82 | #53 | #41 | #51 | #5 |
Key Insights:
- Bizrate Customer Feedback's ranking improved from #18 to #1 over the charted period.
- 3 of 5 top customer feedback apps improved their position; 1 declined — a stable market.
- Bizrate Customer Feedback's market share is 7.8% — gaining +7.8pp since the start of the chart.
Customer Feedback Shopify Apps — Market Share by Country
Top 5 countries driving installs for customer feedback Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market Share | Change |
|---|---|---|
 United States | 38.2% | 3.99 |
 United Kingdom | 12.1% | 2.54 |
 Canada | 7.1% | 1.11 |
 Australia | 7.1% | 0.42 |
 France | 5.8% | 1.63 |
Key Insights:
- United States accounts for 38.2% of customer feedback app installs — the single largest market.
- Top 3 markets (United States, United Kingdom, Canada) collectively cover 57.4% of all tracked customer feedback installs — highly concentrated demand.
Fastest to 1,000 Reviews — Customer Feedback Shopify Apps
Race-style view of how the top 5 customer feedback Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Reputon Customer Reviews App | 86 | 1,168 |
| Lipscore Product Reviews | Not yet reached | 109 |
| GroPulse Google Reviews | Not yet reached | 72 |
| POWR: Customer Survey | Poll | Not yet reached | 54 |
| Bizrate Customer Feedback | Not yet reached | 16 |
Key Insights:
- Reputon Customer Reviews App reached 1,000 reviews fastest — in 86 months since launch.
- 4 of the top 5 customer feedback apps haven't yet crossed 1,000 reviews — Lipscore Product Reviews is closest at 109 cumulative.
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Top Customer Feedback Shopify Apps Ranked by Position
Bizrate Customer Feedback ranks #1 for customer feedback with 7.8% share — the leader position in a fragmented field where many apps are within striking distance, -69.3pp ahead of Reputon Customer Reviews App (77.2%). GroPulse Google Reviews sits at #3 with 0.3% share, rounding out the top tier. Together, the top 3 apps absorb 85.3% of all customer feedback installs — a highly concentrated landscape with limited room for new entrants. Local Delivery + Pickup Date:S is the standout mover this month, climbing 4 positions — a momentum signal worth tracking. Worth noting: the top-ranked app and the highest-share app aren't the same here — App Store rank and our market share metric (computed from review counts and other factors) move on independent dynamics, so cross-checking both views matters in this category.
Customer Feedback is a fragmented market — the top 3 apps together hold only 85.3% of installs, leaving Bizrate Customer Feedback's 7.8% lead modest in absolute terms and GroPulse Google Reviews at 0.3% still capturing meaningful share. With this many viable apps, pricing model and integration depth differentiate customer feedback options more than rank does.
Live Ranking and Market Share Trends Across Customer Feedback Shopify Apps
Bizrate Customer Feedback climbed from #18 (May 2026) to #1 (Oct 2026) — a 17-position gain among customer feedback apps over the charted window. Across the top 5 plotted customer feedback apps, 3 improved their ranking while 1 declined — the category is moving upward overall. Bizrate Customer Feedback's share expanded +7.8pp from 0.0% (May 2026) to 7.8% (Oct 2026) — a sustained widening of the gap against other customer feedback apps over this window.
A 17-position move for the leader over the charted customer feedback window is large enough to reflect real merchant adoption shifts, not just App Store noise — Bizrate Customer Feedback's climb as of Oct 2026 is the strongest trajectory signal in this chart.
Review Growth Velocity in Customer Feedback — Which Apps Grew Fastest
Reputon Customer Reviews App is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 86 months since launch. The remaining 4 customer feedback apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.
4 apps on this chart haven't yet crossed 1,000 reviews: Lipscore Product Reviews at 109, GroPulse Google Reviews at 72, POWR: Customer Survey | Poll at 54, Bizrate Customer Feedback at 16 cumulative reviews. Lipscore Product Reviews is closest to the milestone — its current count puts it roughly 11% of the way to 1,000.
Reputon Customer Reviews App is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the customer feedback category.
Top 5 Apps in Customer Feedback
- Bizrate Customer Feedback — Tops the customer feedback rankings with 7.8% market share and 5.0★.
- Reputon Customer Reviews App — Climbed 1 position this month to rank #2 — 77.2% share, 4.9★.
- GroPulse Google Reviews — Climbed 3 positions this month to rank #3 — 0.3% share, 4.9★.
- Lipscore Product Reviews — Climbed 1 position this month to rank #4 — 5.1% share, 5.0★.
- POWR: Customer Survey | Poll — Currently ranked #5 with 0.4% market share and 4.7★.
Customer Feedback Shopify Apps — Frequently Asked Questions
1. What is the best customer feedback app on Shopify?
customer feedback is a fragmented market on Shopify — Bizrate Customer Feedback ranks #1 with 7.8% market share, but multiple apps capture meaningful share. Compare the top 5 on rankings, market share, and reviews to find the right fit for your store.
2. Which customer feedback app has the highest market share on Shopify?
Bizrate Customer Feedback holds the highest market share among customer feedback apps at 7.8% (+2.94pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many customer feedback apps are tracked on Shopify?
ShopDigest tracks 96 customer feedback apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which customer feedback app is growing the fastest on Shopify?
Local Delivery + Pickup Date:S has shown the strongest ranking momentum, climbing 4 positions over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are customer feedback apps most popular on Shopify?
United States has the highest concentration of customer feedback app installs at 38.2%, followed by United Kingdom at 12.1%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for customer feedback on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
7. Which customer feedback app reached 1,000 reviews fastest on Shopify?
Reputon Customer Reviews App hit 1,000 reviews in 86 months since launch — the fastest review ramp among tracked customer feedback Shopify apps. See the Review Champions chart above for the full race.
