(Updated September 2026) Track every Shopify App Store group where Shopify Inbox ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. An AI sales associate for your online store.
All categories, keywords, and collections where Shopify Inbox ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.
| Category/Keyword | Position | Status | Avg Position | Best Position |
|---|---|---|---|---|
Keywordshopify chat | 1 | Leader | 1.0 | 1 |
Keywordshopify inbox | 1 | Leader | 1.0 | 1 |
CollectionGetting Started | 1 | Leader | 1.0 | 1 |
Keywordchat | 2 1 | Climbing | 2.0 | 2 |
KeywordCustomer insights | 2 1 | Climbing | 2.0 | 2 |
KeywordChat assignment | 2 | Stable | 2.0 | 2 |
KeywordAgent avatar | 2 | Stable | 2.0 | 2 |
CategoryChat Store management > Support > Chat | 3 1 | Declining | 2.3 | 2 |
KeywordEmail chat | 3 | Stable | 3.0 | 3 |
KeywordGreetings | 3 | Stable | 2.3 | 2 |
Key Insights:
Monthly ranking trajectory for Shopify Inbox across its top 5 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.
| Category / Keyword | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Shopify Chat | #3 | #12 | #1 | #1 | #1 | #1 |
| Shopify Inbox | #1 | #1 | #1 | #1 | #1 | #1 |
| Customer Insights | — | #1 | #32 | #21 | #2 | #2 |
| Chat | #1 | #1 | #32 | #21 | #31 | #3 |
| Mobile-First-Party | — | — | — | — | — | — |
Key Insights:
Shopify Inbox appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Shopify Inbox holds rank #1 across 3 of those groups — shopify chat, shopify inbox, Getting Started. Over the past 30 days, Shopify Inbox climbed 1 position in chat — its strongest mover this month, while Chat saw the sharpest dip (1 position).
Shopify Inbox's 1-position climb in chat alongside gains in 1 additional group is the kind of multi-group lift that usually reflects feature investments translating across verticals rather than a single isolated win.
Across the top 5 groups plotted on this chart, Shopify Inbox declined in 2 and improved in 0 — net downward pressure that often shows up before broader category-level moves. Its sharpest decline is in Chat — slipping from #2 to #3 over the charted window.
Shopify Inbox holds rank #1 across 3 Shopify App Store groups — shopify chat, shopify inbox, Getting Started. The Rankings table above shows every group Shopify Inbox appears in, sorted by best position.
Shopify Inbox appears in 53 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.
Shopify Inbox has shown the strongest ranking momentum in chat, climbing 1 position over the past 30 days. Sort the Rankings table by Rank Change to see the full set of climbers.
Shopify Inbox has slipped the most in Chat, dropping 1 position over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
Shopify Inbox's rankings are crawled weekly. The current trajectory shows net upward movement across multiple Shopify groups — significant rank changes typically take 2–4 weeks to manifest.
Rankings and trends across every Shopify app, category, and keyword.