(Updated October 2026) Track every Shopify App Store group where Gorgias: AI, Helpdesk & Chat ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. Instantly resolve support inquiries and grow your business..
All categories, keywords, and collections where Gorgias: AI, Helpdesk & Chat ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.
| Category/Keyword | Position | Status | Avg Position | Best Position |
|---|---|---|---|---|
Collection | 1 | Leader | 1.0 | 1 |
Collectionthank-you-order-status-chat | 1 | Leader | 1.0 | 1 |
Keywordhelp desk | 2 1 | Declining | 1.3 | 1 |
KeywordVoice support | 2 | Stable | 2.0 | 2 |
Collectionapps-to-extend-hydrogen-build | 2 | Stable | 2.0 | 2 |
KeywordReal-time translation | 4 | Stable | 3.5 | 3 |
CategoryHelpdesk Store management > Support > Helpdesk | 5 1 | Declining | 4.3 | 4 |
KeywordAgent analytics | 5 2 | Climbing | 5.3 | 5 |
KeywordUnified inbox | 5 2 | Declining | 4.3 | 4 |
KeywordResponse templates | 5 1 | Declining | 4.3 | 4 |
Key Insights:
Monthly ranking trajectory for Gorgias: AI, Helpdesk & Chat across its top 4 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Help Desk | #1 | #1 | #1 | #1 | #1 | #21 |
| Voice Support | #2 | #31 | #21 | #2 | #2 | #2 |
| Thank-You-Order-Status-Chat | — | — | — | — | — | — |
| Apps-To-Extend-Hydrogen-Build | — | — | — | — | — | — |
Key Insights:
Gorgias: AI, Helpdesk & Chat appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Its strongest current position is #1 for thank-you-order-status-chat, followed by #1 for thank-you-order-status-chat. Over the past 30 days, Gorgias: AI, Helpdesk & Chat climbed 2 positions in Agent analytics — its strongest mover this month, while Unified inbox saw the sharpest dip (2 positions).
Gorgias: AI, Helpdesk & Chat's 2-position slide in Unified inbox alongside declines in 3 additional groups is broad enough that it usually reflects category-leader competitors gaining ground rather than Gorgias: AI, Helpdesk & Chat itself getting worse.
Across the top 4 groups plotted on this chart, Gorgias: AI, Helpdesk & Chat climbed in 1 and slipped in 0 over the charted period — net upward movement that usually translates into compounding visibility on the Shopify App Store. Its sharpest gain is in Help Desk — climbing from #13 to #2 over the charted window.
Gorgias: AI, Helpdesk & Chat's strongest position on the Shopify App Store is #1 in thank-you-order-status-chat, followed by #1 in thank-you-order-status-chat and #2 in help desk. The Rankings table above shows every group Gorgias: AI, Helpdesk & Chat appears in, sorted by best position.
Gorgias: AI, Helpdesk & Chat appears in 76 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.
Gorgias: AI, Helpdesk & Chat has shown the strongest ranking momentum in Agent analytics, climbing 2 positions over the past 30 days. Sort the Rankings table by Rank Change to see the full set of climbers.
Gorgias: AI, Helpdesk & Chat has slipped the most in Unified inbox, dropping 2 positions over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
Gorgias: AI, Helpdesk & Chat's rankings are crawled weekly. The current trajectory shows downward pressure across multiple Shopify groups — use the date range filter on the table to compare any two snapshots and the chart to see the long-term shape.
Rankings and trends across every Shopify app, category, and keyword.