Sb: Helpdesk, Live Chat & Faqs Shopify App – Rankings & Position History
(Updated October 2026) Track every Shopify App Store group where SB: Helpdesk, Live Chat & FAQs ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. All-in-one Helpdesk with Live Chat, AI FAQ Builder & Product Tabs for faster customer support..
Sb: Helpdesk, Live Chat & Faqs — Full Rankings Across Shopify App Store Groups
All categories, keywords, and collections where SB: Helpdesk, Live Chat & FAQs ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.
| Category/Keyword | Position | Status | Avg Position | Best Position |
|---|---|---|---|---|
CategorySupport Store management > Support | 5 1 | Declining | 6.0 | 4 |
Keywordknowledge base | 6 | Stable | 6.3 | 6 |
Keywordcustomer service | 10 6 | Declining | 8.0 | 5 |
Keywordhelp desk | 11 1 | Declining | 11.3 | 11 |
Keywordfacebook messenger | 17 3 | Declining | 16.0 | 15 |
Keywordproduct tabs | 21 1 | Declining | 21.5 | 21 |
KeywordUnified inbox | 22 3 | Declining | 23.0 | 21 |
KeywordEscalation | 23 5 | Declining | 23.8 | 22 |
KeywordAI summaries | 25 8 | Declining | 24.3 | 20 |
KeywordFAQ page | 25 7 | Declining | 23.3 | 21 |
Showing 1-10 out of 40
Key Insights:
- SB: Helpdesk, Live Chat & FAQs ranks #5 in Support — its strongest position among the 10 Shopify groups shown (40 groups in total).
- Over the past 30 days, 9 declined in rank — net downward pressure across the rendered groups.
Sb: Helpdesk, Live Chat & Faqs — Ranking Position Trend Across Top Groups
Monthly ranking trajectory for SB: Helpdesk, Live Chat & FAQs across its top 5 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Support | #7 | #43 | #51 | #83 | #124 | — |
| Knowledge Base | #6 | #6 | #6 | #51 | #72 | — |
| Customer Service | #5 | #41 | #106 | #82 | #113 | — |
| Help Desk | #10 | #10 | #111 | #101 | #10 | — |
| Facebook Messenger | #14 | #14 | #173 | #17 | #152 | — |
Key Insights:
- SB: Helpdesk, Live Chat & FAQs's strongest gain is in Customer Service — climbed from #24 to #11 over the charted period.
- Across the 5 plotted groups, SB: Helpdesk, Live Chat & FAQs improved its rank in 2 and declined in 2.
Sb: Helpdesk, Live Chat & Faqs — Where It Ranks Across the Shopify App Store
SB: Helpdesk, Live Chat & FAQs appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Its strongest current position is #5 for Support, followed by #6 for knowledge base. Over the past 30 days, SB: Helpdesk, Live Chat & FAQs slipped 8 positions in AI summaries — its sharpest single-group dip this month.
SB: Helpdesk, Live Chat & FAQs's 8-position slide in AI summaries alongside declines in 8 additional groups is broad enough that it usually reflects category-leader competitors gaining ground rather than SB: Helpdesk, Live Chat & FAQs itself getting worse.
Sb: Helpdesk, Live Chat & Faqs — Long-Term Ranking Trajectory Across Top Groups
Across the top 5 groups plotted, SB: Helpdesk, Live Chat & FAQs's rank changes balance out — gains and losses split evenly, suggesting a settled competitive position rather than active gain or loss. Its sharpest gain is in Customer Service — climbing from #24 to #11 over the charted window.
SB: Helpdesk, Live Chat & FAQs's 4-position slide in Support alongside declines in 1 additional group is the kind of multi-category drop that usually reflects competitors gaining ground rather than the app itself getting worse — worth comparing against the rising alternatives in the merchant's target category.
Top Categories Sb: Helpdesk, Live Chat & Faqs Ranks In on Shopify
- CategorySupport — Currently #5 in this category — slipped 1 position this month.
- Keywordknowledge base — Ranks #6 in this Shopify keyword.
- Keywordcustomer service — Currently #10 in this keyword — slipped 6 positions this month.
- Keywordhelp desk — Currently #11 in this keyword — slipped 1 position this month.
- Keywordfacebook messenger — Currently #17 in this keyword — slipped 3 positions this month.
Sb: Helpdesk, Live Chat & Faqs on Shopify — Rankings FAQs
1. Where does SB: Helpdesk, Live Chat & FAQs rank highest on Shopify?
SB: Helpdesk, Live Chat & FAQs's strongest position on the Shopify App Store is #5 in Support, followed by #6 in knowledge base and #10 in customer service. The Rankings table above shows every group SB: Helpdesk, Live Chat & FAQs appears in, sorted by best position.
2. Which Shopify categories does SB: Helpdesk, Live Chat & FAQs appear in?
SB: Helpdesk, Live Chat & FAQs appears in 40 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.
3. Has SB: Helpdesk, Live Chat & FAQs lost rank positions on Shopify recently?
SB: Helpdesk, Live Chat & FAQs has slipped the most in AI summaries, dropping 8 positions over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
4. How often do SB: Helpdesk, Live Chat & FAQs's Shopify rankings update?
SB: Helpdesk, Live Chat & FAQs's rankings are crawled weekly. The current trajectory shows downward pressure across multiple Shopify groups — use the date range filter on the table to compare any two snapshots and the chart to see the long-term shape.
