(Updated October 2026) Track Zipchat AI Chatbot & Live Chat's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. AI chatbot, AI Chat for Sales & Support, all channels Helpdesk.
Zipchat AI Chatbot & Live Chat's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
KeywordAuto-reply | 17.87%15.63 | Growing |
KeywordSpam detection | 17.71%13.24 | Growing |
KeywordRule-based triggers | 17.29%12.89 | Growing |
KeywordResponse templates | 17.27%12.88 | Growing |
KeywordAI responses | 17.24%12.84 | Growing |
KeywordFeedback surveys | 17.23%11.21 | Growing |
KeywordEscalation | 17.13%11.13 | Growing |
KeywordSelf-service | 13.13%12.38 | Growing |
KeywordUnified inbox | 12.27%7.88 | Growing |
Keywordcustomer service | 11.38%9.45 | Growing |
Key Insights:
Monthly market share trajectory for Zipchat AI Chatbot & Live Chat across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Auto-Reply | — | 2.23% | 17.75%15.52 | 19.06%1.31 | 46.14%27.08 | 45.44%0.7 |
| Escalation | — | 5.98% | 17.01%11.03 | 16.21%0.8 | 44.23%28.02 | 43.59%0.64 |
| Rule-Based Triggers | — | 4.39% | 17.16%12.77 | 17.38%0.22 | 42.72%25.34 | 42.09%0.63 |
| Ai Responses | — | 4.38% | 17.11%12.73 | 17.32%0.21 | 42.28%24.96 | 41.75%0.53 |
| Response Templates | — | 4.38% | 17.14%12.76 | 17.32%0.18 | 41.79%24.47 | 41.09%0.7 |
Key Insights:
Zipchat AI Chatbot & Live Chat captures the largest share of installs in Auto-reply — 17.9% of the group's tracked install base, followed by 17.7% in Spam detection and 17.3% in Rule-based triggers. Sort the table by Share to see the full ordered list.
Zipchat AI Chatbot & Live Chat is gaining share in more groups than it's losing. Auto-reply is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
Zipchat AI Chatbot & Live Chat appears in 51 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
Share figures are recomputed weekly from the latest review data. Zipchat AI Chatbot & Live Chat's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
Rankings and trends across every Shopify app, category, and keyword.