Video Calls Shopify Apps – Market Share Breakdown
(Updated October 2026) See which video calls Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Video Calls Shopify Apps — Full Market Share Table
All tracked video calls Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Preorder Now Presale Timesact | 69.79% | 2.60 | Climbing |
| 2 |  Tidio: AI Chatbot & Live Chat | 24.89% | 1.24 | Declining |
| 3 |  Bat Preorders | Preorder Now | 3.31% | 2.80 | Climbing |
| 4 |  Etsy Integration ‑ DPL | 1.79% | 1.38 | Declining |
| 5 |  Re:amaze AI Helpdesk & Chat | 0.12% | 0.10 | Climbing |
| 6 |  BetterDocs FAQ Knowledge Base | 0.07% | 0.35 | Declining |
| 7 |  Xero, QuickBooks or MYOB Sync | 0.03% | 0.02 | Climbing |
| 8 |  LiveChat: AI live chat by Text | 0.01% | 0.00 | Climbing |
| 9 |  REVE Chat AI Agent & Live Chat | 0.00% | 0.00 | Climbing |
| 10 |  Kaily AI Shopping Assistant | 0.00% | 0.00 | Declining |
Showing 1-10 out of 23
Key Insights:
- Preorder Now Presale Timesact holds 69.8% share of video calls app installs — 44.9pp ahead of Tidio: AI Chatbot & Live Chat (24.9%).
- Top 3 apps (Preorder Now Presale Timesact, Tidio: AI Chatbot & Live Chat, Bat Preorders | Preorder Now) account for 98.0% of all video calls install share — a concentrated market.
- Bat Preorders | Preorder Now is gaining share fastest this month (+2.80pp) — the largest single gainer among the top video calls apps by share.
- Etsy Integration ‑ DPL is losing share fastest (-1.38pp) — could indicate a churning user base or a stronger challenger gaining ground.
Video Calls Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 video calls Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Preorder Now Presale Timesact | 56.5% | 61.7%5.26 | 62.6%0.9 | 65.1%2.46 | 68.9%3.79 | 69.8%0.92 |
| Tidio: AI Chatbot & Live Chat | 28.5% | 30.1%1.57 | 28.1%1.99 | 26.4%1.68 | 24.2%2.2 | 24.9%0.69 |
| Bat Preorders | Preorder Now | 13.0% | 0.3%12.73 | 0.4%0.11 | 2.0%1.6 | 3.6%1.63 | 3.3%0.3 |
| Etsy Integration ‑ DPL | 1.4% | 7.4%5.92 | 7.8%0.48 | 6.1%1.78 | 1.9%4.13 | 1.8%0.15 |
| Re:amaze AI Helpdesk & Chat | 0.0% | 0.0%0.02 | 0.0%0.02 | 0.0%0.02 | 0.0%0.02 | 0.1%0.11 |
Key Insights:
- Preorder Now Presale Timesact's share expanded from 56.5% → 69.8% over the charted period.
- Of the top 5 tracked video calls apps, 3 grew share and 2 lost share — leader is widening the gap.
Top Video Calls Shopify Apps by Country
Per-country market share rankings for video calls Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | |  | |
| 4 | | | |  | |
| 5 | | | | | |
Key Insights:
- Preorder Now Presale Timesact leads video calls apps in 2 of 4 tracked markets (United States, United Kingdom).
- Preorder Now Presale Timesact leads worldwide, but 2 of 4 tracked markets crown a different leader — Bat Preorders | Preorder Now in India, Tidio: AI Chatbot & Live Chat in China.
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Top 5 Apps in Video Calls
- Preorder Now Presale Timesact — Leads video calls apps with 69.8% install share, rated 5.0★ — gaining share this month.
- Tidio: AI Chatbot & Live Chat — Holds 24.9% of video calls app install share, rated 4.8★ — losing share this month.
- MyShop ‑ Whats APP Chat Button — Holds 0 of video calls app install share, rated 4.1★.
- Video Call App | VideoWeGo — Holds 0 of video calls app install share, rated 5.0★.
- Bat Preorders | Preorder Now — Holds 3.3% of video calls app install share, rated 4.9★ — gaining share this month.
Video Calls Shopify Apps — Frequently Asked Questions
1. Which video calls app has the highest market share on Shopify?
Preorder Now Presale Timesact dominates the video calls category on Shopify with 69.8% of installs — 44.9pp ahead of Tidio: AI Chatbot & Live Chat. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for video calls Shopify apps?
For video calls (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which video calls apps are gaining market share on Shopify?
Bat Preorders | Preorder Now is gaining video calls app market share fastest this month, up +2.80pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which video calls apps are losing market share on Shopify?
Etsy Integration ‑ DPL has lost the most market share this month among video calls apps (-1.38pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most video calls Shopify app installs?
United States drives the largest share of video calls app installs at 37.3%, followed by Australia at 12.0% and United Kingdom at 10.4%. Use the country picker on the third card to compare market leaders by country.
6. How many video calls apps does ShopDigest track on Shopify?
ShopDigest tracks 96 video calls apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
