Shopify Inbox Shopify Apps – Market Share Breakdown
(Updated September 2026) See which shopify inbox Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Shopify Inbox Shopify Apps — Full Market Share Table
All tracked shopify inbox Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Shopify Flow | 59.27% | 6.05 | Climbing |
| 2 |  Shopify Inbox | 34.77% | 4.97 | Declining |
| 3 |  Chizy: AI Chatbot & Live Chat | 3.18% | 0.86 | Declining |
| 4 |  CWILL:AI Chatbot &Live Chat | 1.43% | 0.26 | Declining |
| 5 |  Shopify Forms | 0.69% | 0.11 | Climbing |
| 6 |  Shopify Subscriptions | 0.31% | 0.07 | Climbing |
| 7 |  Shopify Collective: Supplier | 0.08% | 0.02 | Declining |
| 8 |  Shopify Translate & Adapt | 0.06% | 0.03 | Declining |
| 9 |  Shopify Collective | 0.05% | 0.01 | Declining |
| 10 |  Shopify Collabs | 0.04% | 0.04 | Declining |
Showing 1-10 out of 24
Key Insights:
- Shopify Flow holds 59.3% share of shopify inbox app installs — 24.5pp ahead of Shopify Inbox (34.8%).
- Top 3 apps (Shopify Flow, Shopify Inbox, Chizy: AI Chatbot & Live Chat) account for 97.2% of all shopify inbox install share — a competitive market.
- Shopify Flow is gaining share fastest this month (+6.05pp) — the largest single gainer among the top shopify inbox apps by share.
- Shopify Inbox is losing share fastest (-4.97pp) — could indicate a churning user base or a stronger challenger gaining ground.
Shopify Inbox Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 shopify inbox Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Shopify Flow | 51.4%0.07 | 59.0%7.67 | 53.3%5.72 | 59.5%6.16 | 54.4%5.1 | 62.7%8.34 |
| Shopify Inbox | 42.5%1.03 | 34.2%8.31 | 39.6%5.42 | 34.6%5.01 | 39.4%4.84 | 31.1%8.34 |
| Shopify Forms | 0.6%0.03 | 1.4%0.84 | 0.6%0.85 | 0.7%0.12 | 2.1%1.44 | 3.1%0.98 |
| CWILL:AI Chatbot &Live Chat | 1.2%0.2 | 1.3%0.11 | 1.7%0.4 | 1.4%0.32 | 2.4%0.99 | 1.9%0.54 |
| Shopify Subscriptions | 0.4%0.03 | 0.5%0.09 | 0.2%0.22 | 0.3%0.07 | 0.5%0.23 | 0.5%0.07 |
Key Insights:
- Shopify Flow's share expanded from 51.1% → 62.7% over the charted period.
- Of the top 5 tracked shopify inbox apps, 4 grew share and 1 lost share — leader is widening the gap.
Top Shopify Inbox Shopify Apps by Country
Per-country market share rankings for shopify inbox Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | |||||
| 2 | |||||
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | |  | |
Key Insights:
- Shopify Flow leads shopify inbox apps in 3 of 4 tracked markets (United States, India, United Kingdom).
- Shopify Flow leads worldwide, but China bucks the trend — Shopify Inbox leads there.
⚠️ Data issue or feedback?
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Top 5 Apps in Shopify Inbox
- Shopify Inbox — Leads shopify inbox apps with 31.1% install share, rated 4.6★ — losing share this month.
- CWILL:AI Chatbot &Live Chat — Holds 1.9% of shopify inbox app install share, rated 4.8★ — losing share this month.
- Shopify Forms — Holds 3.1% of shopify inbox app install share, rated 4.5★ — gaining share this month.
- Shopify Flow — Holds 62.7% of shopify inbox app install share, rated 4.7★ — gaining share this month.
- ChatPilot‑ AI live chat Upsell — Holds 0.1% of shopify inbox app install share, rated 5.0★ — losing share this month.
Shopify Inbox Shopify Apps — Frequently Asked Questions
1. Which shopify inbox app has the highest market share on Shopify?
Shopify Flow currently holds the highest market share for shopify inbox apps at 59.3%, but the category is competitive — Shopify Inbox is close behind at 34.8%. The right choice depends on your specific store needs.
2. How is market share calculated for shopify inbox Shopify apps?
For shopify inbox (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which shopify inbox apps are gaining market share on Shopify?
Shopify Flow is gaining shopify inbox app market share fastest this month, up +6.05pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which shopify inbox apps are losing market share on Shopify?
Shopify Inbox has lost the most market share this month among shopify inbox apps (-4.97pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most shopify inbox Shopify app installs?
United States drives the largest share of shopify inbox app installs at 38.5%, followed by United Kingdom at 7.3% and Canada at 5.2%. Use the country picker on the third card to compare market leaders by country.
6. How many shopify inbox apps does ShopDigest track on Shopify?
ShopDigest tracks 96 shopify inbox apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
7. Why does the highest-share shopify inbox app differ from the #1 ranked app?
Rank reflects an app's current position in the Shopify App Store under shopify inbox (driven by Shopify's own algorithm), while market share on ShopDigest is estimated from review counts and other factors as a proxy for active installs. The two metrics move on independent dynamics, so the highest-share app and the #1-ranked app are not always the same — and a divergence between them is worth noting rather than assuming one will pull the other along. For shopify inbox, Shopify Flow leads on share; see the rankings tab for who currently holds #1 position.
