Klaviyo: Email Marketing & SMS Shopify App

by Klaviyo

Smart automated marketing for retail, ecommerce, and wellness companies A combined platform for email, SMS, and more customer interactions.

4.7

(2,659)

Free
$15/month
$20/month
XY
5

HeroHim, Finland

9/16/2026

Super easy to use. High quality! Fits well also to small companies. I recommend Klaviyo.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Pros and Cons

Pros and Cons of Klaviyo: Email Marketing & SMS

Pros

Ease of Use: The app is frequently praised for its intuitive interface and straightforward setup.

Powerful Features: Users highlight the app’s advanced capabilities, especially for segmentation and automation.

Customer Support: Many reviews commend the responsive and helpful customer service.

Integration with Shopify: Seamless compatibility with Shopify is a recurring positive theme.

Cons

High Pricing: The cost is cited as a barrier, especially for small businesses.

Account Suspension Issues: Some users experienced abrupt account closures with unclear reasons.


Screenshots


About the App

A combined platform for email, SMS, and more customer interactions.

  • Data Unification: Merge data from Shopify, such as web activity, tags, catalog, and coupons, along with data from other platforms.
  • Behavior-Based User Segmentation: Dividing users based on past and current activities for improved targeting.
  • Automated coupon tracking: Create coupon codes for automated processes and campaigns to simplify tracking.
  • Ecommerce Templates: Ready-made templates such as Welcome, Back in Stock, Browse Abandon, and Price Drop.
  • Real-time revenue analytics: See revenue data instantly for each automation, campaign, segment, and channel.

Keywords

email marketing automation Shopify apps
SMS marketing Shopify apps
personalized email campaigns Shopify apps
abandoned cart recovery Shopify apps
back in stock alerts Shopify apps
price drop notifications Shopify apps
WhatsApp marketing Shopify apps
collect customer reviews Shopify apps
omnichannel marketing Shopify apps
real-time revenue data Shopify apps
AI-powered segments Shopify apps
marketing automation Shopify apps
email and SMS Shopify apps
Shopify reviews collection Shopify apps
automated welcome emails Shopify apps

Key Features

  • Merge data from multiple platforms for unified customer insights.
  • Segment users based on real-time and historical behavior for precise targeting.
  • Automate coupon creation and tracking for streamlined campaigns.

Pricing

Klaviyo: Email Marketing & SMS Pricing Plans

Free

$0/month

  • Sync Shopify data–tags, catalog, coupons

  • Templates for Email/SMS

  • Forms & push notifications

  • Segmentation & personalization

  • A/B testing

SMS

$15/month

  • Multi-channel segmentation and flows

  • Smart opt-in & multi-channel list growth

  • SMS AI for campaign creation

  • Automated two-way conversations

  • Transactional SMS

Email

$20/month

  • Multi-channel segmentation and flows

  • Personalized product recommendations

  • Reputation repair AI for deliverability

  • Email AI for campaign creation

  • Send time optimization

Not sure which plan to pick? Discuss Free or SMS plans with us, learn about custom pricing, or get a demo.

Here's an overview of Klaviyo: Email Marketing & SMS costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Klaviyo: Email Marketing & SMS: (Free). The paid plan(s) offered by Klaviyo: Email Marketing & SMS: (SMS, Email).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Sync Shopify data–tags, catalog, coupons, Templates for Email/SMS, Forms & push notifications, Segmentation & personalization, A/B testing, +more.

SMS: The SMS plan costs $15 and has no free trial period. The plan offers a host of features, including Multi-channel segmentation and flows, Smart opt-in & multi-channel list growth, SMS AI for campaign creation, Automated two-way conversations, Transactional SMS, Branded SMS links, Multi-channel A/B testing, Customizable multi-channel attribution.

Email: The Email plan costs $20 and has no free trial period. The plan offers a host of features, including Multi-channel segmentation and flows, Personalized product recommendations, Reputation repair AI for deliverability, Email AI for campaign creation, Send time optimization, Predictive analytics, Multi-channel A/B testing, 160+ campaign templates.

Klaviyo: Email Marketing & SMS Price Summary
Pricing summaryFree to install
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$15, $20
Free trial availableNo

For further information regarding Klaviyo: Email Marketing & SMS app pricing plans, see the official website.

Klaviyo: Email Marketing & SMS Shopify App Discounts

If you are looking for discounts on Klaviyo: Email Marketing & SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Klaviyo to secure better deals on the Klaviyo: Email Marketing & SMS app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Klaviyo: Email Marketing & SMS

“Super easy to use. High quality! Fits well also to small companies. I recommend Klaviyo.”

HeroHim
Finland

“Best CRM for integrating with Shopify. Love how products import into email campaigns. ”

DecoratorCrafts
United States

“Beste App für E-Mail Marketing und Automatisierungen für Shopify”

SEELENSCHWARZ
Austria

Trusted By

Trusted by the best Shopify stores

HeroHim

Finland

DecoratorCrafts

United States

SEELENSCHWARZ

Austria

Original Penguin US

United States

LifeWeb Mycology

United States

Yaitte

United Kingdom

Líder em Calçados

Brazil

MILA Naturals Inc

United States


Smart automated marketing for retail, ecommerce, and wellness companies

Connect all your Shopify information together.

Understand each customer that visits - what catches their interest, what makes them leave, and what leads them to purchase. No more assumptions.

Highly detailed categorization

Send emails and SMS to customers based on their recent shopping habits, favored products, and predicted future purchases.

Sending messages to oneself

Numerous ready-made and easy-to-customize automations for welcoming emails, price decrease notifications, browsing abandonment processes, shopping cart reminders, and more.


Comparison

Top Klaviyo: Email Marketing & SMS Alternatives Detailed Comparison

The table below highlights the crucial differences between Klaviyo: Email Marketing & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Shopify MessagingShopify MessagingView on Shopify
General Information
Ratings
4.7(3,027 reviews)
4.8(4,254 reviews)
Developed byKlaviyoShopify
Launch Date9/20/20124/14/2020
PricingFree, $15/month, $20/monthFree
ObjectiveA combined platform for email, SMS, and more customer interactions.Email marketing tailored for business
CategoriesEmail marketing, SMS marketingEmail marketing, SMS marketing
Key Features & Highlights
PurposeSmart automated marketing for retail, ecommerce, and wellness companiesConnect and maintain long-term relationships with customers using Shopify's commerce-focused email.
Features List
  1. Merge data from multiple platforms for unified customer insights.
  2. Segment users based on real-time and historical behavior for precise targeting.
  3. Automate coupon creation and tracking for streamlined campaigns.
  1. Send branded emails to segmented customer groups directly from your store.
  2. Use customizable templates for products, sales, holidays, and events.
  3. AI generates optimized subject lines, email copy, and send times.
Highlights
  1. Based in United States
  1. Based in Japan
User Reviews and Ratings
Recommended %90.1%0.0%
Pros
  1. The app is frequently praised for its intuitive interface and straightforward setup.
  2. Users highlight the app’s advanced capabilities, especially for segmentation and automation.
  3. Many reviews commend the responsive and helpful customer service.
  4. Seamless compatibility with Shopify is a recurring positive theme.
  5. Users report significant revenue growth and improved engagement from campaigns.
  6. The availability of a free tier is appreciated by new users.
  7. The app provides comprehensive data tracking and reporting tools.
  8. Pre-built flows and automation features save time and enhance efficiency.
  9. The clean layout and intuitive navigation are frequently mentioned.
  10. Onboarding materials, webinars, and tutorials are valued for easing the learning curve.
  1. The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users.
  2. Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding.
  3. Seamless integration with Shopify stores simplifies email marketing and performance tracking.
  4. Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options.
  5. The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers.
  6. The app is often recommended for beginners due to its straightforward setup and minimal learning curve.
  7. Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales.
  8. The inclusion of free monthly emails is a significant advantage for startups and small businesses.
Cons
  1. The cost is cited as a barrier, especially for small businesses.
  2. Some users experienced abrupt account closures with unclear reasons.
  3. Canceling subscriptions is described as cumbersome and unresponsive.
  4. Occasional technical issues, such as integration errors or feature malfunctions, are noted.
  5. The overlapping theme of Customer Support was retained under Pros as the majority of reviews praised it, despite a few negative mentions. Slow Customer Support was removed from Cons to avoid redundancy.
  1. Many users express a desire for more diverse and advanced template options.
  2. Some reviewers report frustration with undisclosed sending limits that disrupt campaigns.
  3. A recurring complaint involves emails not being delivered promptly or ending up in spam folders.
  4. Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences.
  5. Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users.
  6. Several users report unresponsive or ineffective support when facing issues.
Pricing and Plans
Total Pricing Plans31
Free PlanAvailableAvailable
Free TrialNoNo
Technical Information
Rating
4.7
4.8
Total Reviews2,6592,438
Launch Date9/20/20124/14/2020
SD Points6842181

More Details About Klaviyo: Email Marketing & SMS

Product Description

Klaviyo is a trusted platform, with over 110,000 customers, that simplifies effective marketing across multiple channels like email, SMS, and mobile push. It centralizes user data, offers automation, and provides templates to customize marketing campaigns, eliminating the need to start from scratch.

AI Summary

Klaviyo is a robust email marketing and automation app designed for e-commerce, offering seamless integration with Shopify. Its key features include advanced segmentation, customizable email templates, automated workflows (such as abandoned cart and welcome series), and detailed analytics to track campaign performance. The app is praised for its intuitive interface, powerful automation tools, and ability to drive significant revenue through targeted campaigns. Strengths include strong customer support, extensive educational resources, and high deliverability rates. However, some limitations include inconsistent customer service responsiveness, occasional technical issues with integrations or coupon functionality, and pricing concerns, particularly for businesses with large contact lists. A few users report challenges with account cancellations or sudden account suspensions. Despite these drawbacks, Klaviyo is widely regarded as a top-tier solution for Shopify stores seeking to optimize email and SMS marketing efforts.

Support

For any questions, concerns, or assistance with Klaviyo: Email Marketing & SMS, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Klaviyo: Email Marketing & SMS offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the Klaviyo: Email Marketing & SMS app are available in various languages on the Shopify app store, including French, Spanish, German, Portuguese (Brazil), Korean, Italian, Polish, Swedish, and Dutch.

Klaviyo: Email Marketing & SMS Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English, French, Spanish, German, Portuguese (Brazil), Korean, Italian, Polish, Swedish, and Dutch
Integration

The list of top Shopify apps or features or software tools that Klaviyo: Email Marketing & SMS seamlessly integrates are given below:

Checkout
Customer accounts
Shopify Flow
Aftership
Gorgias
Meta Advertising
Recharge
TikTok Advertising
Typeform
Developer

Name: Klaviyo

Website: /partners/klaviyo

Address: 125 Summer St, Floor 7, Boston, MA, 02111

Looking to install Klaviyo: Email Marketing & SMS app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Klaviyo: Email Marketing & SMS Q&A

How does this app help improve marketing campaigns?

It uses AI-driven segmentation, real-time analytics, and automated workflows to send personalized emails and SMS based on customer behavior, boosting engagement and sales.

Can I track revenue from different campaigns?

Yes, it provides real-time revenue data per automation, campaign, segment, and channel, helping you measure ROI and optimize marketing efforts effectively.

Does it support SMS and email marketing?

Absolutely, it offers omnichannel templates, automated workflows, and AI-powered tools for personalized email, SMS, and WhatsApp campaigns in one platform.

Is customer segmentation customizable?

Yes, it segments users based on browsing history, purchases, and preferences, allowing hyper-targeted messaging to improve conversion rates.

Are there pre-built templates available?

Yes, it includes ready-made templates for welcome emails, cart recovery, price drop alerts, and more, saving time while maintaining brand consistency.

Can I automate discount code distribution?

Yes, it automates coupon tracking and delivery, integrating with Shopify to trigger discounts based on customer actions like cart abandonment.

Does it integrate with other eCommerce tools?

Yes, it syncs data from 350+ platforms, including Shopify, unifying customer insights for seamless cross-channel marketing.

Is there a free plan available?

Yes, the free plan includes basic segmentation, templates, and A/B testing, while paid plans unlock advanced automation and AI tools.

How does it handle abandoned carts?

It sends automated, personalized reminders via email or SMS with incentives like discounts, helping recover lost sales efficiently.

Can I test different campaign versions?

Yes, it supports A/B testing for emails and SMS, allowing you to compare performance and refine strategies for better results.


Customer Reviews

5.0
2659 total reviews
5
2298
4
73
3
30
2
32
1
226

Klaviyo: Email Marketing & SMS has an overall rating of 4.6 stars from a total of 2659 reviews on the Shopify app store. Of these, 2371 (89.2%) are positive, 30 (1.1%) are neutral, and 258 (9.7%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

HeroHimfrom Finland
September 16, 2026

Super easy to use. High quality! Fits well also to small companies. I recommend Klaviyo.

DecoratorCraftsfrom United States
September 16, 2026

Best CRM for integrating with Shopify. Love how products import into email campaigns.

SEELENSCHWARZfrom Austria
September 14, 2026

Beste App für E-Mail Marketing und Automatisierungen für Shopify

Original Penguin USfrom United States
September 14, 2026

The best email marketing platform for eCommerce hands down, there is no one that can brin you revenue like Klaviyo Email Marketing & SMS

LifeWeb Mycologyfrom United States
September 12, 2026

This app is a game changer. Thank you for helping streamline!!


Video Demo and Screenshots

Product Video

Klaviyo: Email Marketing & SMS Demo

Product Screenshots

Klaviyo: Email Marketing & SMS screenshot 1
Klaviyo: Email Marketing & SMS screenshot 2

Installation Steps

How to install Klaviyo: Email Marketing & SMS on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Klaviyo: Email Marketing & SMS FAQ's

How do I install the Klaviyo: Email Marketing & SMS Shopify app?

To install Klaviyo: Email Marketing & SMS app on your Shopify store, click on the Klaviyo: Email Marketing & SMS installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Klaviyo: Email Marketing & SMS on your Shopify store, then contact us now.

What are the key features of Klaviyo: Email Marketing & SMS?

The key features offered by Klaviyo: Email Marketing & SMS to Shopify store owners are:

  • ✅Unify and activate real-time data from Shopify and 350+ apps across the journey
  • ✅Use Composer to build launch-ready, on-brand marketing campaigns across channels
  • ✅Create AI-powered segments and flow triggers using historical and real-time data
  • ✅Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups
  • ✅Turn service moments into shopping moments with Customer Hub and Customer Agent
Does Klaviyo: Email Marketing & SMS integrate with other Shopify apps or tools?

Yes, Klaviyo: Email Marketing & SMS seamlessly integrates with other Shopify apps or tools, such as Merge data from Shopify, such as web activity, tags, catalog, and coupons, along with data from other platforms., Dividing users based on past and current activities for improved targeting., Create coupon codes for automated processes and campaigns to simplify tracking..

Is there a free trial available for Klaviyo: Email Marketing & SMS?

No, Klaviyo: Email Marketing & SMS does not offer any free trial.

What are the pricing plans for Klaviyo: Email Marketing & SMS?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $15/month, $20/month and have no free trial period.

How does billing work for Klaviyo: Email Marketing & SMS?

Klaviyo: Email Marketing & SMS uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Klaviyo: Email Marketing & SMS allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Klaviyo: Email Marketing & SMS offer customer support? How can I get assistance?

Yes, Klaviyo: Email Marketing & SMS offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Klaviyo: Email Marketing & SMS offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Klaviyo: Email Marketing & SMS compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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