Top 96 AI assistance Shopify Apps in September 2026

Check out all AI assistance apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes.These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these AI assistance apps can take your Shopify store to the next level!We meticulously handpicked these top AI assistance apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here.Check out all AI assistance apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!

Charts
eBay Integration ‑ DPL
#1 Highly Recommended

eBay Integration ‑ DPL

Sync products, Inventory and Orders to eBay with 24/7 support

Free Trial: 7 days

Pros

The app functions smoothly and meets user expectations for syncing inventory and orders.

Support team is frequently praised for quick, knowledgeable, and patient assistance.

Users highlight the intuitive setup and straightforward navigation.

Cons

Some users report problems with order syncing or inventory updates.

XY
5

SaneShoppe, United Kingdom

9/8/2026

5 stars, Hem was super usefull and walked me through it step by step. Gratefull for the help! Helped me successfully with the ebay integration. Thanks SaneShoppe.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

918

SD Points

6.84%

Market Share

Summary

Launch Date

10 Jan 2023

Ratings

4.9

(1,224)

ShopDigest's View

About the App

eBay Integration ‑ DPL, a AI assistance Shopify app, has achieved 1228 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Easily import and export products on eBay. Maintain synced inventory and orders across all platforms." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. eBay Integration ‑ DPL offers a host of key features, including:

  • Shopify-eBay Integration:Move your Shopify stock to eBay and bring eBay listings into Shopify.
  • eBay Bulk Listing:Upload multiple products at once to eBay.
  • Shopify-eBay Integration:Live syncing of inventory, products, and orders between Shopify and eBay.
  • Inventory Management:Avoid selling more than you have and prevent stock differences by using shared SKUs.
  • Customer Assistance:Customer Support is available all day, every day for a smooth experience, quickly fixing problems.
Pricing Details

eBay Integration ‑ DPL offers 0 free plans and 4 paid plans.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Silver Plan

$19.99/month

  • Up to 2500 products sync

  • Sync 100 eBay orders/month

  • 24/7 Live support, Email in weekends

Gold Plan

$29.99/month

  • Up to 5,000 products sync

  • Sync 4,000 eBay orders/month

  • Multi-Location Inventory Sync

  • AI Listing Assistant

  • 24/7 Live support, Email in weekends

Platinum Plan

$69.99/month

  • Up to 10,000 products sync

  • Sync 7,000 eBay orders/month

  • Multi-Location Inventory Sync

  • AI Listing Assistant

  • Sync manual eBay Inventory Changes

  • 24/7 Live support, Email in weekends

Enterprise S Plan

$199.99/month

  • Sync up to 20,000 products

  • Process up to 10,000 orders per month

  • Dedicated Named Account Manager

  • Sync manual eBay Inventory Changes

  • Priority Sync Support

  • 24/7 live chat, 1:1 calls & email

Pros and Cons

Delve into ShopDigest's expert insights on eBay Integration ‑ DPL - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

The app functions smoothly and meets user expectations for syncing inventory and orders.

Support team is frequently praised for quick, knowledgeable, and patient assistance.

Users highlight the intuitive setup and straightforward navigation.

Seamless syncing between Shopify and eBay is consistently noted.

Problems are addressed promptly, often with immediate solutions.

Support staff like Ronex, Hem, and Nirmal are singled out for guiding new users.

Users appreciate the app’s value compared to alternatives.

Profiles and bulk editing features simplify managing listings.

Cons

Some users report problems with order syncing or inventory updates.

A few users found policy configuration confusing or unintuitive.

Certain functionalities (e.g., VAT sync) are still in development.

Altera ‑ Export and Import
#2 Highly Recommended

Altera ‑ Export and Import

Import & export data with Excel or CSV. Matrixify compatible

Pricing Plans: Free, Free, $15/month

Key Features

Import and export your Matrixify Excel or CSV files as-is, zero changes

Translations, New Collection Sources, Metafield & Metaobject definitions

Automate imports and exports by Google Sheets, Google Drive, SFTP, WebDAV & FTP

Clone Shopify stores or migrate from WooCommerce, Etsy & more

Works with AI agents like ChatGPT & Claude Cowork with an MCP server or CLI

XY
5

UPVC Spares4Repairs, United Kingdom

9/14/2026

The support for Altera is excellent. I have contacted support via the live chat feature a couple of times and have received a prompt response / resolution within minutes each time.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

539

SD Points

8.12%

Market Share

Summary

Launch Date

21 Feb 2025

Developer

Altera

Ratings

5.0

(245)

ShopDigest's View

About the App

Altera ‑ Export and Import, a AI assistance Shopify app, has achieved 217 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "A modern bulk export & import tool for all store data, compatible with Matrixify files." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. Altera ‑ Export and Import offers a host of key features, including:

  • Import and export your Matrixify Excel or CSV files as-is, zero changes
  • Translations, New Collection Sources, Metafield & Metaobject definitions
  • Automate imports and exports by Google Sheets, Google Drive, SFTP, WebDAV & FTP
  • Clone Shopify stores or migrate from WooCommerce, Etsy & more
  • Works with AI agents like ChatGPT & Claude Cowork with an MCP server or CLI
Pricing Details

Altera ‑ Export and Import offers 2 free plans and 1 paid plan.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Community

$0/month

  • Import and export your data spreadsheets

  • 100 rows per file

  • Run 1 job at a time

  • Unlimited manual imports and exports

  • Standard data transformations

  • Parallel threads to speed up jobs

  • MCP access to reference materials

Developer

$0/month

  • Free for non-paying Shopify plans

  • Unlimited rows per file

  • Run 2 jobs at the same time

  • Command-line tool (CLI)

  • Parallel threads to speed up jobs

  • Full access to MCP server

Pro

$15/month

  • Scheduled jobs

  • Unlimited rows per file

  • Run 4 jobs at the same time

  • Command-line tool (CLI)

  • Custom data transformations

  • Parallel threads to speed up jobs

  • Full access to MCP server

Pros and Cons

Delve into ShopDigest's expert insights on Altera ‑ Export and Import - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

The app provides straightforward and effective tools for exporting large volumes of data.

Timely and helpful responses from the support team.

Cons

Explore Shopify app Analytics and Insights

Explore usage trends, country-wise patterns, and performance metrics like never before.

eBay Integration ‑ DPL

eBay Integration ‑ DPL

Easily import and export products on eBay. Maintain synced inventory and orders across all platforms.

4.9
(1.8K)
$19.99/mo onwards
Altera ‑ Export and Import

Altera ‑ Export and Import

A modern bulk export & import tool for all store data, compatible with Matrixify files.

5
(368)
$15/mo onwards
MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

Understand your customer's shopping experience and enhance it by using recordings, heatmaps, and replays.

4.9
(869)
$9.9/mo onwards
MIDA Replay, Heatmap & Insight
#3 Highly Recommended

MIDA Replay, Heatmap & Insight

Recording & Replay Sessions. See your customers' activities!

Free Trial: 7 days

Pros

Responsive, helpful, and praised for prompt issue resolution.

Intuitive design and easy navigation for seamless user experience.

Provides clear insights into customer behavior and website interactions.

Cons

Inability to watch replays on mobile devices.

XY
5

TE&RO, United States

9/22/2026

This great app, very helpful in many ways. We have been using it for some time now and so far it has been great expirience. Looking forward to many more benefits it will provide!

owl

Store Owner's Tip

Save more — we help you find hidden deals.

344

SD Points

44.87%

Market Share

Summary

Launch Date

27 Jul 2022

Developer

MIDA

Ratings

4.9

(579)

ShopDigest's View

About the App

MIDA Replay, Heatmap & Insight, a AI assistance Shopify app, has achieved 519 reviews and an average rating of 4.9 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "Understand your customer's shopping experience and enhance it by using recordings, heatmaps, and replays." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. MIDA Replay, Heatmap & Insight offers a host of key features, including:

  • Customer Visit Replay:Session Recording: replay customer visits on your web shop.
  • User Engagement Analysis:Heatmaps: observe what interests people the most (and the least)
  • Customer Analytics:Analytics: monitor and record customer activity data like purchases, items added to cart, and more.
  • Recording Filters:Sort recordings based on events such as: cart/checkout abandonment, successful purchases.
  • Visitor Sessions:Visitor sessions: View complete sessions of each visitor/customer.
Pricing Details

MIDA Replay, Heatmap & Insight offers 1 free plan and 3 paid plans.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free Plan

$0/month

  • 250 sessions/month

  • Live Session Replays

  • Unlimited Heatmaps

  • Abandoned Cart Recordings

  • Full-Funnel Analytic

  • AI-Powered Summaries

  • 30 Days Storage

Basic Plan

$9.9/month

  • 5,000 sessions/month

  • Unlimited Heatmaps

  • AI Error Insights

  • AI Search Insights

  • Email Reports

  • Advanced Filters

  • AI Assistant (+$5)

  • Lifetime Analytics Data

Growth Plan

$24.9/month

  • 15,000 sessions/month

  • Unlimited Dynamic Heatmaps

  • Revenue Click Tracking

  • Conversion Heatmaps

  • AI Heatmap Insights

  • AI Assistant (+$10)

  • Lifetime Analytics Data

Enterprise Plan

$44.9/month

  • 40,000 sessions/month

  • Unlimited Dynamic Heatmaps

  • API Data Export

  • Bulk Heatmap Export

  • MCP Integration

  • AI Assistant (+$15)

  • Lifetime Analytics Data

Pros and Cons

Delve into ShopDigest's expert insights on MIDA Replay, Heatmap & Insight - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Responsive, helpful, and praised for prompt issue resolution.

Intuitive design and easy navigation for seamless user experience.

Provides clear insights into customer behavior and website interactions.

Offers useful functionalities for beginners or small businesses.

Quick installation and reliable operation with minimal lag.

Helps identify drop-off points and optimize conversion rates effectively.

Works across multiple stores and is GDPR-compliant.

High-quality replays for accurate customer journey analysis.

Team actively incorporates user feedback into improvements.

Notable improvements in bounce rates and checkout completions.

Cons

Inability to watch replays on mobile devices.

Some users find the subscription cost prohibitive.

Occasional lag or bugs reported on outdated hardware.

Excessive promotional emails unless manually opted out.

Propel Replay, Survey, Heatmap
Ranked #4

Propel Replay, Survey, Heatmap

See how shoppers behave! Identify mistakes with visitor replays!

Free Trial: 7 days

Pros

Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.

Offers a substantial number of free pageviews, making it accessible for small businesses.

Frequently praised for quick, knowledgeable, and friendly assistance.

Cons

Lacks multilingual options, restricting non-English users.

XY
5

Awen Nook, United Kingdom

9/21/2026

I find it particularly handy for checking the source of customers as sometimes they don't get tracked properly but this app shows it. As well as the customer behaviour of course and site usability. It lets you easily spot when something it's not working both on the site but also regarding marketing campaigns, as you easily spot 'bounces' and poor traffic.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

264

SD Points

31.91%

Market Share

Summary

Launch Date

17 Jun 2021

Ratings

4.9

(700)

ShopDigest's View

About the App

Propel Replay, Survey, Heatmap, a AI assistance Shopify app, has achieved 616 reviews and an average rating of 4.9 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Boost sales by observing your customers! Identify mistakes and problems hindering your sales." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. Propel Replay, Survey, Heatmap offers a host of key features, including:

  • Smart Playback:Smart algorithms ensure smooth playback without slowing down the site.
  • Advanced Search Filters:Refine your search by country, type of traffic, etc., to find the replays that matter to you.
  • Error Filtering:Sort through replays by identifying errors to find broken links and other issues.
  • IP Tracking:Gather visitor IP addresses to help identify and block bots that are unnecessarily using up your advertising budget.
  • Automatic Installation:The installation is fully automatic and quick - no coding required.
Pricing Details

Propel Replay, Survey, Heatmap offers 1 free plan and 3 paid plans.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free Sampler

$0/month

  • 750 pageviews/mo.

  • Live & recorded session replays

  • 5 AI-powered replay summaries

  • Unlimited heatmaps, 1 survey

  • Full funnel and AI shopper analytics

  • AI replay alerts and relevance scoring

  • View cart contents and abandoned carts

  • 30 days storage

Basic

$9.9/month

  • 20,000 pageviews/mo.

  • Live & recorded session replays

  • 30 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$5)

  • Exclude IPs & countries

  • See shopper IPs and customer details

  • Advanced filters

Plus

$14.9/month

  • 30,000 pageviews/mo.

  • Live & recorded session replays

  • 60 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$10)

  • Exclude IPs & countries

  • See shopper IPs and customer details

  • Advanced filters

Premium

$39.9/month

  • 80,000 pageviews/mo.

  • Live & recorded session replays

  • 150 AI-powered replay summaries

  • Unlimited heatmaps & surveys

  • AI Assistant (+$15)

  • Exclude IPs & countries

  • See shopper IPs and customer details

  • Advanced filters

Pros and Cons

Delve into ShopDigest's expert insights on Propel Replay, Survey, Heatmap - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Provides detailed analytics on visitor behavior, helping identify issues and optimize user experience.

Offers a substantial number of free pageviews, making it accessible for small businesses.

Frequently praised for quick, knowledgeable, and friendly assistance.

Easy to install, navigate, and use, even for non-technical users.

High-quality replays and heatmaps reveal precise customer interactions.

Considered more affordable than alternatives, with reasonable paid plans.

Seamless installation and immediate usability with minimal configuration.

Enables businesses to make data-driven improvements swiftly.

Cons

Lacks multilingual options, restricting non-English users.

Some users report functionality problems with specific themes (e.g., Dawn theme).

Collects excessive personal data (e.g., IP addresses) without clear opt-out options.

Moast Shoppable Video & UGC
Ranked #5

Moast Shoppable Video & UGC

Shoppable video carousels from your Reels, TikToks & UGC video

Pricing Plans: Free, $15/month

Free Trial: 14 days

Pros

The app is praised for its ease of use, quick setup, and seamless integration with Shopify.

Many users highlight the responsive, hands-on assistance from the team, particularly from Mark.

The app excels at displaying user-generated content in an engaging, shoppable format that boosts conversions.

Cons

A few users express a desire for more advanced customization or additional functionalities.

XY
5

Eureka Pet Co, Australia

9/14/2026

Extremely happy with Moasts App. Mark, the founder, jumped on a call to answer our questions directly. We're saving heaps since migrating from our old app and couldn't be happier so far.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

151

SD Points

1.42%

Market Share

Summary

Launch Date

16 May 2024

Developer

Moast

Ratings

5.0

(338)

ShopDigest's View

About the App

Moast Shoppable Video & UGC, a AI assistance Shopify app, has achieved 319 reviews and an average rating of 5 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Turn Reels, TikToks, and UGC into shoppable video carousels to increase product page conversions." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. Moast Shoppable Video & UGC offers a host of key features, including:

  • Turn UGC into shoppable video on your homepage, PDPs, or any page in your store
  • Tag products in Reels, TikToks & UGC so customers add to cart while watching.
  • Add fast, mobile-first shoppable video carousels without affecting page speed
  • Track views, clicks, and sales from all shoppable video carousels
  • Boost SEO and get discovered inside AI assistants and AI shopping platforms
Pricing Details

Moast Shoppable Video & UGC offers 1 free plan and 1 paid plan.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Free Forever

$0/month

  • Unlimited video views

  • Tag products to make videos shoppable

  • Up to 10 videos per widget

  • Add unlimited widgets on any page

  • Import Reels and TikToks

  • Basic shoppable video analytics

  • Widget customization

  • Shoppable videos in Shop App

Pro

$15/month

  • Unlimited videos per widget

  • Tag multiple products

  • Remove Moast branding

  • Unlimited custom video feeds

  • Advanced widget customization

  • Advanced shoppable video analytics

  • Collect UGC from customers

  • GEO/SEO optimization

Pros and Cons

Delve into ShopDigest's expert insights on Moast Shoppable Video & UGC - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

The app is praised for its ease of use, quick setup, and seamless integration with Shopify.

Many users highlight the responsive, hands-on assistance from the team, particularly from Mark.

The app excels at displaying user-generated content in an engaging, shoppable format that boosts conversions.

Reviews frequently mention the app’s smooth operation, quick loading times, and lack of lag.

Users appreciate the ability to tailor the app’s appearance and functionality to match their brand.

Several reviewers note the app’s competitive pricing compared to alternatives.

The app’s ability to pull content from Instagram and TikTok is highly valued.

Direct interaction with the founders and their commitment to user success is a recurring positive theme.

Built-in tools for tracking engagement and sales impact are frequently praised.

The app helps foster trust and engagement by showcasing real customer experiences.

Cons

A few users express a desire for more advanced customization or additional functionalities.

A small number of users note that while intuitive, the app may still require guidance for those less tech-savvy.

The app’s focus on UGC and shoppable content may not cater to all e-commerce needs.

Qikify Volume Discounts Bundle
Ranked #6

Qikify Volume Discounts Bundle

AI-generated volume discounts, quantity breaks to increase AOV

Pricing Plans: Free

Key Features

Volume discounts & quantity breaks w/ tiered pricing, native to Shopify discount

Create Buy X Get Y free gifts, free shipping, tiered discounts for bulk orders

Works with subscriptions and wholesale pricing. Trigger by product, collection.

Build mix-and-match or multipack combos and let buyers select via popup or page

Works with Agentic Commerce, mobile responsive, fast setup with AI assistant

XY
5

Reivaj Design Essentials, Barbados

9/16/2026

A great app. Had a few issues and they worked with me to iron them out and now it is working great love this app

owl

Store Owner's Tip

Save more — we help you find hidden deals.

103

SD Points

0.50%

Market Share

Summary

Launch Date

12 Sep 2025

Developer

Qikify

Ratings

5.0

(94)

ShopDigest's View

About the App

Qikify Volume Discounts Bundle, a AI assistance Shopify app, has achieved 74 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Boost sales w/ AI-powered volume discounts, quantity breaks & tiered pricing, agentic commerce ready" it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. Qikify Volume Discounts Bundle offers a host of key features, including:

  • Volume discounts & quantity breaks w/ tiered pricing, native to Shopify discount
  • Create Buy X Get Y free gifts, free shipping, tiered discounts for bulk orders
  • Works with subscriptions and wholesale pricing. Trigger by product, collection.
  • Build mix-and-match or multipack combos and let buyers select via popup or page
  • Works with Agentic Commerce, mobile responsive, fast setup with AI assistant
Pricing Details

Qikify Volume Discounts Bundle offers 0 free plans and 0 paid plans.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

$0/month

Grapevine Post Purchase Survey
Ranked #7

Grapevine Post Purchase Survey

After-Buying Survey - How did you find out about us?

Pricing Plans: $25/month

Free Trial: 14 days

Pros

Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.

Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.

The intuitive design and straightforward navigation make the app accessible even for non-technical users.

Cons

Some users desire more flexibility in creating multiple surveys or advanced segmentation.

XY
5

Tilly and the Buttons, United Kingdom

9/17/2026

This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient.We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback.Highly recommend this app over some of the other big survey platforms.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

39

SD Points

0.94%

Market Share

Summary

Launch Date

17 Aug 2017

Ratings

5.0

(226)

ShopDigest's View

About the App

Grapevine Post Purchase Survey, a AI assistance Shopify app, has achieved 194 reviews and an average rating of 5 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. Grapevine Post Purchase Survey offers a host of key features, including:

  • Order Surveys:Create new surveys for first-time and repeat customers on the order status page after purchase.
  • Multi-touchpoint surveys:Use the independent survey feature to ask customers for feedback at various points.
  • Performance Analysis:Review survey answers in comparison with earnings to track the most successful channels.
  • Multi-channel post-purchase survey:Send a survey after purchase on various platforms like the Point of Sale system.
  • Anonymous Surveys:Unbranded surveys after purchase with unlimited responses
Pricing Details

Grapevine Post Purchase Survey offers 0 free plans and 1 paid plan.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Complete

$25/month

  • Unlimited responses, no overage fees

  • Post purchase, NPS, CSAT & attribution

  • Works on all Shopify plans

  • Revenue & AOV by marketing channel

  • Target by order value, product & more

  • Query your survey data with your own AI

  • Send data to Flow, Klaviyo & GA4

  • Run on-site, in email & on Shopify POS

Pros and Cons

Delve into ShopDigest's expert insights on Grapevine Post Purchase Survey - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Frequent praise for responsive, knowledgeable, and helpful support team members like Stu and Steve.

Users highlight the app’s quick installation and seamless compatibility with Shopify and other platforms.

The intuitive design and straightforward navigation make the app accessible even for non-technical users.

The app effectively gathers and presents data to inform marketing and business strategies.

Many users appreciate the cost-effectiveness compared to premium alternatives.

Users report strong customer engagement with post-purchase surveys.

The app runs smoothly without significant bugs or delays.

Clear, easy-to-interpret dashboards and reports help users make data-driven decisions.

The free version is praised for offering substantial value without upfront cost.

Cons

Some users desire more flexibility in creating multiple surveys or advanced segmentation.

A few users note the analytics could be enhanced with more filtering and export options.

Requests for easier color customization (e.g., buttons) without requiring CSS knowledge.

A small number of users encountered minor glitches during installation.

eDesk ‑ AI, Helpdesk & Chat
Ranked #8

eDesk ‑ AI, Helpdesk & Chat

Customer support with AI ticketing, reviews, complimentary live chat, and Customer Relationship Management.

Free Trial: 14 days

Pros

Combines customer communications, service tickets, and marketplaces into a unified interface, streamlining operations and reducing manual effort.

AI tools handle routine inquiries, automate responses, and assist with ticket prioritization, leading to faster response times and reduced support workload.

Integrates seamlessly with various platforms, sales channels, and external apps, supporting a wide range of business needs.

Cons

The subscription cost is considered high, particularly compared to competitors, with some users questioning the value for smaller businesses.

XY
5

Spectral Paints, United States

4/1/2026

It's wonderful to have our Ebay, Amazon and Shopify messages all come into one place. Previously we were using a gmail acount, which was the cheapest way but did not provide for a way to keep track of open and closed messages. From eDesk we can message, cancel orders, assign messages to specific customer service reps and do refunds for all of our marketplaces. My staff was upset when we moved over to eDesk. As the business owner I set it up and our agent complaining started - for a couple of days. Then everyone started to see how much easier customer services becomes with Edesk. There is a learning curve to eDesk but it's well worth the effort. We don't use the eDesk ai auto response but do use templates to answer the same questions, which saves us a ton of time. We've been using eDesk for about 18 months. We also use Shipstation, reason being Shipstation keeps the customer address available. Apparently eDesk has a different privacy agreement with Amazon and cannot show addresses after the items have been shipped. Shipstation (there's a free version) with eDesk is a great one two punch. When we have support questions with edesk we usually get an answer back within a couple of hours. As a business owner, it costs us a minimum of 50 cents a minute to do anything. The time savings with Edesk pays for itself many times over.

owl

Store Owner's Tip

Save more — we help you find hidden deals.

0

SD Points

-

Market Share

Summary

Launch Date

12 Jul 2016

Developer

xSellco Ltd

Ratings

4.8

(32)

ShopDigest's View

About the App

eDesk ‑ AI, Helpdesk & Chat, a AI assistance Shopify app, has achieved 27 reviews and an average rating of 4.8 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "Quick and intelligent customer support software with live chat, available wherever you do business." it is a valuable addition to the AI assistance app lineup.

Top Features:

AI assistance Shopify apps can help elevate your e-commerce game. eDesk ‑ AI, Helpdesk & Chat offers a host of key features, including:

  • Enhanced conversation features:See summaries of conversations, suggested replies, and fully hands-free responses.
  • Smart Inbox:Smart Inbox: Organize and prioritize all your marketplace and social media inquiries.
  • Customer Overview:View complete purchase history, total spend, premium member status, and customer feedback.
  • Multichannel Collaboration:Automatically assign and work together on email, live chat, voice, WhatsApp, and social media.
  • Shopify Order Management:Manage Shopify orders directly from the eDesk customer view, including viewing, editing, and cancelling.
Pricing Details

eDesk ‑ AI, Helpdesk & Chat offers 0 free plans and 3 paid plans.

Considering installing this AI assistance Shopify app? Explore the pricing details and discover if they align with your budget and needs.

Essential

$49/month

  • 1 online store/ marketplace

  • Centralized support workspace

  • Social messaging

  • Live Chat

  • Rule-based automations

Growth

$115/month

  • 5 online stores/ marketplaces

  • Ticket, agent & channel performance

  • Third party collaboration

  • Advanced reporting

Professional

$149/month

  • 10 online stores/ marketplaces

  • Detailed Reporting Extracts

  • Custom Roles & Permissions

  • Advanced RESTful API

  • 2FA Access

  • Assisted Onboarding

Pros and Cons

Delve into ShopDigest's expert insights on eDesk ‑ AI, Helpdesk & Chat - a AI assistance Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.

Pros

Combines customer communications, service tickets, and marketplaces into a unified interface, streamlining operations and reducing manual effort.

AI tools handle routine inquiries, automate responses, and assist with ticket prioritization, leading to faster response times and reduced support workload.

Integrates seamlessly with various platforms, sales channels, and external apps, supporting a wide range of business needs.

Advanced reporting features provide valuable analytics for tracking performance and improving service quality.

Features like templates, pinned filters, rules, and chat widgets enhance usability and make managing large volumes of queries straightforward.

Support teams are consistently described as responsive, helpful, and proactive in both onboarding and problem resolution.

Tools and workflows support agent collaboration, ensure message consistency, and prevent multiple responses to the same inquiry.

Cons

The subscription cost is considered high, particularly compared to competitors, with some users questioning the value for smaller businesses.

Users report intermittent bugs, interface confusion, and some limitations in customization, affecting efficiency and satisfaction.

Some users experience inflexible refund and cancellation policies, which can be frustrating when trying to discontinue the service.

Showing 1-10 out of 96

Best AI assistance Apps in Shopify

AI assistance apps are designed to address specific needs and challenges faced by Shopify store merchants. challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.

Discover a wealth of cutting-edge tools and features offered by these remarkable AI assistance Shopify apps, including eBay Integration ‑ DPL, Altera ‑ Export and Import, MIDA Replay, Heatmap & Insight, and many more. Our app collection provides a comprehensive overview of the top apps in the AI assistance category, enabling you to select the ones that will take your e-commerce venture to new heights.

Empower your Shopify store with the best AI assistance apps the platform has to offer and elevate your online business.

Overview of the Above Top AI assistance Shopify Apps in September 2026

There are a number of AI assistance apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the AI assistance category, based on their popularity and average rating, to help you make informed decisions.

App NameCategoryDeveloperStarting PriceFree PlanReviews
eBay Integration ‑ DPLeBay Integration ‑ DPLAI assistanceDigital Product Labs$19.99/month
Unavailable

4.9

(1,228)

Altera ‑ Export and ImportAltera ‑ Export and ImportAI assistanceAltera$0/month
Available

5.0

(217)

MIDA Replay, Heatmap & InsightMIDA Replay, Heatmap & InsightAI assistanceMIDA$0/month
Available

4.9

(519)

Propel Replay, Survey, HeatmapPropel Replay, Survey, HeatmapAI assistancePropel Commerce$0/month
Available

4.9

(616)

Moast Shoppable Video & UGCMoast Shoppable Video & UGCAI assistanceMoast$0/month
Available

5.0

(319)

Qikify Volume Discounts BundleQikify Volume Discounts BundleAI assistanceQikify$0/month
Unavailable

5.0

(74)

Grapevine Post Purchase SurveyGrapevine Post Purchase SurveyAI assistanceUnion Works Apps$25/month
Unavailable

5.0

(194)

eDesk ‑ AI, Helpdesk & ChateDesk ‑ AI, Helpdesk & ChatAI assistancexSellco Ltd$49/month
Unavailable

4.8

(27)

Have a Closer Look at the Best AI assistance Apps

Now let us jump in and check out these Top 10 AI assistance Shopify apps.

eBay Integration ‑ DPL

1. eBay Integration ‑ DPL

4.9

(1,224)

Reviews

Most Recent Review

5.0

Amazing

5 stars, Hem was super usefull and walked me through it step by step. Gratefull for the help! Helped me successfully with the ebay integration. Thanks SaneShoppe.

SaneShoppe
United Kingdom08 Sep 2026

Recent Review

5.0

Amazing

I appreciate you answering all my question. Thank you.

PartsForSpas.com
United States07 Sep 2026
Why is eBay Integration ‑ DPL a top AI assistance Shopify app?
With an impressive overall rating of 4.9 stars and 1,224 reviews, eBay Integration ‑ DPL stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Easily import and export products on eBay. Maintain synced inventory and orders across all platforms. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate eBay Integration ‑ DPL with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. eBay Integration ‑ DPL, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Shopify-eBay Integration: Move your Shopify stock to eBay and bring eBay listings into Shopify.
  • eBay Bulk Listing: Upload multiple products at once to eBay.
  • Shopify-eBay Integration: Live syncing of inventory, products, and orders between Shopify and eBay.
  • Inventory Management: Avoid selling more than you have and prevent stock differences by using shared SKUs.
  • Customer Assistance: Customer Support is available all day, every day for a smooth experience, quickly fixing problems.
Learn more about the eBay Integration ‑ DPL features in detail.

Shopify merchants highlight key advantages, such as Transfer your Shopify inventory to eBay and import eBay listings into Shopify, Bulk product upload to eBay, list multiple products in one go, and more,
What are some of the top alternatives for eBay Integration ‑ DPL?
Looking for options? Dive into a selection of AI assistance apps that rival eBay Integration ‑ DPL, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of eBay Integration ‑ DPL, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Altera ‑ Export and Import

2. Altera ‑ Export and Import

5.0

(245)

Reviews

Most Recent Review

5.0

Amazing

The support for Altera is excellent. I have contacted support via the live chat feature a couple of times and have received a prompt response / resolution within minutes each time.

UPVC Spares4Repairs
United Kingdom14 Sep 2026

Recent Review

5.0

Amazing

Spetacular - did just what I needed without fuss.

Amplify Media Strategies
United States13 Sep 2026
Why is Altera ‑ Export and Import a top AI assistance Shopify app?
With an impressive overall rating of 5 stars and 245 reviews, Altera ‑ Export and Import stands out as one of the top AI assistance Shopify apps. The main objective of the app is - A modern bulk export & import tool for all store data, compatible with Matrixify files. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Altera ‑ Export and Import with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. Altera ‑ Export and Import, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Import and export your Matrixify Excel or CSV files as-is, zero changes
  • Translations, New Collection Sources, Metafield & Metaobject definitions
  • Automate imports and exports by Google Sheets, Google Drive, SFTP, WebDAV & FTP
  • Clone Shopify stores or migrate from WooCommerce, Etsy & more
  • Works with AI agents like ChatGPT & Claude Cowork with an MCP server or CLI
Learn more about the Altera ‑ Export and Import features in detail.

Shopify merchants highlight key advantages, such as Import and export your Matrixify Excel or CSV files as-is, zero changes, Translations, New Collection Sources, Metafield & Metaobject definitions, and more,
What are some of the top alternatives for Altera ‑ Export and Import?
Looking for options? Dive into a selection of AI assistance apps that rival Altera ‑ Export and Import, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Altera ‑ Export and Import, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
MIDA Replay, Heatmap & Insight

3. MIDA Replay, Heatmap & Insight

4.9

(579)

Reviews

Most Recent Review

5.0

Amazing

This great app, very helpful in many ways. We have been using it for some time now and so far it has been great expirience. Looking forward to many more benefits it will provide!

TE&RO
United States22 Sep 2026

Recent Review

5.0

Amazing

We’re just getting started with MIDA, and Vanessa has been friendly and helpful throughout the setup process. We appreciate the support and look forward to exploring the features!

Elite Jewelry Store
United States21 Sep 2026
Why is MIDA Replay, Heatmap & Insight a top AI assistance Shopify app?
With an impressive overall rating of 4.9 stars and 579 reviews, MIDA Replay, Heatmap & Insight stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Understand your customer's shopping experience and enhance it by using recordings, heatmaps, and replays. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate MIDA Replay, Heatmap & Insight with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. MIDA Replay, Heatmap & Insight, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Customer Visit Replay: Session Recording: replay customer visits on your web shop.
  • User Engagement Analysis: Heatmaps: observe what interests people the most (and the least)
  • Customer Analytics: Analytics: monitor and record customer activity data like purchases, items added to cart, and more.
  • Recording Filters: Sort recordings based on events such as: cart/checkout abandonment, successful purchases.
  • Visitor Sessions: Visitor sessions: View complete sessions of each visitor/customer.
Learn more about the MIDA Replay, Heatmap & Insight features in detail.

Shopify merchants highlight key advantages, such as Session Recording: replay customer visits on your online store, Heatmaps: see what people find most interesting (and not), and more,
What are some of the top alternatives for MIDA Replay, Heatmap & Insight?
Looking for options? Dive into a selection of AI assistance apps that rival MIDA Replay, Heatmap & Insight, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of MIDA Replay, Heatmap & Insight, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Propel Replay, Survey, Heatmap

4. Propel Replay, Survey, Heatmap

4.9

(700)

Reviews

Most Recent Review

5.0

Amazing

I find it particularly handy for checking the source of customers as sometimes they don't get tracked properly but this app shows it. As well as the customer behaviour of course and site usability. It lets you easily spot when something it's not working both on the site but also regarding marketing campaigns, as you easily spot 'bounces' and poor traffic.

Awen Nook
United Kingdom21 Sep 2026

Recent Review

5.0

Amazing

Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.

Soulfy
Germany20 Sep 2026
Why is Propel Replay, Survey, Heatmap a top AI assistance Shopify app?
With an impressive overall rating of 4.9 stars and 700 reviews, Propel Replay, Survey, Heatmap stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Boost sales by observing your customers! Identify mistakes and problems hindering your sales. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Propel Replay, Survey, Heatmap with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. Propel Replay, Survey, Heatmap, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Smart Playback: Smart algorithms ensure smooth playback without slowing down the site.
  • Advanced Search Filters: Refine your search by country, type of traffic, etc., to find the replays that matter to you.
  • Error Filtering: Sort through replays by identifying errors to find broken links and other issues.
  • IP Tracking: Gather visitor IP addresses to help identify and block bots that are unnecessarily using up your advertising budget.
  • Automatic Installation: The installation is fully automatic and quick - no coding required.
Learn more about the Propel Replay, Survey, Heatmap features in detail.

Shopify merchants highlight key advantages, such as Intelligent algorithms provide smooth playback without affecting site speed, Filter by country, traffic type & more to find the replays you care about, and more,
What are some of the top alternatives for Propel Replay, Survey, Heatmap?
Looking for options? Dive into a selection of AI assistance apps that rival Propel Replay, Survey, Heatmap, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Propel Replay, Survey, Heatmap, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Moast Shoppable Video & UGC

5. Moast Shoppable Video & UGC

5.0

(338)

Reviews

Most Recent Review

5.0

Amazing

Extremely happy with Moasts App. Mark, the founder, jumped on a call to answer our questions directly. We're saving heaps since migrating from our old app and couldn't be happier so far.

Eureka Pet Co
Australia14 Sep 2026

Recent Review

5.0

Amazing

Easy to work with, and helps our business! A lot of great features too

Project Repat T Shirt Quilts
United States09 Sep 2026
Why is Moast Shoppable Video & UGC a top AI assistance Shopify app?
With an impressive overall rating of 5 stars and 338 reviews, Moast Shoppable Video & UGC stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Turn Reels, TikToks, and UGC into shoppable video carousels to increase product page conversions. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Moast Shoppable Video & UGC with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. Moast Shoppable Video & UGC, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Turn UGC into shoppable video on your homepage, PDPs, or any page in your store
  • Tag products in Reels, TikToks & UGC so customers add to cart while watching.
  • Add fast, mobile-first shoppable video carousels without affecting page speed
  • Track views, clicks, and sales from all shoppable video carousels
  • Boost SEO and get discovered inside AI assistants and AI shopping platforms
Learn more about the Moast Shoppable Video & UGC features in detail.

Shopify merchants highlight key advantages, such as Turn UGC into shoppable video on your homepage, PDPs, or any page in your store, Tag products in Reels, TikToks & UGC so customers add to cart while watching., and more,
What are some of the top alternatives for Moast Shoppable Video & UGC?
Looking for options? Dive into a selection of AI assistance apps that rival Moast Shoppable Video & UGC, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Moast Shoppable Video & UGC, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Qikify Volume Discounts Bundle

6. Qikify Volume Discounts Bundle

5.0

(94)

Reviews

Most Recent Review

5.0

Amazing

A great app. Had a few issues and they worked with me to iron them out and now it is working great love this app

Reivaj Design Essentials
Barbados16 Sep 2026

Recent Review

5.0

Amazing

Great app for wholesale/bulk discount. Additional features added on request. Great customer service

Mann Supply
Canada09 Sep 2026
Why is Qikify Volume Discounts Bundle a top AI assistance Shopify app?
With an impressive overall rating of 5 stars and 94 reviews, Qikify Volume Discounts Bundle stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Boost sales w/ AI-powered volume discounts, quantity breaks & tiered pricing, agentic commerce ready Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Qikify Volume Discounts Bundle with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. Qikify Volume Discounts Bundle, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Volume discounts & quantity breaks w/ tiered pricing, native to Shopify discount
  • Create Buy X Get Y free gifts, free shipping, tiered discounts for bulk orders
  • Works with subscriptions and wholesale pricing. Trigger by product, collection.
  • Build mix-and-match or multipack combos and let buyers select via popup or page
  • Works with Agentic Commerce, mobile responsive, fast setup with AI assistant
Learn more about the Qikify Volume Discounts Bundle features in detail.

Shopify merchants highlight key advantages, such as Volume discounts & quantity breaks w/ tiered pricing, native to Shopify discount, Create Buy X Get Y free gifts, free shipping, tiered discounts for bulk orders, and more,
What are some of the top alternatives for Qikify Volume Discounts Bundle?
Looking for options? Dive into a selection of AI assistance apps that rival Qikify Volume Discounts Bundle, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Qikify Volume Discounts Bundle, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
Grapevine Post Purchase Survey

7. Grapevine Post Purchase Survey

5.0

(226)

Reviews

Most Recent Review

5.0

Amazing

This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient.We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback.Highly recommend this app over some of the other big survey platforms.

Tilly and the Buttons
United Kingdom17 Sep 2026

Recent Review

5.0

Amazing

Our previous NPS survey vendor sunsetted and Grapevine has been a wonderful new partner. We send our surveys in an email via Klaviyo and it was a smooth integration process to get that going.Grapevine has also made it much easier to track trends and share reports with our cross functional partners. On top of the app being exactly what we need, Sam has been the most helpful! He is super responsive and always ready to guide us in the right direction or improve the app to fit our needs. Can’t wait to continue our partnership and see what’s in store for Grapevine’s future!

Marine Layer
United States16 Sep 2026
Why is Grapevine Post Purchase Survey a top AI assistance Shopify app?
With an impressive overall rating of 5 stars and 226 reviews, Grapevine Post Purchase Survey stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Grapevine Post Purchase Survey with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. Grapevine Post Purchase Survey, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Order Surveys: Create new surveys for first-time and repeat customers on the order status page after purchase.
  • Multi-touchpoint surveys: Use the independent survey feature to ask customers for feedback at various points.
  • Performance Analysis: Review survey answers in comparison with earnings to track the most successful channels.
  • Multi-channel post-purchase survey: Send a survey after purchase on various platforms like the Point of Sale system.
  • Anonymous Surveys: Unbranded surveys after purchase with unlimited responses
Learn more about the Grapevine Post Purchase Survey features in detail.

Shopify merchants highlight key advantages, such as Setup new vs returning post purchase surveys on the order status page, Survey customers at multiple touch points using the standalone survey feature, and more,
What are some of the top alternatives for Grapevine Post Purchase Survey?
Looking for options? Dive into a selection of AI assistance apps that rival Grapevine Post Purchase Survey, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Grapevine Post Purchase Survey, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this
eDesk ‑ AI, Helpdesk & Chat

8. eDesk ‑ AI, Helpdesk & Chat

4.8

(32)

Reviews

Most Recent Review

5.0

Amazing

It's wonderful to have our Ebay, Amazon and Shopify messages all come into one place. Previously we were using a gmail acount, which was the cheapest way but did not provide for a way to keep track of open and closed messages. From eDesk we can message, cancel orders, assign messages to specific customer service reps and do refunds for all of our marketplaces. My staff was upset when we moved over to eDesk. As the business owner I set it up and our agent complaining started - for a couple of days. Then everyone started to see how much easier customer services becomes with Edesk. There is a learning curve to eDesk but it's well worth the effort. We don't use the eDesk ai auto response but do use templates to answer the same questions, which saves us a ton of time. We've been using eDesk for about 18 months. We also use Shipstation, reason being Shipstation keeps the customer address available. Apparently eDesk has a different privacy agreement with Amazon and cannot show addresses after the items have been shipped. Shipstation (there's a free version) with eDesk is a great one two punch. When we have support questions with edesk we usually get an answer back within a couple of hours. As a business owner, it costs us a minimum of 50 cents a minute to do anything. The time savings with Edesk pays for itself many times over.

Spectral Paints
United States01 Apr 2026

Recent Review

5.0

Amazing

Been using eDesk since two years now and it's the best CRM tool I could find out there. Runs stable and has exceptional (human!) support. They helped me with every problem I encountered along the way. Big props for that. Maybe a little pricey, but you get what you pay for. Only concern for me for the last couple of months is that the integrated AI system seems a little weak compared to current models. Wish for an upgrade or even the ability to choose ones own model via API.

Ausgeknipst
Germany27 Mar 2026
Why is eDesk ‑ AI, Helpdesk & Chat a top AI assistance Shopify app?
With an impressive overall rating of 4.8 stars and 32 reviews, eDesk ‑ AI, Helpdesk & Chat stands out as one of the top AI assistance Shopify apps. The main objective of the app is - Quick and intelligent customer support software with live chat, available wherever you do business. Its purpose underscores its significance in enhancing your Shopify store experience.

ShopDigest selects the top Shopify apps in the AI assistance category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate eDesk ‑ AI, Helpdesk & Chat with your Shopify store?
By integrating a AI assistance app with your Shopify store, you unlock a range of benefits. eDesk ‑ AI, Helpdesk & Chat, a popular AI assistance Shopify app, brings the following functionalities and value to a Shopify store, including:
  • Enhanced conversation features: See summaries of conversations, suggested replies, and fully hands-free responses.
  • Smart Inbox: Smart Inbox: Organize and prioritize all your marketplace and social media inquiries.
  • Customer Overview: View complete purchase history, total spend, premium member status, and customer feedback.
  • Multichannel Collaboration: Automatically assign and work together on email, live chat, voice, WhatsApp, and social media.
  • Shopify Order Management: Manage Shopify orders directly from the eDesk customer view, including viewing, editing, and cancelling.
Learn more about the eDesk ‑ AI, Helpdesk & Chat features in detail.

Shopify merchants highlight key advantages, such as See conversation summaries, suggested responses PLUS total handsfree responses., Smart Inbox: Centralize & prioritize all of your marketplaces and social queries, and more,
What are some of the top alternatives for eDesk ‑ AI, Helpdesk & Chat?
Looking for options? Dive into a selection of AI assistance apps that rival eDesk ‑ AI, Helpdesk & Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of eDesk ‑ AI, Helpdesk & Chat, giving you flexibility and choice.
profile picture 1profile picture 2profile picture 3profile picture 4

Install Now

Our experts are here to help you.

.myshopify.com
72 customers chose this

How We Selected the Top Shopify Apps in AI assistance

Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:

With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top AI assistance Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.

How to Choose the Best AI assistance Shopify App For Your Store

Choosing the right AI assistance Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:

Each Shopify store is different, and the best AI assistance app for your store will be one that aligns closely with your specific business requirements.

More Information on AI assistance Shopify Apps

Now let us jump in and check out these Top 10 AI assistance Shopify apps.

In this comprehensive guide, we've provided you with a complete collection of AI assistance Shopify apps that can help streamline your ecommerce journey. These AI assistance Shopify apps cover a wide spectrum of needs to take your store forward. From 96 outstanding apps, we've covered every facet of AI assistance, ensuring you have access to a vast range of tools to enhance your Shopify store.


However, choosing the perfect AI assistance app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any AI assistance apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect AI assistance app that aligns with your goals.

Shopify AI assistance App Installation

There are thousands of AI assistance Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.

What's included

  • Safely install/uninstall Shopify app of your choice
  • App integration with any theme as per specification
  • Configurations & setup
  • Assured support and guidance
  • Get discount offers (not guaranteed)

What's not included

  • Shopify app subscription cost

Frequently Asked Questions for AI assistance Shopify Apps

1. What are some of the top Shopify apps under the AI assistance category?

Here are some of the top Shopify apps under the AI assistance category:

  • eBay Integration ‑ DPL
  • Altera ‑ Export and Import
  • MIDA Replay, Heatmap & Insight
  • Propel Replay, Survey, Heatmap
  • Moast Shoppable Video & UGC
  • Qikify Volume Discounts Bundle
  • Grapevine Post Purchase Survey
  • eDesk ‑ AI, Helpdesk & Chat

Each of these apps offers unique features and functionalities tailored to boost your AI assistance efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.

2. How do I install a AI assistance Shopify app?
Installing a AI assistance Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install AI assistance apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the AI assistance category?

Yes, the AI assistance category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.

4. Are there any trial options available for paid apps in the AI assistance category?
Many paid apps in the AI assistance category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which AI assistance Shopify app is best for my store?

Determining the best AI assistance Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.

Some popular AI assistance Shopify apps are:

  • eBay Integration ‑ DPL
  • Altera ‑ Export and Import
  • MIDA Replay, Heatmap & Insight
  • Propel Replay, Survey, Heatmap
  • Moast Shoppable Video & UGC
  • Qikify Volume Discounts Bundle
  • Grapevine Post Purchase Survey
  • eDesk ‑ AI, Helpdesk & Chat
6. Can I use multiple AI assistance Shopify apps simultaneously?
You can use multiple AI assistance Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the AI assistance category?

To discover the latest and trending Shopify apps in the AI assistance category, visit:

Newly launched AI assistance Shopify appsMost popular AI assistance Shopify apps

These lists showcase recently added Shopify apps and those gaining popularity among users.

8. Are there any discounts or promotions available for AI assistance Shopify apps?

At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.

Alternatively, contact our team if you're looking for discounts on AI assistance app pricing plans, we can help secure better deals on the AI assistance app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Browse Shopify Apps

Discover, compare, and find the best Shopify apps for your store.

Top App Keywords

See All