(Updated October 2026) Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales. This page tracks Jotform AI Chatbot ‑ Live Chat's live performance on the Shopify App Store — current rankings across categories and keywords, geographic install distribution, review momentum, and rating trajectory — refreshed weekly.
37
4.1
United States
Where Jotform AI Chatbot ‑ Live Chat ranks across the Shopify App Store today — top 10 categories, keywords, and collections with current position, market share, and 30-day change.
| Category/Keyword | Position | Market Share |
|---|---|---|
KeywordFeedback surveys | 10 8 | 0.05%0.02 |
Keywordchatbot | 14 6 | 0.02%0.01 |
Keywordtidio live chat | 14 25 | 0.02%0.02 |
Keywordlive chat | 15 10 | 0.01%0.01 |
KeywordRule-based triggers | 15 11 | 0.02%0.02 |
KeywordAI responses | 18 13 | 0.02%0.02 |
CategoryHelpdesk Store management > Support > Helpdesk | 19 18 | 1.17%0.16 |
KeywordAuto-reply | 22 14 | 0.01%0.01 |
Keywordcustomer support | 23 24 | N/A |
KeywordAI chatbots | 24 19 | N/A |
Key Insights:
Geographic breakdown of Jotform AI Chatbot ‑ Live Chat's installs on Shopify — top 5 countries by share of total reviews, with month-over-month change.
| Country | Market Share | Change |
|---|---|---|
30.0% | 3.33 | |
10.0% | 1.11 | |
10.0% | 1.11 | |
10.0% | 1.11 | |
10.0% | 1.11 |
Key Insights:
Monthly ranking trajectory for Jotform AI Chatbot ‑ Live Chat across its top 5 Shopify App Store groups — see how its position has shifted month by month over the past year.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Feedback Surveys | #5 | #72 | #114 | #176 | #181 | #108 |
| Chatbot | #8 | #124 | #153 | #183 | #171 | #143 |
| Tidio Live Chat | #12 | #175 | #181 | #3416 | #362 | #1422 |
| Live Chat | #11 | #132 | #185 | #279 | #261 | #1511 |
| Rule-Based Triggers | #6 | #93 | #134 | #218 | #309 | #1515 |
Key Insights:
Cumulative review count and average rating for Jotform AI Chatbot ‑ Live Chat on Shopify over time — track quality alongside growth at a monthly granularity.
| Metric | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Total Reviews | 32 | 32 | 353 | 35 | 361 | 371 |
| Avg Rating | 4.04 | 4.04 | 4.030.01 | 4.03 | 4.080.05 | 4.110.02 |
Key Insights:
Jotform AI Chatbot ‑ Live Chat has accumulated 37 reviews on the Shopify App Store (+5.7% vs 30 days ago) — an early-stage review base where each new install meaningfully shifts the dataset. It carries a 4.11★ average rating (+1.3% this month) — a strong rating that signals consistent merchant satisfaction. Geographically, United States leads but the install base is globally distributed across many markets (30.0% of reviews).
Both growth and quality are pointing upward for Jotform AI Chatbot ‑ Live Chat right now — review velocity is accelerating while rating is improving, the kind of compound momentum that usually signals an active product team shipping fixes faster than complaints accumulate. For Shopify merchants comparing apps in this space, this is a strong "active development" signal worth weighing against established but slower-moving competitors.
Jotform AI Chatbot ‑ Live Chat's 37 cumulative reviews and 4.11★ rating come directly from the Shopify App Store and refresh weekly. The Top Region KPI uses Jotform AI Chatbot ‑ Live Chat's per-country review distribution as an install-distribution proxy because Shopify doesn't publish per-country install counts.
Jotform AI Chatbot ‑ Live Chat appears across many categories, keywords, and collections on the Shopify App Store — broad cross-category visibility that signals the app addresses problems shared by merchants across multiple verticals, with its strongest position at #10 for Feedback surveys. It captures the largest share of installs in Helpdesk at 1.2% — the group where Jotform AI Chatbot ‑ Live Chat most directly competes for merchant adoption. Over the past 30 days, Jotform AI Chatbot ‑ Live Chat has climbed 25 positions in tidio live chat — its strongest mover this month.
Jotform AI Chatbot ‑ Live Chat is gaining ground across many Shopify groups simultaneously — the kind of broad upward movement that usually means the app is investing in features that translate across categories rather than optimizing narrowly. For merchants comparing options, an app climbing in multiple unrelated categories is often a stronger long-term bet than a single-category specialist that's just had a good month.
Across the top 5 groups plotted on this chart, Jotform AI Chatbot ‑ Live Chat declined in 5 and improved in 0 — net downward pressure that often appears before a broader category-level rank reset. Its sharpest decline is in Chatbot — slipping from #5 to #14 over the charted period. Switching to the Market Share view, Jotform AI Chatbot ‑ Live Chat's share in Feedback Surveys contracted by -0.5pp.
Cross-group rank improvements are one of the cleanest signals of an app investing in feature breadth — Jotform AI Chatbot ‑ Live Chat climbing in multiple Shopify groups simultaneously usually reflects roadmap shipments that benefit several use cases at once. For merchants comparing options, momentum across multiple categories typically beats a single-category leader that's coasting.
Jotform AI Chatbot ‑ Live Chat's cumulative review count climbed from 3 to 37 over the charted period — a 1133.3% expansion of its review base, driven by 34 new reviews. Average rating softened from 5.00★ to 4.11★ over the same window — worth investigating recent review themes for what's driving the shift, since cumulative ratings move slowly.
Review velocity (the slope of Jotform AI Chatbot ‑ Live Chat's cumulative line) is one of the strongest leading indicators for Shopify app health. A line still bending upward means recent merchant acquisition is working; a flattening line means the app is maturing into steady-state. Rating direction adds the quality dimension: rising rating + rising reviews = compounding momentum, the rarest and most valuable combination.
Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales. It has accumulated 37 reviews on the Shopify App Store with a 4.11★ average rating.
Jotform AI Chatbot ‑ Live Chat ranks across 10 Shopify App Store groups today (categories, keywords, and collections combined). Its strongest current position is #10 for Feedback surveys, while it captures the largest share of installs (1.2%) in Helpdesk. Use the Rankings tab for the full sortable list with rank-change filtering.
Jotform AI Chatbot ‑ Live Chat carries a 4.11★ average rating across 37 cumulative reviews on the Shopify App Store — a strong merchant-satisfaction signal. Both metrics refresh weekly on this page.
United States drives the largest share of Jotform AI Chatbot ‑ Live Chat's installs at 30.0% of all reviews. Adoption is broadly distributed across many countries, followed by Australia at 10.0%. The Geography tab shows the full country-by-country breakdown.
Jotform AI Chatbot ‑ Live Chat's review velocity is growing with rank gains across multiple Shopify groups over the past 30 days. The combination of compounding review velocity and rising rank is the cleanest growth signal — usually a sign of an actively shipping product team.
Rankings and trends across every Shopify app, category, and keyword.