Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales
3.9
(37)
Óticas John Vision, Brazil
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Track Jotform AI Chatbot ‑ Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Effective AI Chat Features: The chatbot functionality is highlighted for its quality and responsiveness.
User-Friendly Setup: The app is praised for its ease of setup and intuitive interface.
Quick Deployment: Default configurations enable fast and hassle-free chatbot deployment.
The app offers 1 free plan(s). The free plan(s) offered by Jotform AI Chatbot ‑ Live Chat: ().
The plan encompasses all the features provided by the app.
| Pricing summary | Free |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Jotform AI Chatbot ‑ Live Chat app pricing plans, see the official website.
If you are looking for discounts on Jotform AI Chatbot ‑ Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Jotform Inc. to secure better deals on the Jotform AI Chatbot ‑ Live Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!”
“Jotform’s chatbots are very easy to program and do a pretty good job at chatting. They have so many customization settings. I love their programming interface. It’s so simple. I’m currently using the free plan, but if my chatbot keeps doing well, then I might need to upgrade! Their customer support is very kind and responds faster than some other companies. I would like it better if they’d stick to one person though. Would recommend.P.S. I have had a little trouble getting the escalate to human feature to work.”
“I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA”
Óticas John Vision
Brazil
Xendrida
United States
Paul Parker Creative Artist
United Kingdom
The Disciple Daily
United States
RM Outpost
United States
American Tile Depot
United States
Die Stadtgärtner
Germany
Plastic Solutions (Aldridge) Ltd
United Kingdom
The table below highlights the crucial differences between Jotform AI Chatbot ‑ Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 3.9(36 reviews) | 4.9(56 reviews) | |
| Developed by | Jotform Inc. | QuickCEP | |
| Launch Date | 4/16/2025 | 1/5/2022 | |
| Pricing | Free | Free, $1699/month | |
| Objective | - | Expand your business using Chatbots and Marketing Automation. | |
| Categories | Chat, Helpdesk | Chat, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales | QuickCEP offers various solutions like smart shopping guide BOT, and marketing automation. | |
| Features List |
|
| |
| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 78.4% | 98.2% | |
| Pros |
|
| |
| Cons | - |
| |
| Pricing and Plans | |||
| Total Pricing Plans | 0 | 2 | |
| Free Plan | Not available | Available | |
| Free Trial | No | No | |
| Technical Information | |||
| Rating | 3.9 | 4.9 | |
| Total Reviews | 37 | 56 | |
| Launch Date | 4/16/2025 | 1/5/2022 | |
| SD Points | 51 | N/A | |
These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.
The app is an AI-powered chatbot designed to enhance user experiences in Shopify stores by providing responsive and customizable conversational interactions. Its key features include easy setup, user-friendly customization, and pre-configured default settings that enable quick deployment. The chatbot integrates seamlessly with forms, improving operational efficiency by automating customer interactions. Strengths include intuitive design, fast implementation, and reliable performance as an AI agent. While the app excels in simplicity and functionality, the reviews do not highlight advanced features or scalability for complex use cases, suggesting potential limitations in handling highly specialized or large-scale demands. Overall, it serves as a practical solution for stores seeking an efficient, ready-to-use chatbot with minimal setup effort.
For any questions, concerns, or assistance with Jotform AI Chatbot ‑ Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Details of the Jotform AI Chatbot ‑ Live Chat app are available in various languages on the Shopify app store, including Turkish, German, French, Italian, Spanish, and Portuguese (Brazil).
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English, Turkish, German, French, Italian, Spanish, and Portuguese (Brazil) |
The list of top Shopify apps or features or software tools that Jotform AI Chatbot ‑ Live Chat seamlessly integrates are given below:
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
The AI chatbot provides instant, accurate responses to inquiries about orders, shipping, and products, reducing wait times and enhancing customer satisfaction with 24/7 automated support.
Yes, the chatbot supports multi-language interactions, allowing businesses to assist customers globally by providing real-time responses in their preferred language.
It seamlessly integrates with platforms like Google Calendar and Slack, streamlining workflows and automating tasks such as scheduling and team notifications for better efficiency.
Yes, the free plan includes 5 chatbots, 100 monthly conversations, and basic features like phone calls and SMS, ideal for small businesses testing the service.
The AI chatbot trains automatically using your store’s data and refines responses based on customer interactions, improving accuracy and relevance with each conversation.
Yes, it analyzes customer inquiries to suggest relevant products, guiding purchases and boosting sales through personalized, AI-driven recommendations.
Yes, it offers human-like AI voice call support, allowing customers to get assistance via phone calls alongside chat for a seamless experience.
Paid plans offer higher conversation limits, more chatbots, extended phone call minutes, and larger knowledge bases, scaling with business needs for advanced support.
Yes, you can personalize chat window colors, fonts, welcome messages, and agent avatars to align with your brand’s identity and improve user engagement.
The chatbot automatically provides real-time order status updates, reducing manual support requests and keeping customers informed without delays.
Jotform AI Chatbot ‑ Live Chat has an overall rating of 4.1 stars from a total of 37 reviews on the Shopify app store. Of these, 29 (78.4%) are positive, 1 (2.7%) are neutral, and 7 (18.9%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!
Jotform’s chatbots are very easy to program and do a pretty good job at chatting. They have so many customization settings. I love their programming interface. It’s so simple. I’m currently using the free plan, but if my chatbot keeps doing well, then I might need to upgrade! Their customer support is very kind and responds faster than some other companies. I would like it better if they’d stick to one person though. Would recommend.P.S. I have had a little trouble getting the escalate to human feature to work.
I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA
I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA
Super customizable. Best app Ive used so far, period
Super customizable. Best app Ive used so far, period
So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.
So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.


Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Our team will create an installation plan based on your current store setup, goals, and requirements.
Perfect your store's functionality without the pressure to move on until you're ready.
To install Jotform AI Chatbot ‑ Live Chat app on your Shopify store, click on the Jotform AI Chatbot ‑ Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Jotform AI Chatbot ‑ Live Chat on your Shopify store, then contact us now.
The key features offered by Jotform AI Chatbot ‑ Live Chat to Shopify store owners are:
Jotform AI Chatbot ‑ Live Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
No, Jotform AI Chatbot ‑ Live Chat does not offer any free trial.
The app offers 0 plans that are forever-free.
Jotform AI Chatbot ‑ Live Chat is completely free to install and use. Additional charges may or may not apply.
Yes, Jotform AI Chatbot ‑ Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Jotform AI Chatbot ‑ Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.