Trusted Help Center & Faq Shopify App – Market Share & Install Footprint
(Updated October 2026) Track Trusted Help Center & FAQ's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Add customizable FAQ or product FAQs with AI JSON-LD schema!.
Trusted Help Center & Faq — Market Share Across Shopify App Store Groups
Trusted Help Center & FAQ's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
Keywordsupport | 37.03%26.31 | Growing |
CategorySupport - Other Store management > Support > Support - Other | 12.64%0.79 | Declining |
Keywordhelp center | 4.76%3.52 | Growing |
CategoryFAQ Store management > Support > FAQ | 4.03%0.82 | Growing |
Keywordfaqs | 2.33%1.59 | Growing |
KeywordCustom font and color | 2.30%0.56 | Growing |
Keywordcall center | 1.56%0.81 | Growing |
KeywordFAQ page | 1.48%1.01 | Growing |
KeywordRich text editor | 0.59%0.15 | Growing |
KeywordAccordions | 0.24%0.06 | Growing |
Showing 1-10 out of 21
Key Insights:
- Trusted Help Center & FAQ captures 37.0% of installs in support — its strongest position among the 10 Shopify groups shown (21 groups in total).
- Over the past 30 days, 9 gained share and 1 lost share — net positive share momentum.
- support is the biggest gainer (+26.31pp) — strongest share momentum this month.
Trusted Help Center & Faq — Market Share Trend Across Top Groups
Monthly market share trajectory for Trusted Help Center & FAQ across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Support - Other | 19.05% | 13.04%6.01 | 12.50%0.54 | 8.42%4.08 | 4.88%3.54 | 4.69%0.19 |
| Support | 4.25% | 10.38%6.13 | 36.71%26.33 | 12.01%24.7 | 30.63%18.62 | 3.89%26.74 |
| Help Center | 3.62% | 1.25%2.37 | 4.76%3.51 | 4.27%0.49 | 3.61%0.66 | 3.65%0.04 |
| Faq | 4.46% | 3.20%1.26 | 4.06%0.86 | 3.10%0.96 | 2.42%0.68 | 2.49%0.07 |
| Faqs | 6.59% | 0.75%5.84 | 2.31%1.56 | 1.63%0.68 | 1.32%0.31 | 1.93%0.61 |
Key Insights:
- Trusted Help Center & FAQ's biggest share gain is in Faqs — expanded from 0.1% to 1.9% over the charted period.
- Across the 5 plotted groups, Trusted Help Center & FAQ expanded share in 5 and contracted in 0.
Top Categories Trusted Help Center & Faq Ranks In on Shopify
- Keywordsupport — Holds 37.0% market share in this keyword (+26.31pp this month) — Trusted Help Center & FAQ's growing footprint here.
- CategorySupport - Other — Holds 12.6% market share in this category (-0.79pp this month) — slipping in this category.
- Keywordhelp center — Holds 4.8% market share in this keyword (+3.52pp this month) — Trusted Help Center & FAQ's growing footprint here.
- CategoryFAQ — Holds 4.0% market share in this category (+0.82pp this month) — Trusted Help Center & FAQ's growing footprint here.
- Keywordfaqs — Holds 2.3% market share in this keyword (+1.59pp this month) — Trusted Help Center & FAQ's growing footprint here.
Trusted Help Center & Faq on Shopify — Market Share FAQs
1. Where does Trusted Help Center & FAQ have the most market share on Shopify?
Trusted Help Center & FAQ captures the largest share of installs in support — 37.0% of the group's tracked install base, followed by 12.6% in Support - Other and 4.8% in help center. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is Trusted Help Center & FAQ gaining or losing share in?
Trusted Help Center & FAQ is gaining share in more groups than it's losing. support is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is Trusted Help Center & FAQ's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does Trusted Help Center & FAQ hold market share?
Trusted Help Center & FAQ appears in 21 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does Trusted Help Center & FAQ's Shopify market share update?
Share figures are recomputed weekly from the latest review data. Trusted Help Center & FAQ's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
