Trusted Help Center & FAQ Shopify App
by Trusted appsFaqKing lets you make FAQ pages for your shop and a customer support center! Completely customizable and free FAQ page, along with FAQs on product pages.
5.0
(125)
Rag & Bone Bindery, United States
Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.
Install in your Shopify Store
Trusted Help Center & FAQ Charts
Track Trusted Help Center & FAQ's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Trusted Help Center & FAQ
Pros
Excellent Customer Support: Quick, responsive, and highly praised assistance from the support team, particularly Vik/Viktoras.
Easy Customization: Highly customizable design and layout options to match various store themes.
User-Friendly Interface: Intuitive and straightforward setup, making it accessible even for non-technical users.
Free Plan Value: The free version offers substantial functionality, often exceeding expectations for small businesses.
Cons
Limited Visibility of Links: Some users reported that hyperlinks blend into text, making them hard to notice.
Mobile Formatting Issues: Occasional problems with font sizes and margins in mobile view.
Screenshots
About the App
Completely customizable and free FAQ page, along with FAQs on product pages.
- FAQ Creation: Make FAQ's for your help center that fit your theme and requirements.
- Customizable Dashboard: Easily personalize questions and answers using our simple admin dashboard.
- Multilingual Product FAQ: A static page that includes FAQs about the product and supports translations in multiple languages.
- Product Navigation: Display FAQs on a different page as well as on your product pages.
- Admin Capabilities: Admin can add photos and videos to FAQ responses, and format text.
Keywords
Key Features
- Fully customize FAQ designs to match your brand’s colors, fonts, and style.
- Add images and videos to FAQ answers for better customer engagement.
- Display FAQs in a bubble format on selected pages for easy access.
Pricing
Trusted Help Center & FAQ Pricing Plans
FREE
$0/month
Main FAQ in a separate URL
Prepared FAQ templates
Fully customizable design
Easy to use
SEO friendly FAQ's
Monthly
$4.99/month
Beautiful Product FAQ's
Custom FAQ placement
Fully customizable design
Easy to use
SEO friendly
Yearly
$4.1658333333333335/month
Beautiful Product FAQ's
Custom FAQ placement
Fully customizable design
Easy to use
SEO friendly
Lifetime
$0/month
One time payment
Beautiful Product FAQ's
Custom FAQ placement
Fully customizable design
Easy to use
Not sure which plan to pick? Discuss FREE or Monthly plans with us, learn about custom pricing, or get a demo.
Here's an overview of Trusted Help Center & FAQ costs for each of the plan(s):
The app has 4 pricing plans: 2 free and 2 paid. The free plan(s) offered by Trusted Help Center & FAQ: (FREE, Lifetime). The paid plan(s) offered by Trusted Help Center & FAQ: (Monthly, Yearly).
The details of the plan(s) are outlined below:
FREE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Main FAQ in a separate URL, Prepared FAQ templates, Fully customizable design, Easy to use, SEO friendly FAQ's, Mobile responsive.
Monthly: The Monthly plan costs $4.99 and comes with a 3-day free trial period. The plan offers a host of features, including Beautiful Product FAQ's, Custom FAQ placement, Fully customizable design, Easy to use, SEO friendly, Mobile responsive.
Yearly: The Yearly plan costs $4.1658333333333335 and comes with a 3-day free trial period. The plan offers a host of features, including Beautiful Product FAQ's, Custom FAQ placement, Fully customizable design, Easy to use, SEO friendly, Mobile responsive.
Lifetime: This plan is free forever, incurring no subscription costs. It offers a wide range of features like One time payment, Beautiful Product FAQ's, Custom FAQ placement, Fully customizable design, Easy to use, SEO friendly, Mobile responsive.
Trusted Help Center & FAQ Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 2 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $4.1658333333333335, $4.99 |
| Free trial available | Yes, for 3 day(s) |
For further information regarding Trusted Help Center & FAQ app pricing plans, see the official website.
Trusted Help Center & FAQ Shopify App Discounts
If you are looking for discounts on Trusted Help Center & FAQ app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Trusted apps to secure better deals on the Trusted Help Center & FAQ app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Trusted Help Center & FAQ
“Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.”
“The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.”
“So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!”
Trusted By
Trusted by the best Shopify stores
Rag & Bone Bindery
United States
hodges-badge-sandbox-uat
United States
Killeen Security Products
United States
Sewingmachinesplus.com
United States
Ling Labs
United States
Legacy Court Supply
United States
MIYA
France
Suits You Competition Suits
United States
FaqKing lets you make FAQ pages for your shop and a customer support center!
Easily changeable FAQ
Make FAQ's for your help center that suit your theme and requirements, or choose from our ready-to-use, fully responsive templates.
Several places
A static page that can be translated into various languages, with a section for product-related FAQs. You can add as many FAQs to your product pages as needed.
User-friendly FAQ interface
Make and show a FAQ quickly. Easily tailor questions and answers using our simple admin dashboard.
Comparison
Top Trusted Help Center & FAQ Alternatives Detailed Comparison
The table below highlights the crucial differences between Trusted Help Center & FAQ and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 5.0(84 reviews) | 5.0(1 reviews) | |
| Developed by | Trusted apps | QeApps | |
| Launch Date | 1/25/2021 | 5/13/2019 | |
| Pricing | Free, $4.99/month, $4.17/month, Free | $1/month | |
| Objective | Completely customizable and free FAQ page, along with FAQs on product pages. | Add a question and answer section on both the product page and a customized page. | |
| Categories | FAQ, Support - Other | FAQ, Support - Other | |
| Key Features & Highlights | |||
| Purpose | FaqKing lets you make FAQ pages for your shop and a customer support center! | A useful method to handle Questions & Answers on your product page to address customer queries. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 100.0% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 1 | |
| Free Plan | Available | Not available | |
| Free Trial | Yes, for 3 day(s) | Yes, for 14 day(s) | |
| Technical Information | |||
| Rating | 5.0 | 5.0 | |
| Total Reviews | 125 | 2 | |
| Launch Date | 1/25/2021 | 5/13/2019 | |
| SD Points | 30 | N/A | |
More Details About Trusted Help Center & FAQ
Product Description
The FaqKing FAQ app is fully customizable to align with your brand style and doesn't require any coding skills to operate. It comes with a new feature of bubble FAQ on selected pages, aiming to make it user-friendly.
AI Summary
The app is a Shopify FAQ management tool designed to enhance customer support with customizable, easy-to-integrate FAQ sections. It offers extensive design flexibility, allowing seamless alignment with store themes, including options for colors, fonts, and layouts. Key features include product-specific FAQ assignment by type, vendor, or collection, multilingual support without requiring external translation tools, and pre-filled templates to streamline setup. The app performs well across devices and integrates smoothly with Shopify 2.0 themes, including accordion-style displays. Its free plan provides robust functionality, making it accessible for small businesses, while advanced customization is available for more complex needs. Strengths include intuitive usability, fast load times, and responsive customer support, often resolving issues promptly. However, minor limitations include occasional mobile formatting inconsistencies and visibility issues with hyperlink styling. The app is particularly noted for outperforming paid alternatives in functionality and support, though rare technical glitches, such as display errors with extensive FAQ lists, have been reported. Overall, it is a reliable solution for creating professional, dynamic FAQ sections with minimal technical effort.
Support
For any questions, concerns, or assistance with Trusted Help Center & FAQ, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].
Trusted Help Center & FAQ Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | Not available |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Trusted Help Center & FAQ seamlessly integrates are given below:
Developer
Looking to install Trusted Help Center & FAQ app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
Trusted Help Center & FAQ has an overall rating of 4.9 stars from a total of 125 reviews on the Shopify app store. Of these, 122 (97.6%) are positive, 1 (0.8%) are neutral, and 2 (1.6%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.
The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.
So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!
This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!
This is my favorite FAQ app, because:- You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Trusted Help Center & FAQ on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Trusted Help Center & FAQ FAQ's
How do I install the Trusted Help Center & FAQ Shopify app?
To install Trusted Help Center & FAQ app on your Shopify store, click on the Trusted Help Center & FAQ installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Trusted Help Center & FAQ on your Shopify store, then contact us now.
What are the key features of Trusted Help Center & FAQ?
The key features offered by Trusted Help Center & FAQ to Shopify store owners are:
- ✅Create help center FAQ's that improve SEO, match your theme and your needs.
- ✅Fully customize questions and answers with our easy to use admin dashboard.
- ✅Static page that supports multiple language translations, product page FAQ's.
- ✅Show FAQs in a separate page and your product, collection & any other pages.
- ✅Admin is able to add images and videos to FAQ answers, format texts.
Does Trusted Help Center & FAQ integrate with other Shopify apps or tools?
Yes, Trusted Help Center & FAQ seamlessly integrates with other Shopify apps or tools, such as Make FAQ's for your help center that fit your theme and requirements., Easily personalize questions and answers using our simple admin dashboard., A static page that includes FAQs about the product and supports translations in multiple languages..
Is there a free trial available for Trusted Help Center & FAQ?
Yes, Trusted Help Center & FAQ offers 3 days free trial on all its paid plans.
What are the pricing plans for Trusted Help Center & FAQ?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $4.99/month, $4.1658333333333335/month, $79one-time charge, and come with a 3-day free trial period.
How does billing work for Trusted Help Center & FAQ?
Trusted Help Center & FAQ uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Trusted Help Center & FAQ allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Trusted Help Center & FAQ offer customer support? How can I get assistance?
Yes, Trusted Help Center & FAQ offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Trusted Help Center & FAQ compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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