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Zendesk Shopify App
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Highlights
Omnichannel customer service and engagement platform
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About the App
Overview of Zendesk Shopify App:
The Zendesk is a Shopify app listed under Support ticket management category. The app was developed by and launched on March 11, 2013 on the Shopify app store. The main purpose of the app is: "Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more."
The Zendesk has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.
The app offers 4 paid plans, which costs $115/month, $150/month, $55/month, $89/month. The paid plans also come with a 14-day free trial period.
Zendesk Shopify App In A Nutshell:
| Title | Description |
|---|---|
| App Name | Zendesk |
| App Benefit | Omnichannel customer service and engagement platform |
| App Objective | Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more. |
| Category | Support ticket management |
| Developed by | |
| Launch Date | March 11, 2013 |
| Total Pricing Plan(s) | 4 (0 free plan(s), 4 paid plan(s)) |
| Paid plan price(s) | $115/month, $150/month, $55/month, $89/month |
| Free Trial Available | Yes, for 14 day(s) |
| App Rating | |
| Total Reviews | 0 |
Salient Features
Key Features and Benefits of Zendesk App:
Zendesk offers the following key features to Shopify store owners:
The top three benefits of using Zendesk Shopify App Shopify app are:
- Lead customers to happiness: Give customers what they want—quick, easy, and personalized resolutions, through the channels of their choice.
- Support your employees: Productive agents are happy agents. Unify customer data in a single workspace, empowering agents to deliver better customer experiences.
- Knowledge is power: Give customers the most relevant answers and information automatically —and in context—for a faster self-service experience.
Additionally, Zendesk is a Shopify Plus Certified app that is rigorously tested to meet the performance standards of larger enterprises, making it a reliable choice for high-volume businesses.
To know more information on Zendesk, click here.
Pricing details
Zendesk Pricing Plans:
The app offers 4 paid plan(s). The paid plan(s) offered by Zendesk: $115/month, $150/month, $55/month, $89/month
| Title | Description |
|---|---|
| Pricing summary | |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $115/month, $150/month, $55/month, $89/month |
| Free trail available | Yes, for 14 day(s) |
Here's an overview of Zendesk costs for each of the plan(s):
Suite Team
$55
per month
Suite Growth
$89
per month
Suite Professional
$115
per month
Suite Enterprise
$150
per month
Suite Team
$55/month
Suite Growth
$89/month
Suite Professional
$115/month
Suite Enterprise
$150/month
Details
Reviews
Zendesk Shopify App Reviews:
Zendesk has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.
Positive Reviews - 100
Neutral Reviews - 6
Negative Reviews - 49
App Comparison
Top Zendesk Alternatives Detailed Comparison:
The table below highlights the crucial differences between Zendesk and similar other Shopify apps in the same category.
|  |  |  | |
|---|---|---|---|---|
| General Information | ||||
| Ratings | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Developed by | ||||
| Launch Date | March 11, 2013 | July 14, 2014 | March 01, 2017 | February 22, 2021 |
| Pricing | ||||
| App objective | Omnichannel customer service and engagement platform | Live Chat boosted with Chatbots for the best customer support | Happier customers. Easier workflows. Faster revenue growth. | Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp |
| Categories | Support ticket management | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management |
| Key Features & Highlights | ||||
| Features List | ||||
| Highlights |
|
|
|
|
| User Reviews and Ratings | ||||
| Summary | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Pricing and Plans | ||||
| Total Pricing Plans | 4 | 4 | 4 | 4 |
| Free plan(s) | Not available | Available | Not available | Available |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) |
| Plan Details | Suite Team : $55/month Suite Growth : $89/month Suite Professional : $115/month Suite Enterprise : $150/month | Free Customer Service : $29/month Flows : $29/month Lyro AI Chatbot : $39/month | Starter plan : $10/month Basic plan : $60/month Pro plan : $360/month Advanced plan : $900/month | Free : Free to install Starter : $16.90/month Basic : $29.90/month Pro : $89.90/month |
| App Support | ||||
| Support Channels | integrations_support@zendesk.com | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Support Email | integrations_support@zendesk.com | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Contact Number(s) | ||||
| FAQ Page | FAQ details | FAQ details | FAQ details | |
| Language Support | English | English, German, French, Italian, Portuguese (Brazil), Spanish | English | English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen |
| Integrations | ||||
| Integration list | ||||
Support
Zendesk App Support:
For any questions, concerns, or assistance with Zendesk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to integrations_support@zendesk.com.
Additionally, Zendesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Details of the Zendesk app are available in various languages on the Shopify app store, including English.
Zendesk App Support Information In A Nutshell:
| Title | Description |
|---|---|
| Support Email | integrations_support@zendesk.com |
| Contact Number(s) | |
| FAQ Page | FAQ Page |
| Privacy Policy | Privacy Policy |
| Language Support | English |
Integrations
Zendesk Featured Integrations:
The list of top Shopify apps or features or software tools that Zendesk seamlessly integrates are given below:
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Developer Profile
They have about 11 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 2.9 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.zendesk.com/.
Frequently Asked Questions (FAQ’s)
Zendesk FAQ’s
To install Zendesk app on your Shopify store, click on the Zendesk installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Zendesk on your Shopify store, then contact us now.
To install Zendesk app on your Shopify store, click on the Zendesk installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Zendesk on your Shopify store, then contact us now.
The key features offered by Zendesk to Shopify store owners are:
Yes, Zendesk seamlessly integrates with other Shopify apps or tools, such as .
Yes, Zendesk offers trial-days days free trial on all its paid plans.
The app offers 4 paid plans, which costs $115/month, $150/month, $55/month, $89/month.The paid plans also come with a 14-day free trial period.
Yes, Zendesk offers trial-days days free trial on all its paid plans.
Yes, Zendesk allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Zendesk offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to integrations_support@zendesk.comor dial the dedicated support phone number(s): Additionally, Zendesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at support-email to confirm its compatibility with your specific Shopify theme.
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