Sitejabber Customer Reviews by Sitejabber

Jabio's platform allows businesses to use reviews to boost their brand and grow faster. Collect feedback, increase visitor numbers, and gain customer leads for your shop.

3.3

(20)

Free
$49/month
$199/month
XY
5

Destira, United States

6/3/2025

We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their feedback. The features provided by Sitejabber have made it easy to engage with our customers and their feedback, including video testimonials, reaching out to customers to solve issues, and tracking customer feedback with their analytics. The customer support and client services have been top notch and very responsive to us when there is an issue.

1 of 8

Install in your Shopify Store

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72 customers chose this

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Sitejabber Customer Reviews Charts

Track Sitejabber Customer Reviews's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Sitejabber Customer Reviews

Pros

Effective Customer Engagement: Features like video testimonials and feedback tracking enhance interaction with customers.

Seamless Shopify Integration: Easy customization and user-friendly interface for Shopify merchants.

Cost-Effective Solution: Competitive pricing compared to similar services like Trustpilot.

Positive Review Collection: Efficient tools for gathering and displaying customer reviews.

Cons

Limited Free Version Control: Inability to manage email settings, templates, or scheduling in the free plan.

Poor Customer Support Responsiveness: Delays or lack of response to critical issues, especially post-payment.


Screenshots


About the App

Collect feedback, increase visitor numbers, and gain customer leads for your shop.

  • Review Maximization: Increase customer reviews using a combined set of gathering tools.
  • Sales Automation: Increase sales and conversions by automatically showing star ratings and reviews.
  • Improve SEO & brand presence: Boost your SEO and enhance your brand's visibility by creating a profile listing on sitejabber.com.
  • Brand Promotion: Boost your brand's popularity and gain trust by quickly posting your best reviews on social media.
  • Improving Impressions: Use response tools to better bad impressions and strengthen customer relationships.

Keywords

customer reviews Shopify apps
boost sales with reviews Shopify apps
SEO reviews Shopify apps
social media reviews Shopify apps
brand trust Shopify apps
automated review display Shopify apps
review collection tools Shopify apps
star ratings Shopify apps
increase conversions Shopify apps
build brand awareness Shopify apps
improve buyer relations Shopify apps
Sitejabber reviews Shopify apps

Key Features

  • Maximize customer reviews with integrated collection tools for better feedback.
  • Automatically display star ratings and reviews to boost conversions.
  • Enhance SEO and brand visibility with a profile on a high-traffic review site.

Pricing

Sitejabber Customer Reviews Pricing Plans

Free plan

$0/month

  • Automated review requests

  • Bulk review request upload

  • Review page in search

  • Review display widgets

  • Review comments & messaging

Pro plan

$49/month

  • Free plan features, plus:

  • Branded review page in search

  • Customizable display widgets

Premium plan

$199/month

  • Basic plan features, plus:

  • Lead-optimized review page in search

  • Enhanced response tools

  • Dispute resolution

Not sure which plan to pick? Discuss Free plan or Pro plan plans with us, learn about custom pricing, or get a demo.

Here's an overview of Sitejabber Customer Reviews costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Sitejabber Customer Reviews: (Free plan). The paid plan(s) offered by Sitejabber Customer Reviews: (Pro plan, Premium plan).

The details of the plan(s) are outlined below:

Free plan: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Automated review requests, Bulk review request upload, Review page in search, Review display widgets, Review comments & messaging, Community Q&A.

Pro plan: The Pro plan plan costs $49 and has no free trial period. The plan offers a host of features, including Free plan features, plus:, Branded review page in search, Customizable display widgets.

Premium plan: The Premium plan plan costs $199 and has no free trial period. The plan offers a host of features, including Basic plan features, plus:, Lead-optimized review page in search, Enhanced response tools, Dispute resolution.

Sitejabber Customer Reviews Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$49, $199
Free trial availableNo

For further information regarding Sitejabber Customer Reviews app pricing plans, see the official website.

Sitejabber Customer Reviews Shopify App Discounts

If you are looking for discounts on Sitejabber Customer Reviews app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Sitejabber to secure better deals on the Sitejabber Customer Reviews app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Sitejabber Customer Reviews

We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their feedback. The features provided by Sitejabber have made it easy to engage with our customers and their feedback, including video testimonials, reaching out to customers to solve issues, and tracking customer feedback with their analytics. The customer support and client services have been top notch and very responsive to us when there is an issue.

Destira
United States

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Mudify
United States

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

Emu Therapy
United States

Trusted By

Trusted by the best Shopify stores

Destira

United States

Mudify

United States

Emu Therapy

United States

HiLife Vitamins

United States

Blue Sapphire Canada

Canada

Baby Land Boutique 2

United States

Agm Worldwide

United States

Your Connection Destination

United States


Jabio's platform allows businesses to use reviews to boost their brand and grow faster.

Improved customer confidence.

Boost customer confidence by collecting store reviews for free.

Better conversion rates

Increase your shop's sales and income by using trust badges and review tools.

More visitors and potential clients

Increase your Google traffic and leads with a SEO-friendly review page.


Comparison

Top Sitejabber Customer Reviews Alternatives Detailed Comparison

The table below highlights the crucial differences between Sitejabber Customer Reviews and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Sitejabber Customer ReviewsSitejabber Customer ReviewsView on Shopify
General Information
Ratings
3.3(12 reviews)
4.8(4,517 reviews)
Developed bySitejabberYotpo
Launch Date6/27/201611/15/2011
PricingFree, $49/month, $199/monthFree, $15/month, $119/month
ObjectiveCollect feedback, increase visitor numbers, and gain customer leads for your shop.Gather reviews and ratings for products, photos, and websites.
CategoriesProduct reviews, SEOProduct reviews, SEO
Key Features & Highlights
PurposeJabio's platform allows businesses to use reviews to boost their brand and grow faster.Gather and show user-generated content like ratings and reviews to demonstrate social validation.
Features List
  1. Maximize customer reviews with integrated collection tools for better feedback.
  2. Automatically display star ratings and reviews to boost conversions.
  3. Enhance SEO and brand visibility with a profile on a high-traffic review site.
  1. Collect product reviews, star ratings, and user-submitted photos or videos from customers.
  2. Automatically request reviews via email or SMS after customers make purchases.
  3. Display reviews, photos, and Q&A on homepages, product pages, checkout, and major social media platforms.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %55.0%95.6%
Pros
  1. Features like video testimonials and feedback tracking enhance interaction with customers.
  2. Easy customization and user-friendly interface for Shopify merchants.
  3. Competitive pricing compared to similar services like Trustpilot.
  4. Efficient tools for gathering and displaying customer reviews.
  5. No-cost access to functionalities like email automation and review collection.
  1. Consistently praised for being responsive, friendly, and efficient in resolving issues.
  2. Many users highlighted fast and effective problem-solving by the support team.
  3. Frequently mentioned as simple to set up and integrate with existing platforms.
  4. Users appreciate the automated system for gathering customer reviews.
  5. Positive feedback on the ease of customizing and installing review widgets.
  6. Users value the ability to share reviews on social platforms.
  7. Noted for improving search engine visibility through review integration.
  8. Described as intuitive and easy to navigate.
  9. Many users find the free version highly functional for small businesses.
  10. Consistently works as expected without major technical issues.
Cons
  1. Inability to manage email settings, templates, or scheduling in the free plan.
  2. Delays or lack of response to critical issues, especially post-payment.
  3. Unfulfilled commitments on features and functionality after subscription.
  1. Some users find the paid plans expensive, especially for small businesses.
  2. A few users noted restrictions on customization without upgrading.
  3. Rare reports of minor bugs or display issues with widgets.
  4. Some users found the setup challenging without technical assistance.
Pricing and Plans
Total Pricing Plans33
Free PlanAvailableAvailable
Free TrialNoNo
Technical Information
Rating
3.3
4.8
Total Reviews204,614
Launch Date6/27/201611/15/2011
SD Points1266

More Details About Sitejabber Customer Reviews

Looking to install Sitejabber Customer Reviews app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
20 total reviews
5
9
4
2
3
1
2
1
1
7

Sitejabber Customer Reviews has an overall rating of 3.3 stars from a total of 20 reviews on the Shopify app store. Of these, 11 (55.0%) are positive, 1 (5.0%) are neutral, and 8 (40.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Destirafrom United States
June 3, 2025

We thoroughly enjoy using Sitejabber and all of its features for our site. We have been able to reach out customers easily and get their feedback. The features provided by Sitejabber have made it easy to engage with our customers and their feedback, including video testimonials, reaching out to customers to solve issues, and tracking customer feedback with their analytics. The customer support and client services have been top notch and very responsive to us when there is an issue.

Mudifyfrom United States
March 21, 2024

Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

Emu Therapyfrom United States
July 27, 2023

We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

HiLife Vitaminsfrom United States
April 19, 2022

We use Sitejabber to collect business and product reviews. We have been with them for over a year now and collected more than a 1k reviews. Their support is great and professional and Colleen with her team are amazing!!

Developer response
Developer ResponseFebruary 13, 2023

We use Sitejabber to collect business and product reviews. We have been with them for over a year now and collected more than a 1k reviews. Their support is great and professional and Colleen with her team are amazing!!

Blue Sapphire Canadafrom Canada
September 26, 2017

awesome addition to my website. Easy To use. Thank you!

Developer response
Developer ResponseFebruary 13, 2023

awesome addition to my website. Easy To use. Thank you!


Video Demo and Screenshots

Product Video

Sitejabber Customer Reviews Demo

Product Screenshots

Sitejabber Customer Reviews screenshot 1
Sitejabber Customer Reviews screenshot 2

Installation Steps

How to install Sitejabber Customer Reviews on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Sitejabber Customer Reviews FAQ's


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