Shiprocket Engage ‑ Reduce RTO by Shiprocket - Shipping in India

A communication tool for buyers that lowers return to sender rates by automatically sending WhatsApp messages before shipping.

1.4

(10)

Free
XY
5

Luxewatches, India

8/1/2023

Very Good Support and Service.. Specially Mr Nitinji has resolved my querries immediatedly after raising concern and provided me with better solution which are must for ecom store

1 of 4

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72 customers chose this

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Shiprocket Engage ‑ Reduce RTO Charts

Track Shiprocket Engage ‑ Reduce RTO's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Shiprocket Engage ‑ Reduce RTO

Pros

Effective Customer Engagement: Automated messaging for pre-ship and post-ship support, abandoned cart reminders, and COD-to-prepaid conversion features.

Cost-Effective Solution: Users highlighted the app's affordability while delivering significant value in reducing RTO and improving sales.

Cons

Login and Technical Issues: Multiple users reported login failures, WhatsApp API integration problems, and sudden app malfunctions.

Poor Customer Support Response: Numerous complaints about delayed or nonexistent responses from support despite raised tickets.


Screenshots


About the App

  • Automation of confirmed orders: Order Confirmation Automation
  • Address Management: Automatic Address Checking & Updating
  • Conversion: COD to Prepaid: Change from Cash on Delivery to Prepaid
  • Coupon Creation: Creating Coupons

Keywords

WhatsApp order confirmation Shopify apps
automated address verification Shopify apps
reduce RTO Shopify apps
COD to prepaid conversion Shopify apps
coupon creation Shopify apps
buyer communication suite Shopify apps
automated WhatsApp messaging Shopify apps
order confirmation Shopify apps
address verification Shopify apps
COD order confirmation Shopify apps

Key Features

  • Automatically confirms orders to reduce manual follow-ups.
  • Verifies and updates customer addresses to minimize delivery errors.
  • Converts cash-on-delivery orders to prepaid for secure payments.

Pricing

Shiprocket Engage ‑ Reduce RTO Pricing Plans

Free

$0/month

Here's an overview of Shiprocket Engage ‑ Reduce RTO costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by Shiprocket Engage ‑ Reduce RTO: (Free).

The plan encompasses all the features provided by the app.

Shiprocket Engage ‑ Reduce RTO Price Summary
Pricing summaryFree to install. Additional charges may apply.
Total Pricing Plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Shiprocket Engage ‑ Reduce RTO Shopify App Discounts

If you are looking for discounts on Shiprocket Engage ‑ Reduce RTO app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shiprocket - Shipping in India to secure better deals on the Shiprocket Engage ‑ Reduce RTO app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

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Testimonials

What our users say about Shiprocket Engage ‑ Reduce RTO

Very Good Support and Service.. Specially Mr Nitinji has resolved my querries immediatedly after raising concern and provided me with better solution which are must for ecom store

Luxewatches
India

I would highly recommend this app for any upcoming and established D2C Brand that wants to easily and automatically increase customer engagement and convert traffic into sales. Automated clean messaging for Pre ship and Post ship support , clean interface, Abandoned cart messaging system, COD to Prepaid etc etc and On top of it's Cost Effective and they have a great support team too. It has helped us bring down RTO and even convert some COD orders to Prepaid too.

NaturUp
India

GREAT APP AND BEST CUSTOMER SUPPORT . THIS APP HELPS TO SOLVE A MAJOR PROBLEM OF RTO RECOMMENDED TO ALL

SickSneak
India

Trusted By

Trusted by the best Shopify stores

Luxewatches

India

NaturUp

India

SickSneak

India

Modernarttshirts

India


Comparison

Top Shiprocket Engage ‑ Reduce RTO Alternatives Detailed Comparison

The table below highlights the crucial differences between Shiprocket Engage ‑ Reduce RTO and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Shiprocket Engage ‑ Reduce RTOShiprocket Engage ‑ Reduce RTOView on Shopify
UPS Shipping (Official)UPS Shipping (Official)View on Shopify
General Information
Ratings
1.4(5 reviews)
4.7(112 reviews)
Developed byShiprocket - Shipping in IndiaUnited Parcel Service, Inc. (“UPS”)
Launch Date3/2/20238/23/2022
PricingFreeFree
Objective-Ecommerce Shipping Automation by UPS using Itembase
CategoriesShipping solutions - OtherShipping, Shipping solutions - Other
Key Features & Highlights
PurposeA communication tool for buyers that lowers return to sender rates by automatically sending WhatsApp messages before shipping.Simple and Effective Delivery Automation using UPS eCommerce Shipping Panel
Features List
  1. Automatically confirms orders to reduce manual follow-ups.
  2. Verifies and updates customer addresses to minimize delivery errors.
  3. Converts cash-on-delivery orders to prepaid for secure payments.
  1. Connect to UPS services without needing custom API development.
  2. Sync orders and print shipping labels in bulk for efficiency.
  3. Track shipments in real-time for better delivery transparency.
Highlights--
User Reviews and Ratings
Recommended %40.0%93.7%
Pros
  1. Automated messaging for pre-ship and post-ship support, abandoned cart reminders, and COD-to-prepaid conversion features.
  2. Users highlighted the app's affordability while delivering significant value in reducing RTO and improving sales.
  1. The app functions consistently and efficiently, saving users significant time in daily operations.
  2. Support responses are fast and effective, often resolving issues within minutes or hours.
  3. The app is intuitive and easy to navigate, with seamless integration into Shopify.
  4. Multiple users highlight Ruben’s outstanding assistance and problem-solving skills.
  5. Automates shipping processes, reducing manual input and errors.
  6. Offers valuable features without additional costs, including automatic commercial invoices.
  7. Allows users to tailor settings to fit specific business needs, such as packaging and shipping rules.
  8. Effortlessly syncs orders and updates tracking details back to Shopify.
  9. User suggestions are quickly added to the app’s roadmap.
  10. Streamlines label creation and printing, with direct support for troubleshooting printer issues.
Cons
  1. Multiple users reported login failures, WhatsApp API integration problems, and sudden app malfunctions.
  2. Numerous complaints about delayed or nonexistent responses from support despite raised tickets.
  1. Some users note missing features like split shipments, address validation, and checkout rate support.
  2. The interface could be improved for better readability and usability, particularly with pale text colors.
  3. Occasional issues with order synchronization between Shopify and the UPS dashboard.
  4. A few users report discrepancies in shipping costs compared to other platforms.
Pricing and Plans
Total Pricing Plans11
Free PlanAvailableAvailable
Free TrialNoNo
Technical Information
Rating
1.4
4.7
Total Reviews10121
Launch Date3/2/20238/23/2022
SD Points129

More Details About Shiprocket Engage ‑ Reduce RTO

Looking to install Shiprocket Engage ‑ Reduce RTO app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Shiprocket Engage ‑ Reduce RTO Q&A


Customer Reviews

5.0
10 total reviews
5
4
4
0
3
0
2
2
1
4

Shiprocket Engage ‑ Reduce RTO has an overall rating of 2.8 stars from a total of 10 reviews on the Shopify app store. Of these, 4 (40.0%) are positive, 0 (0.0%) are neutral, and 6 (60.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Luxewatchesfrom India
August 1, 2023

Very Good Support and Service.. Specially Mr Nitinji has resolved my querries immediatedly after raising concern and provided me with better solution which are must for ecom store

NaturUpfrom India
May 29, 2023

I would highly recommend this app for any upcoming and established D2C Brand that wants to easily and automatically increase customer engagement and convert traffic into sales. Automated clean messaging for Pre ship and Post ship support , clean interface, Abandoned cart messaging system, COD to Prepaid etc etc and On top of it's Cost Effective and they have a great support team too. It has helped us bring down RTO and even convert some COD orders to Prepaid too.

Developer response
Developer ResponseJune 2, 2023

I would highly recommend this app for any upcoming and established D2C Brand that wants to easily and automatically increase customer engagement and convert traffic into sales. Automated clean messaging for Pre ship and Post ship support , clean interface, Abandoned cart messaging system, COD to Prepaid etc etc and On top of it's Cost Effective and they have a great support team too. It has helped us bring down RTO and even convert some COD orders to Prepaid too.

SickSneakfrom India
May 29, 2023

GREAT APP AND BEST CUSTOMER SUPPORT . THIS APP HELPS TO SOLVE A MAJOR PROBLEM OF RTO RECOMMENDED TO ALL

Developer response
Developer ResponseJune 2, 2023

GREAT APP AND BEST CUSTOMER SUPPORT . THIS APP HELPS TO SOLVE A MAJOR PROBLEM OF RTO RECOMMENDED TO ALL

Modernarttshirtsfrom India
May 24, 2023

Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required

Developer response
Developer ResponseJune 2, 2023

Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required


Video Demo and Screenshots

Product Video

Shiprocket Engage ‑ Reduce RTO Demo

Product Screenshots

Shiprocket Engage ‑ Reduce RTO screenshot 1
Shiprocket Engage ‑ Reduce RTO screenshot 2

Installation Steps

How to install Shiprocket Engage ‑ Reduce RTO on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Shiprocket Engage ‑ Reduce RTO FAQ's


UPS Shipping (Official) icon
4.7
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280 installs last month approx
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5.0
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<100 installs last month approx
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0.0
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<100 installs last month approx
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