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Replyco ‑ eCommerce Helpdesk Shopify App

Support ticket managementSupport - Other

Install now on your store

$70

per month

bonnie avatarjese avatarleslie avatarthomas avatar

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Reviewer

Replyco is worth its weight in gold. It saves us so much time when compared to manually managing each channels messages. We've used it for nearly 2 years and its gone from strength to strength with regular updates and the support has always been spot on.

5 GadgetWear from United Kingdom

Highlights

Manage email, social and marketplace customer messaging.

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Replyco ‑ eCommerce Helpdesk Shopify App:

    The Replyco ‑ eCommerce Helpdesk is a Shopify app listed under Support ticket management and Support - Other categories. The app was developed by and launched on October 11, 2022 on the Shopify app store. The main purpose of the app is: "Centralize all your customer questions in one place. Respond to them in minutes, not hours or days."

    The Replyco ‑ eCommerce Helpdesk has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 3 paid plans, which costs $140/month, $350/month, $70/month. The paid plans also come with a 7-day free trial period.

    Replyco ‑ eCommerce Helpdesk Shopify App In A Nutshell:

    TitleDescription
    App NameReplyco ‑ eCommerce Helpdesk
    App BenefitManage email, social and marketplace customer messaging.
    App ObjectiveCentralize all your customer questions in one place. Respond to them in minutes, not hours or days.
    List of CategoriesSupport ticket management, Support - Other
    Developed by
    Launch DateOctober 11, 2022
    Total Pricing Plan(s)3 (0 free plan(s), 3 paid plan(s))
    Paid plan price(s)$140/month, $350/month, $70/month
    Free Trial AvailableYes, for 7 day(s)
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Replyco ‑ eCommerce Helpdesk App:

    Replyco ‑ eCommerce Helpdesk offers the following key features to Shopify store owners:

      The top three benefits of using Replyco ‑ eCommerce Helpdesk Shopify App Shopify app are:

      • Built for eCommerce: Shopify, eBay, Amazon (and more) - manage messages from all of your selling channels without paying for additional plugins.
      • One tool, multiple channels: Email, social media - provide total support to customers when and where they need it, all from one tool.
      • Smart automation, fast replies: Smart automation to organize, tag and reply, plus tools like email templates to help your “human team” respond quickly.

      To know more information on Replyco ‑ eCommerce Helpdesk, click here.

      Pricing details

      Replyco ‑ eCommerce Helpdesk Pricing Plans:

      The app offers 3 paid plan(s). The paid plan(s) offered by Replyco ‑ eCommerce Helpdesk: $140/month, $350/month, $70/month

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)3
      Number of free plan(s)0
      Number of paid plan(s)3
      Cost of Paid Plan(s)$140/month, $350/month, $70/month
      Free trail availableYes, for 7 day(s)

      Here's an overview of Replyco ‑ eCommerce Helpdesk costs for each of the plan(s):

      Basic


      $70

      per month

      Standard


      $140

      per month

      Business


      $350

      per month

      Basic


      $70/month

      • Unlimited tickets messages
      • Unlimited users
      • Unlimited integrations
      • Industry-leading helpdesk
      • Auto-matched order deta
      • Priorities and SLA
      • +More

      Standard


      $140/month

      • Unlimited tickets messages
      • Unlimited users
      • Unlimited integrations
      • Includes all Basic features +
      • Amazon feedback requests
      • Smart filters
      • +More

      Business


      $350/month

      • Unlimited tickets messages
      • Unlimited users
      • Unlimited integrations
      • All Standard features +
      • Custom fields
      • Dashboard customisation
      • +More

      Details

      The details of the plan(s) are outlined below:

      • Basic: The Basic costs $70/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited tickets messages, Unlimited users, Unlimited integrations, Industry-leading helpdesk, Auto-matched order deta, Priorities and SLA, +More.
      • Standard: The Standard costs $140/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited tickets messages, Unlimited users, Unlimited integrations, Includes all Basic features +, Amazon feedback requests, Smart filters, +More.
      • Business: The Business costs $350/month and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited tickets messages, Unlimited users, Unlimited integrations, All Standard features +, Custom fields, Dashboard customisation, +More.

      Reviews

      Replyco ‑ eCommerce Helpdesk Shopify App Reviews:

      Replyco ‑ eCommerce Helpdesk has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 11

      Neutral Reviews - 0

      Negative Reviews - 1

      App Comparison

      Top Replyco ‑ eCommerce Helpdesk Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Replyco ‑ eCommerce Helpdesk and similar other Shopify apps in the same category.

      Replyco ‑ eCommerce Helpdesk
      Tidio Live Chat & AI Chatbots
      Enorm Ask a question
      Keeping ‑ Helpdesk for Gmail
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateOctober 11, 2022July 14, 2014September 12, 2017August 19, 2021
      Pricing
      App objectiveManage email, social and marketplace customer messaging.Live Chat boosted with Chatbots for the best customer supportLet your Customers ask Questions and get AnswersThe customer support helpdesk that integrates with Gmail
      CategoriesSupport ticket management, Support - OtherChat, Support ticket managementSupport ticket management, Support - OtherSupport ticket management, Support - Other
      Key Features & Highlights
      Features List
              Highlights
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                • Built for your business: Use directly in Shopify admin
                  User Reviews and Ratings
                  Summary
                  0 Reviews
                  0 Reviews
                  0 Reviews
                  0 Reviews
                  Pricing and Plans
                  Total Pricing Plans3412
                  Free plan(s)Not availableAvailableNot availableNot available
                  Free TrialYes, for 7 day(s)Yes, for 7 day(s)Yes, for 7 day(s)Yes, for 14 day(s)
                  Plan Details
                  Basic : $70/month
                  Standard : $140/month
                  Business : $350/month
                  Free
                  Customer Service : $29/month
                  Flows : $29/month
                  Lyro AI Chatbot : $39/month
                  One plan : $3.99/month
                  Plus : $21/month
                  Unlimited : $33/month
                  App Support
                  Support Channelshelp@replyco.comsupport@tidio.netinfo@enormapps.comsupport@keeping.com
                  Support Emailhelp@replyco.comsupport@tidio.netinfo@enormapps.comsupport@keeping.com
                  Contact Number(s)
                  FAQ PageFAQ detailsFAQ details
                  Language SupportEnglishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglish
                  Integrations
                  Integration list

                  Support

                  Replyco ‑ eCommerce Helpdesk App Support:

                  For any questions, concerns, or assistance with Replyco ‑ eCommerce Helpdesk, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to help@replyco.com.

                  Additionally, Replyco ‑ eCommerce Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                  Details of the Replyco ‑ eCommerce Helpdesk app are available in various languages on the Shopify app store, including English.

                  Replyco ‑ eCommerce Helpdesk App Support Information In A Nutshell:

                  TitleDescription
                  Support Emailhelp@replyco.com
                  Contact Number(s)
                  FAQ PageFAQ Page
                  Privacy PolicyPrivacy Policy
                  Language SupportEnglish

                  Integrations

                  Replyco ‑ eCommerce Helpdesk Featured Integrations:

                  The list of top Shopify apps or features or software tools that Replyco ‑ eCommerce Helpdesk seamlessly integrates are given below:

                    Looking to install Replyco ‑ eCommerce Helpdesk app on your store?

                    ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                    Why Choose ShopDigest?

                    • Tick markHighly experienced and vetted team for successful apps installation
                    • Tick markAssured support and guidance throughout the installation and beyond
                    • Tick markCustomized services to meet unique business needs
                    • Tick mark30-day no questions asked refund policy
                    • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                    With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                    Developer Profile

                    They have about 1 year of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.3 stars. To learn more about Developer and explore their app(s), visit their official website at https://replyco.com/.

                    Frequently Asked Questions (FAQ’s)

                    Replyco ‑ eCommerce Helpdesk FAQ’s

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