Synctrack: Returns & Exchanges by Synctrack
Easy and quick returns & exchanges. Helps retain customers and increase revenue.
4.9
(167)
Besuras, United States
Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.
Install in your Shopify Store
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Pros and Cons
Pros and Cons of Synctrack: Returns & Exchanges
Pros
Exceptional Customer Support: Consistently praised for responsiveness, professionalism, and problem-solving efficiency.
User-Friendly Interface: Intuitive design and easy navigation enhance the overall user experience.
Quick Setup and Customization: Fast implementation and flexible tailoring to specific business needs.
Feature-Rich Functionality: Comprehensive tools for managing returns, exchanges, and complex workflows.
Cons
Limited Courier Integration (UK): Inability to link with UK couriers despite initial claims.
Basic Email Templates: Current email notifications lack advanced customization or professionalism.
Screenshots
About the App
- Return & Update Automation: Customized return page and automatic alerts to inform the customer.
- Generate return labels: Create and send back labels to save time.
- Return policy simplification: Rules: Include return period, customer details, and product tag to minimize incorrect requests.
- Refund Methods: Refund via store credit, discount code, or original payment methods.
- Return Portal: Choose and select exchange items directly from the return portal.
Keywords
Key Features
- Automates return approvals based on product condition and order details.
- Offers flexible refund options like store credit, gift cards, or original payment.
- Enables exchanges for different items directly from the return portal.
Pricing
Synctrack: Returns & Exchanges Pricing Plans
STARTER
$0/month
Limited to 5 return requests/month
Unlimited carrier connection
Branded return page/ portal
Email notifications
Return labels & shipping method
PROFESSIONAL
$19.99/month
All features in Free, plus
Exchange for different variant
Refund to gift card, discount code
Refund to online bank transfer
Return/Exchange fee
PREMIUM
$49.99/month
All features in Professional, plus
Shopify Sync- Manage Return in one place
Auto return request approval
Condition-based return workflow
Refund to Store credit
ENTERPRISE
$149.99/month
Access to all up-to-date features
Multi-store: 2+ stores
Integrate your preferred WMS
Returns API & Webhook
Manage access for your team members
Not sure which plan to pick? Discuss STARTER or PROFESSIONAL plans with us, learn about custom pricing, or get a demo.
Here's an overview of Synctrack: Returns & Exchanges costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Synctrack: Returns & Exchanges: (STARTER). The paid plan(s) offered by Synctrack: Returns & Exchanges: (PROFESSIONAL, PREMIUM, ENTERPRISE).
The details of the plan(s) are outlined below:
STARTER: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Limited to 5 return requests/month, Unlimited carrier connection, Branded return page/ portal, Email notifications, Return labels & shipping method, Basic refunds & exchanges, Return policy & window, Live chat support 24/7.
PROFESSIONAL: The PROFESSIONAL plan costs $19.99 and has no free trial period. The plan offers a host of features, including All features in Free, plus, Exchange for different variant, Refund to gift card, discount code, Refund to online bank transfer, Return/Exchange fee, Custom sub domain, Multi-language, Remove Synctrack branding.
PREMIUM: The PREMIUM plan costs $49.99 and has no free trial period. The plan offers a host of features, including All features in Professional, plus, Shopify Sync- Manage Return in one place, Auto return request approval, Condition-based return workflow, Refund to Store credit, Exchange for other products, Bonus credit for exchange upsell, Custom development & CNAME.
ENTERPRISE: The ENTERPRISE plan costs $149.99 and comes with a 7-day free trial period. The plan offers a host of features, including Access to all up-to-date features, Multi-store: 2+ stores, Integrate your preferred WMS, Returns API & Webhook, Manage access for your team members, Custom integrations, Custom advanced analytics, Dedicated onboarding support.
Synctrack: Returns & Exchanges Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $19.99, $49.99, $149.99 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Synctrack: Returns & Exchanges app pricing plans, see the official website.
Synctrack: Returns & Exchanges Shopify App Discounts
If you are looking for discounts on Synctrack: Returns & Exchanges app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Synctrack to secure better deals on the Synctrack: Returns & Exchanges app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Synctrack: Returns & Exchanges
“Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out. ”
“Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support”
“Customer service is great. We have had great joy with this app! ”
Trusted By
Trusted by the best Shopify stores
Besuras
United States
Anxi Ring
United States
Kinda
South Africa
Naturcontact
United Kingdom
michelangelo intimo
Switzerland
HunnyBoots Australia
Australia
Street Icon
Germany
SOÉJU online store (ソージュ オンラインストア)
Japan
Comparison
Top Synctrack: Returns & Exchanges Alternatives Detailed Comparison
The table below highlights the crucial differences between Synctrack: Returns & Exchanges and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(121 reviews) | 5.0(71 reviews) | |
| Developed by | Synctrack | Softpulse Infotech | |
| Launch Date | 3/13/2023 | 10/24/2015 | |
| Pricing | Free, $19.99/month, $49.99/month, $149.99/month | Free, $9.99/month, $14.99/month, $19.99/month | |
| Objective | - | These are various courier companies: Delhivery, FedEx, Bluedart, Pickrr, Ecom Express, and Xpressbees. | |
| Categories | Returns and exchanges, Shipping | Returns and exchanges, Shipping | |
| Key Features & Highlights | |||
| Purpose | Easy and quick returns & exchanges. Helps retain customers and increase revenue. | Integrated delivery services include Delhivery, FedEx, Bluedart, Pickrr, Ecom Express, DTDC, Ekart, Smartr, and Amazon Shipping. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 98.8% | 93.9% | |
| Pros |
|
| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | No | |
| Technical Information | |||
| Rating | 4.9 | 5.0 | |
| Total Reviews | 167 | 110 | |
| Launch Date | 3/13/2023 | 10/24/2015 | |
| SD Points | 42 | 14 | |
More Details About Synctrack: Returns & Exchanges
Looking to install Synctrack: Returns & Exchanges app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Synctrack: Returns & Exchanges Q&A
Customer Reviews
Synctrack: Returns & Exchanges has an overall rating of 4.9 stars from a total of 167 reviews on the Shopify app store. Of these, 165 (98.8%) are positive, 0 (0.0%) are neutral, and 2 (1.2%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Very helpful customer support. The app is simple, and easy to use. Sync feature allows you to connect the returns portal page effortlessly to your shopify store. Easy to learn the app. You guys should try it out.
Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support
Great app to manage Returns and Exchanges. Has everything you need and also very fast and easy customer support
Customer service is great. We have had great joy with this app!
Customer service is great. We have had great joy with this app!
Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.
Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.
Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!
Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Synctrack: Returns & Exchanges on your Shopify store
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Synctrack: Returns & Exchanges FAQ's
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