Lumo ‑ Customer Review App by LAUNCHTIP

Collect your reviews on platforms such as Google, Trustpilot, Facebook and others. Gather reviews for platforms like Trustpilot, Google, Facebook and others.

4.7

(9)

Free
$9.99/month
$39.99/month
$99.99/month
XY
5

Fine Bedding Company, United Kingdom

11/19/2020

Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.

1 of 6

Install in your Shopify Store

.myshopify.com
72 customers chose this

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Lumo ‑ Customer Review App Charts

Track Lumo ‑ Customer Review App's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Lumo ‑ Customer Review App

Pros

Ease of Use: Simple and intuitive setup for sending email review requests, suitable for both new and existing users.

Effective Automation: Automated scheduling and timely sending of review request emails streamline the feedback collection process.

Helpful Customer Support: Quick and effective responses from support, with implementation of requested changes.

Integration Flexibility: Can be used alongside other review platforms without significant compatibility issues.

Cons

Limited Integration Options: Lack of support for additional review sites and platforms, such as Sitejabber, restricts usability for some businesses.

Technical Stability Issues: Occasional errors, such as Amazon S3 problems, impact reliability for certain users.


Screenshots


About the App

Gather reviews for platforms like Trustpilot, Google, Facebook and others.

  • Balanced Review Distribution: Spread your reviews evenly across different review platforms.
  • Managing Reviews: Divert possible bad reviews and receive feedback.
  • Multichannel Reviews: Include several review sites in your request and allow customers to choose.

Keywords

customer review automation Shopify apps
increase Google reviews Shopify apps
Trustpilot review invites Shopify apps
Facebook review collection Shopify apps
negative review redirection Shopify apps
SEO boost with reviews Shopify apps
brand reputation reviews Shopify apps
automated review invites Shopify apps
multi-platform review collection Shopify apps
external review management Shopify apps

Key Features

  • Automatically send review requests to customers after a set number of days post-purchase.
  • Distribute customer reviews across multiple major platforms like Trustpilot, Yelp, Google, and Facebook.
  • Redirect potentially negative reviews for internal feedback using Reputation Shield™ before they are posted publicly.

Pricing

Lumo ‑ Customer Review App Pricing Plans

Free

$0/month

  • All features Included

  • Send up to 50 Review Request per month

Growth

$9.99/month

  • All features Included

  • Send up to 200 Review Request per month

Advanced

$39.99/month

  • All features Included

  • Send up to 1500 Review Request per month

Unlimited

$99.99/month

  • All features Included

  • Send Unlimited Review Requests per month

Not sure which plan to pick? Discuss Free or Growth plans with us, learn about custom pricing, or get a demo.

Here's an overview of Lumo ‑ Customer Review App costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Lumo ‑ Customer Review App: (Free). The paid plan(s) offered by Lumo ‑ Customer Review App: (Growth, Advanced, Unlimited).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like All features Included, Send up to 50 Review Request per month.

Growth: The Growth plan costs $9.99 and has no free trial period. The plan offers a host of features, including All features Included, Send up to 200 Review Request per month.

Advanced: The Advanced plan costs $39.99 and has no free trial period. The plan offers a host of features, including All features Included, Send up to 1500 Review Request per month.

Unlimited: The Unlimited plan costs $99.99 and has no free trial period. The plan offers a host of features, including All features Included, Send Unlimited Review Requests per month.

Lumo ‑ Customer Review App Price Summary
Pricing summaryFree plan available
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9.99, $39.99, $99.99
Free trial availableNo

Lumo ‑ Customer Review App Shopify App Discounts

If you are looking for discounts on Lumo ‑ Customer Review App app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with LAUNCHTIP to secure better deals on the Lumo ‑ Customer Review App app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Lumo ‑ Customer Review App

Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.

Fine Bedding Company
United Kingdom

Very straightforward and easy to use, makes sending out email requests for reviews quick and effortless and you can even send out emails to customers who have bought in the past.

Turberville's Welsh Honey
United Kingdom

So far so good, i use it on my webstore www.stokevapestop.co.ukSends emails on time and automated so works well. Great added feature of being able to manually add a customer on the list to

Stoke Vape Stop
United Kingdom

Trusted By

Trusted by the best Shopify stores

Fine Bedding Company

United Kingdom

Turberville's Welsh Honey

United Kingdom

Stoke Vape Stop

United Kingdom

Izakov Diamonds + Fine Jewelry

United States

Sofistikat

United Kingdom

Sage & Sill

United States


Collect your reviews on platforms such as Google, Trustpilot, Facebook and others.

Boost Feedback

Encourage your customers to leave reviews for you on popular platforms like Trustpilot, Yelp, Facebook, and Google.

Effortless Combination

Enhance your online reputation. After an order is completed, review requests are automatically sent out.

Managing

Full authority over requests. Cancel any planned requests. Manually ask for reviews.


Comparison

Top Lumo ‑ Customer Review App Alternatives Detailed Comparison

The table below highlights the crucial differences between Lumo ‑ Customer Review App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Lumo ‑ Customer Review AppLumo ‑ Customer Review AppView on Shopify
General Information
Ratings
4.7(5 reviews)
4.9(7,211 reviews)
Developed byLAUNCHTIPLoox
Launch Date3/3/202010/16/2015
PricingFree, $9.99/month, $39.99/month, $99.99/month$12.99/month, $39.99/month, $99.99/month, $299.99/month
ObjectiveGather reviews for platforms like Trustpilot, Google, Facebook and others.Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
CategoriesProduct reviewsProduct reviews, Loyalty and rewards
Key Features & Highlights
PurposeCollect your reviews on platforms such as Google, Trustpilot, Facebook and others.Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references.
Features List
  1. Automatically send review requests to customers after a set number of days post-purchase.
  2. Distribute customer reviews across multiple major platforms like Trustpilot, Yelp, Google, and Facebook.
  3. Redirect potentially negative reviews for internal feedback using Reputation Shield™ before they are posted publicly.
  1. Automatically collect product reviews with photos and videos through personalized email requests.
  2. Offer discounts to customers as incentives for submitting photo or video reviews.
  3. Display reviews in customizable widgets like carousels, pop-ups, badges, and sidebars on your storefront.
Highlights-
  1. Works with the latest themes
User Reviews and Ratings
Recommended %77.8%97.6%
Pros
  1. Simple and intuitive setup for sending email review requests, suitable for both new and existing users.
  2. Automated scheduling and timely sending of review request emails streamline the feedback collection process.
  3. Quick and effective responses from support, with implementation of requested changes.
  4. Can be used alongside other review platforms without significant compatibility issues.
  1. The app is quick to install and seamlessly integrates with Shopify, requiring minimal technical effort.
  2. The intuitive design makes navigation and management straightforward for both admins and customers.
  3. Many users reported significant increases in sales and customer engagement due to the app’s features.
  4. The app efficiently gathers reviews post-purchase, reducing manual effort for store owners.
  5. Customers appreciate the ability to submit visual feedback, enhancing product credibility.
  6. Flexible settings allow the app to align with store branding and design preferences.
  7. Quick and helpful assistance from the support team resolves issues promptly.
  8. Users find the app cost-effective, offering high value for its features.
  9. Displaying authentic reviews builds customer confidence and improves conversion rates.
  10. Incentives like discount codes for reviews encourage customer participation.
Cons
  1. Lack of support for additional review sites and platforms, such as Sitejabber, restricts usability for some businesses.
  2. Occasional errors, such as Amazon S3 problems, impact reliability for certain users.
  1. Some users expressed dissatisfaction with restricted functionalities in the free version.
  2. A few reviewers noted compatibility issues when updating or using outdated themes.
  3. Customers cannot modify submitted reviews, leading to inconvenience for minor corrections.
  4. Users desired more layout options, such as side-by-side text reviews.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableNot available
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.7
4.9
Total Reviews97,141
Launch Date3/3/202010/16/2015
SD PointsN/A2569

More Details About Lumo ‑ Customer Review App

Looking to install Lumo ‑ Customer Review App app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Lumo ‑ Customer Review App Q&A


Customer Reviews

4.8
9 total reviews
5
6
4
1
3
1
2
0
1
1

Lumo ‑ Customer Review App has an overall rating of 4.2 stars from a total of 9 reviews on the Shopify app store. Of these, 7 (77.8%) are positive, 1 (11.1%) are neutral, and 1 (11.1%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Fine Bedding Companyfrom United Kingdom
November 19, 2020

Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.

Turberville's Welsh Honeyfrom United Kingdom
July 4, 2020

Very straightforward and easy to use, makes sending out email requests for reviews quick and effortless and you can even send out emails to customers who have bought in the past.

Stoke Vape Stopfrom United Kingdom
June 30, 2020

So far so good, i use it on my webstore www.stokevapestop.co.ukSends emails on time and automated so works well. Great added feature of being able to manually add a customer on the list to

Izakov Diamonds + Fine Jewelryfrom United States
June 18, 2020

Great way to get more reviews for your business. I contacted support with a request and Dan was quick to help and implement the change. I wish we could input a few review sites and not only one, but this app is highly recommended.

Sofistikatfrom United Kingdom
March 7, 2023

I just downloaded and have just used this app to send out reviews. It works well and the only 'bad' thing I would say is do not use abbreviated words e.g. don't etc. because when I sent out the test email to myself, the word was replaced with code. Otherwise this app is fab :)


Video Demo and Screenshots

Product Screenshots

Lumo ‑ Customer Review App screenshot 1
Lumo ‑ Customer Review App screenshot 2

Installation Steps

How to install Lumo ‑ Customer Review App on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Lumo ‑ Customer Review App FAQ's


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