Collect your reviews on platforms such as Google, Trustpilot, Facebook and others. Gather reviews for platforms like Trustpilot, Google, Facebook and others.
4.7
(9)
Fine Bedding Company, United Kingdom
Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.
Track Lumo ‑ Customer Review App's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Ease of Use: Simple and intuitive setup for sending email review requests, suitable for both new and existing users.
Effective Automation: Automated scheduling and timely sending of review request emails streamline the feedback collection process.
Helpful Customer Support: Quick and effective responses from support, with implementation of requested changes.
Integration Flexibility: Can be used alongside other review platforms without significant compatibility issues.
Limited Integration Options: Lack of support for additional review sites and platforms, such as Sitejabber, restricts usability for some businesses.
Technical Stability Issues: Occasional errors, such as Amazon S3 problems, impact reliability for certain users.
Gather reviews for platforms like Trustpilot, Google, Facebook and others.
All features Included
Send up to 50 Review Request per month
All features Included
Send up to 200 Review Request per month
All features Included
Send up to 1500 Review Request per month
All features Included
Send Unlimited Review Requests per month
Not sure which plan to pick? Discuss Free or Growth plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Lumo ‑ Customer Review App: (Free). The paid plan(s) offered by Lumo ‑ Customer Review App: (Growth, Advanced, Unlimited).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like All features Included, Send up to 50 Review Request per month.
Growth: The Growth plan costs $9.99 and has no free trial period. The plan offers a host of features, including All features Included, Send up to 200 Review Request per month.
Advanced: The Advanced plan costs $39.99 and has no free trial period. The plan offers a host of features, including All features Included, Send up to 1500 Review Request per month.
Unlimited: The Unlimited plan costs $99.99 and has no free trial period. The plan offers a host of features, including All features Included, Send Unlimited Review Requests per month.
| Pricing summary | Free plan available |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $9.99, $39.99, $99.99 |
| Free trial available | No |
If you are looking for discounts on Lumo ‑ Customer Review App app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with LAUNCHTIP to secure better deals on the Lumo ‑ Customer Review App app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.”
“Very straightforward and easy to use, makes sending out email requests for reviews quick and effortless and you can even send out emails to customers who have bought in the past.”
“So far so good, i use it on my webstore www.stokevapestop.co.ukSends emails on time and automated so works well. Great added feature of being able to manually add a customer on the list to ”
Fine Bedding Company
United Kingdom
Turberville's Welsh Honey
United Kingdom
Stoke Vape Stop
United Kingdom
Izakov Diamonds + Fine Jewelry
United States
Sofistikat
United Kingdom
Sage & Sill
United States
Encourage your customers to leave reviews for you on popular platforms like Trustpilot, Yelp, Facebook, and Google.
Enhance your online reputation. After an order is completed, review requests are automatically sent out.
Full authority over requests. Cancel any planned requests. Manually ask for reviews.
The table below highlights the crucial differences between Lumo ‑ Customer Review App and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(5 reviews) | 4.9(7,211 reviews) | |
| Developed by | LAUNCHTIP | Loox | |
| Launch Date | 3/3/2020 | 10/16/2015 | |
| Pricing | Free, $9.99/month, $39.99/month, $99.99/month | $12.99/month, $39.99/month, $99.99/month, $299.99/month | |
| Objective | Gather reviews for platforms like Trustpilot, Google, Facebook and others. | Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling | |
| Categories | Product reviews | Product reviews, Loyalty and rewards | |
| Key Features & Highlights | |||
| Purpose | Collect your reviews on platforms such as Google, Trustpilot, Facebook and others. | Boost your brand using social proof marketing - Include customer testimonials, images, videos, and references. | |
| Features List |
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| Highlights | - |
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| User Reviews and Ratings | |||
| Recommended % | 77.8% | 97.6% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Not available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 4.9 | |
| Total Reviews | 9 | 7,141 | |
| Launch Date | 3/3/2020 | 10/16/2015 | |
| SD Points | N/A | 2569 | |
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Lumo ‑ Customer Review App has an overall rating of 4.2 stars from a total of 9 reviews on the Shopify app store. Of these, 7 (77.8%) are positive, 1 (11.1%) are neutral, and 1 (11.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.
Very straightforward and easy to use, makes sending out email requests for reviews quick and effortless and you can even send out emails to customers who have bought in the past.
So far so good, i use it on my webstore www.stokevapestop.co.ukSends emails on time and automated so works well. Great added feature of being able to manually add a customer on the list to
Great way to get more reviews for your business. I contacted support with a request and Dan was quick to help and implement the change. I wish we could input a few review sites and not only one, but this app is highly recommended.
I just downloaded and have just used this app to send out reviews. It works well and the only 'bad' thing I would say is do not use abbreviated words e.g. don't etc. because when I sent out the test email to myself, the word was replaced with code. Otherwise this app is fab :)


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