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Kustomer Shopify App

ChatSupport ticket management

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Free
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Reviewer

We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.

5 Haldi Inc from United States

Highlights

Omnichannel Customer Service Platform

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of Kustomer Shopify App:

    The Kustomer is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on April 29, 2020 on the Shopify app store. The main purpose of the app is: "Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences."

    The Kustomer has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 1 plan that is forever-free.

    Kustomer Shopify App In A Nutshell:

    TitleDescription
    App NameKustomer
    App BenefitOmnichannel Customer Service Platform
    App ObjectiveRevolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
    List of CategoriesChat, Support ticket management
    Developed by
    Launch DateApril 29, 2020
    Total Pricing Plan(s)1 (1 free plan(s), 0 paid plan(s))
    Free Trial AvailableNo
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of Kustomer App:

    Kustomer offers the following key features to Shopify store owners:

      The top three benefits of using Kustomer Shopify App Shopify app are:

      • Powerful Agent Dashboard: Unify all customer interactions in a single timeline view and empower agents to deliver faster, personalized support.
      • Automated Self-Service: Leverage bots, knowledge base and intelligent automations to enable customers to self-serve and reduce contact rate.
      • Turnkey Integration: Seamlessly integrate with internal and 3rd party systems with pre-built, out-of-the-box integrations to get up and running effortlessly.

      Additionally, Kustomer is a Shopify Plus Certified app that is rigorously tested to meet the performance standards of larger enterprises, making it a reliable choice for high-volume businesses.

      To know more information on Kustomer, click here.

      If you are interested, check out the Kustomer's demo store before installing on your Shopify store.

      Pricing details

      Kustomer Pricing Plans:

      This app offers 1 free plan(s). The free plan(s) offered by Kustomer:

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)1
      Number of free plan(s)1
      Number of paid plan(s)0
      Free trail availableNo

      Here's an overview of Kustomer costs for each of the plan(s):

      Free


      Free

      Reviews

      Kustomer Shopify App Reviews:

      Kustomer has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 13

      Neutral Reviews - 0

      Negative Reviews - 0

      App Comparison

      Top Kustomer Alternatives Detailed Comparison:

      The table below highlights the crucial differences between Kustomer and similar other Shopify apps in the same category.

      Kustomer
      Tidio Live Chat & AI Chatbots
      Gorgias
      WD‑Live Chat, Helpdesk,Chatbot
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateApril 29, 2020July 14, 2014March 01, 2017February 22, 2021
      Pricing
      App objectiveOmnichannel Customer Service PlatformLive Chat boosted with Chatbots for the best customer supportHappier customers. Easier workflows. Faster revenue growth.Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp
      CategoriesChat, Support ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                • Popular with businesses like yours: Based in Canada
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                User Reviews and Ratings
                Summary
                0 Reviews
                0 Reviews
                0 Reviews
                0 Reviews
                Pricing and Plans
                Total Pricing Plans1444
                Free plan(s)AvailableAvailableNot availableAvailable
                Free TrialNoYes, for 7 day(s)Yes, for 7 day(s)Yes, for 7 day(s)
                Plan Details
                From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate : Free to install
                Free
                Customer Service : $29/month
                Flows : $29/month
                Lyro AI Chatbot : $39/month
                Starter plan : $10/month
                Basic plan : $60/month
                Pro plan : $360/month
                Advanced plan : $900/month
                Free : Free to install
                Starter : $16.90/month
                Basic : $29.90/month
                Pro : $89.90/month
                App Support
                Support Channelssupport@kustomer.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
                Support Emailsupport@kustomer.comsupport@tidio.netsupport@gorgias.comsupport@willdesk.email
                Contact Number(s)
                FAQ PageFAQ detailsFAQ details
                Language SupportEnglish, French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Chinese (Traditional), Chinese (Simplified), JapaneseEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglish, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen
                Integrations
                Integration list

                Support

                Kustomer App Support:

                For any questions, concerns, or assistance with Kustomer, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@kustomer.com.

                Additionally, Kustomer offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                Details of the Kustomer app are available in various languages on the Shopify app store, including English, French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Chinese (Traditional), Chinese (Simplified), Japanese.

                Kustomer App Support Information In A Nutshell:

                TitleDescription
                Support Emailsupport@kustomer.com
                Contact Number(s)
                FAQ Page
                Privacy PolicyPrivacy Policy
                Language SupportEnglish, French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Chinese (Traditional), Chinese (Simplified), Japanese

                Integrations

                Kustomer Featured Integrations:

                The list of top Shopify apps or features or software tools that Kustomer seamlessly integrates are given below:

                  Looking to install Kustomer app on your store?

                  ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

                  Why Choose ShopDigest?

                  • Tick markHighly experienced and vetted team for successful apps installation
                  • Tick markAssured support and guidance throughout the installation and beyond
                  • Tick markCustomized services to meet unique business needs
                  • Tick mark30-day no questions asked refund policy
                  • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                  With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                  Developer Profile

                  They have about 4 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 5 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.kustomer.com/.

                  Frequently Asked Questions (FAQ’s)

                  Kustomer FAQ’s

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