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Gladly Shopify App
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Highlights
People-centered customer service platform for eCommerce brands
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Installation service $5/hour $9/hour first 5 hoursScreenshots
About the App
Overview of Gladly Shopify App:
The Gladly is a Shopify app listed under Chat and Support ticket management categories. The app was developed by and launched on February 16, 2021 on the Shopify app store. The main purpose of the app is: "Gladly helps ecommerce brands transform their customer service to grow customer loyalty."
The Gladly has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.
The app offers 1 paid plan, which costs $150/month, and has no free trial period
Gladly Shopify App In A Nutshell:
| Title | Description |
|---|---|
| App Name | Gladly |
| App Benefit | People-centered customer service platform for eCommerce brands |
| App Objective | Gladly helps ecommerce brands transform their customer service to grow customer loyalty. |
| List of Categories | Chat, Support ticket management |
| Developed by | |
| Launch Date | February 16, 2021 |
| Total Pricing Plan(s) | 1 (0 free plan(s), 1 paid plan(s)) |
| Paid plan price(s) | $150/month |
| Free Trial Available | No |
| App Rating | |
| Total Reviews | 0 |
Salient Features
Key Features and Benefits of Gladly App:
Gladly offers the following key features to Shopify store owners:
The top three benefits of using Gladly Shopify App Shopify app are:
- Meet customers everywhere: All customer service channels are natively built-in and unified into a single thread for seamless agent-customer interactions.
- Transform agents into heroes: Empower CX agents to be wildly productive with a modern and intuitive UI, robust single view of the customer, and advanced routing.
- Grow without friction: Scale faster with quick CX agent onboarding, self-service automation, real-time insights, and unlimited agent and integration capabilities.
Additionally, Gladly is a Shopify Plus Certified app that is rigorously tested to meet the performance standards of larger enterprises, making it a reliable choice for high-volume businesses.
To know more information on Gladly, click here.
If you are interested, check out the Gladly's demo store before installing on your Shopify store.
Pricing details
Gladly Pricing Plans:
The app offers 1 paid plan(s). The paid plan(s) offered by Gladly: $150/month
| Title | Description |
|---|---|
| Pricing summary | |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $150/month |
| Free trail available | No |
Here's an overview of Gladly costs for each of the plan(s):
Hero Pricing
$150
per month
Reviews
Gladly Shopify App Reviews:
Gladly has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.
Positive Reviews - 25
Neutral Reviews - 1
Negative Reviews - 1
App Comparison
Top Gladly Alternatives Detailed Comparison:
The table below highlights the crucial differences between Gladly and similar other Shopify apps in the same category.
|  |  |  | |
|---|---|---|---|---|
| General Information | ||||
| Ratings | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Developed by | ||||
| Launch Date | February 16, 2021 | July 14, 2014 | March 01, 2017 | February 22, 2021 |
| Pricing | ||||
| App objective | People-centered customer service platform for eCommerce brands | Live Chat boosted with Chatbots for the best customer support | Happier customers. Easier workflows. Faster revenue growth. | Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp |
| Categories | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management |
| Key Features & Highlights | ||||
| Features List | ||||
| Highlights |
|
|
| |
| User Reviews and Ratings | ||||
| Summary | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Pricing and Plans | ||||
| Total Pricing Plans | 1 | 4 | 4 | 4 |
| Free plan(s) | Not available | Available | Not available | Available |
| Free Trial | No | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) |
| Plan Details | Hero Pricing : $150/month | Free Customer Service : $29/month Flows : $29/month Lyro AI Chatbot : $39/month | Starter plan : $10/month Basic plan : $60/month Pro plan : $360/month Advanced plan : $900/month | Free : Free to install Starter : $16.90/month Basic : $29.90/month Pro : $89.90/month |
| App Support | ||||
| Support Channels | app-listing@gladly.com | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Support Email | app-listing@gladly.com | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Contact Number(s) | ||||
| FAQ Page | FAQ details | FAQ details | FAQ details | |
| Language Support | English | English, German, French, Italian, Portuguese (Brazil), Spanish | English | English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen |
| Integrations | ||||
| Integration list | ||||
Support
Gladly App Support:
For any questions, concerns, or assistance with Gladly, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to app-listing@gladly.com.
Additionally, Gladly offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Details of the Gladly app are available in various languages on the Shopify app store, including English.
Gladly App Support Information In A Nutshell:
| Title | Description |
|---|---|
| Support Email | app-listing@gladly.com |
| Contact Number(s) | |
| FAQ Page | FAQ Page |
| Privacy Policy | Privacy Policy |
| Language Support | English |
Integrations
Gladly Featured Integrations:
The list of top Shopify apps or features or software tools that Gladly seamlessly integrates are given below:
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Developer Profile
They have about 3 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 4.7 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.gladly.com/.
Frequently Asked Questions (FAQ’s)
Gladly FAQ’s
To install Gladly app on your Shopify store, click on the Gladly installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Gladly on your Shopify store, then contact us now.
To install Gladly app on your Shopify store, click on the Gladly installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Gladly on your Shopify store, then contact us now.
The key features offered by Gladly to Shopify store owners are:
Yes, Gladly seamlessly integrates with other Shopify apps or tools, such as .
No, Gladly does not offer any free trial.
The app offers 1 paid plan, which costs $150/month, and Comes with a null-day free trial period.
No, Gladly does not offer any free trial.
Yes, Gladly allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Gladly offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to app-listing@gladly.comor dial the dedicated support phone number(s): Additionally, Gladly offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to their support team at support-email to confirm its compatibility with your specific Shopify theme.
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