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Helpdesk + Live chat DeskXpand Shopify App
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About the App
Overview of Helpdesk + Live chat DeskXpand Shopify App:
The Helpdesk + Live chat DeskXpand is a Shopify app listed under Support ticket management and Chat categories. The app was developed by and launched on June 02, 2023 on the Shopify app store. The main purpose of the app is: "DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base."
The Helpdesk + Live chat DeskXpand has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.
The app offers 2 paid plans, which costs $19/month, $99/month. The paid plans also come with a 14-day free trial period.
Helpdesk + Live chat DeskXpand Shopify App In A Nutshell:
| Title | Description |
|---|---|
| App Name | Helpdesk + Live chat DeskXpand |
| App Benefit | |
| App Objective | DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base. |
| List of Categories | Support ticket management, Chat |
| Developed by | |
| Launch Date | June 02, 2023 |
| Total Pricing Plan(s) | 2 (0 free plan(s), 2 paid plan(s)) |
| Paid plan price(s) | $19/month, $99/month |
| Free Trial Available | Yes, for 14 day(s) |
| App Rating | |
| Total Reviews | 0 |
Salient Features
Key Features and Benefits of Helpdesk + Live chat DeskXpand App:
Helpdesk + Live chat DeskXpand offers the following key features to Shopify store owners:
To know more information on Helpdesk + Live chat DeskXpand, click here.
Pricing details
Helpdesk + Live chat DeskXpand Pricing Plans:
The app offers 2 paid plan(s). The paid plan(s) offered by Helpdesk + Live chat DeskXpand: $19/month, $99/month
| Title | Description |
|---|---|
| Pricing summary | |
| Total Pricing Plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of Paid Plan(s) | $19/month, $99/month |
| Free trail available | Yes, for 14 day(s) |
Here's an overview of Helpdesk + Live chat DeskXpand costs for each of the plan(s):
DX - Agent Based
$19
per month
DX Pro
$99
per month
DX - Agent Based
$19/month
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Shopify Integration
- Custom Fields & Templates
DX Pro
$99/month
- Unlimited Agents
- Canned Responses
- Multiple SLAs
- Unlimited customers
- Scenario Automations
- Automations & Triggers
- Shopify Integration
Details
The details of the plan(s) are outlined below:
- DX - Agent Based: The DX - Agent Based costs $19/month and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited Portals with custom domains, Live Chat and Help Widget, Task/Activity Management, Shopify Integration, Custom Fields & Templates.
- DX Pro: The DX Pro costs $99/month and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited Agents, Canned Responses, Multiple SLAs, Unlimited customers, Scenario Automations, Automations & Triggers, Shopify Integration.
Reviews
Helpdesk + Live chat DeskXpand Shopify App Reviews:
Helpdesk + Live chat DeskXpand has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.
Positive Reviews - 0
Neutral Reviews - 0
Negative Reviews - 0
App Comparison
Top Helpdesk + Live chat DeskXpand Alternatives Detailed Comparison:
The table below highlights the crucial differences between Helpdesk + Live chat DeskXpand and similar other Shopify apps in the same category.
|  |  |  | |
|---|---|---|---|---|
| General Information | ||||
| Ratings | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Developed by | ||||
| Launch Date | June 02, 2023 | July 14, 2014 | March 01, 2017 | February 22, 2021 |
| Pricing | ||||
| App objective | Live Chat boosted with Chatbots for the best customer support | Happier customers. Easier workflows. Faster revenue growth. | Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,WhatsApp | |
| Categories | Support ticket management, Chat | Chat, Support ticket management | Chat, Support ticket management | Chat, Support ticket management |
| Key Features & Highlights | ||||
| Features List | ||||
| Highlights |
|
|
| |
| User Reviews and Ratings | ||||
| Summary | 0 Reviews | 0 Reviews | 0 Reviews | 0 Reviews |
| Pricing and Plans | ||||
| Total Pricing Plans | 2 | 4 | 4 | 4 |
| Free plan(s) | Not available | Available | Not available | Available |
| Free Trial | Yes, for 14 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) |
| Plan Details | DX - Agent Based : $19/month DX Pro : $99/month | Free Customer Service : $29/month Flows : $29/month Lyro AI Chatbot : $39/month | Starter plan : $10/month Basic plan : $60/month Pro plan : $360/month Advanced plan : $900/month | Free : Free to install Starter : $16.90/month Basic : $29.90/month Pro : $89.90/month |
| App Support | ||||
| Support Channels | support@deskxpand.com, +1 (949) 787 0877 | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Support Email | support@deskxpand.com | support@tidio.net | support@gorgias.com | support@willdesk.email |
| Contact Number(s) | , +1 (949) 787 0877 | |||
| FAQ Page | FAQ details | FAQ details | ||
| Language Support | English | English, German, French, Italian, Portuguese (Brazil), Spanish | English | English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Slovak, Somali, Slovenian, Turkmen |
| Integrations | ||||
| Integration list | ||||
Support
Helpdesk + Live chat DeskXpand App Support:
For any questions, concerns, or assistance with Helpdesk + Live chat DeskXpand, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@deskxpand.com.or dial the dedicated support phone number: +1 (949) 787 0877.
Additionally, Helpdesk + Live chat DeskXpand offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Details of the Helpdesk + Live chat DeskXpand app are available in various languages on the Shopify app store, including English.
Helpdesk + Live chat DeskXpand App Support Information In A Nutshell:
| Title | Description |
|---|---|
| Support Email | support@deskxpand.com |
| Contact Number(s) | +1 (949) 787 0877 |
| FAQ Page | |
| Privacy Policy | Privacy Policy |
| Language Support | English |
Integrations
Helpdesk + Live chat DeskXpand Featured Integrations:
The list of top Shopify apps or features or software tools that Helpdesk + Live chat DeskXpand seamlessly integrates are given below:
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Developer Profile
They have about 4 years of experience in developing Shopify apps with a portfolio of 4 Shopify app(s) and an average rating of 4.9 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.deskxpand.com/.
Frequently Asked Questions (FAQ’s)
Helpdesk + Live chat DeskXpand FAQ’s
To install Helpdesk + Live chat DeskXpand app on your Shopify store, click on the Helpdesk + Live chat DeskXpand installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Helpdesk + Live chat DeskXpand on your Shopify store, then contact us now.
To install Helpdesk + Live chat DeskXpand app on your Shopify store, click on the Helpdesk + Live chat DeskXpand installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Helpdesk + Live chat DeskXpand on your Shopify store, then contact us now.
The key features offered by Helpdesk + Live chat DeskXpand to Shopify store owners are:
Yes, Helpdesk + Live chat DeskXpand seamlessly integrates with other Shopify apps or tools, such as .
Yes, Helpdesk + Live chat DeskXpand offers trial-days days free trial on all its paid plans.
The app offers 2 paid plans, which costs $19/month, $99/month.The paid plans also come with a 14-day free trial period.
Yes, Helpdesk + Live chat DeskXpand offers trial-days days free trial on all its paid plans.
Yes, Helpdesk + Live chat DeskXpand allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, Helpdesk + Live chat DeskXpand offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to support@deskxpand.comor dial the dedicated support phone number(s): +1 (949) 787 0877
Please reach out to their support team at support-email to confirm its compatibility with your specific Shopify theme.
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