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ChannelReply Shopify App

Support ticket management

Install now on your store

Free
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Reviewer

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

5 Seven Barrels from United States

Highlights

Support customers in Zendesk, Freshdesk, Helpscout or Re:amaze

    Interested? Get in touch with our team and we'll provide you with a custom estimate.

    bonnie avatarInstallation service $5/hour $9/hour first 5 hours
    Installed by Ecomhero and guaranteed by ShopDigest

    Screenshots

    About the App

    Overview of ChannelReply Shopify App:

    The ChannelReply is a Shopify app listed under Support ticket management category. The app was developed by and launched on June 24, 2021 on the Shopify app store. The main purpose of the app is: "Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support."

    The ChannelReply has been reviewed 0 times by Shopify merchants all across the globe and holds an overall rating of stars.

    The app offers 1 plan that is forever-free.

    ChannelReply Shopify App In A Nutshell:

    TitleDescription
    App NameChannelReply
    App BenefitSupport customers in Zendesk, Freshdesk, Helpscout or Re:amaze
    App ObjectiveHelp shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
    CategorySupport ticket management
    Developed by
    Launch DateJune 24, 2021
    Total Pricing Plan(s)1 (1 free plan(s), 0 paid plan(s))
    Free Trial AvailableNo
    App Rating
    Total Reviews0

    Salient Features

    Key Features and Benefits of ChannelReply App:

    ChannelReply offers the following key features to Shopify store owners:

      The top three benefits of using ChannelReply Shopify App Shopify app are:

      • Stop Switching Screens: Answer all your Shopify, eBay, Amazon & Walmart messages in your favorite helpdesk: Zendesk, Freshdesk, Help Scout or Re:amaze.
      • Answer with Confidence: Get the info you need to answer customer questions fast. Buyer & order data appears right next to each message.
      • Speed Up Support: Automate tedious tasks. Instantly personalize responses. Refund, cancel & update orders. Features vary by platform, but always save time!

      To know more information on ChannelReply, click here.

      If you are interested, check out the ChannelReply's demo store before installing on your Shopify store.

      Pricing details

      ChannelReply Pricing Plans:

      This app offers 1 free plan(s). The free plan(s) offered by ChannelReply:

      TitleDescription
      Pricing summary
      Total Pricing Plan(s)1
      Number of free plan(s)1
      Number of paid plan(s)0
      Free trail availableNo

      Here's an overview of ChannelReply costs for each of the plan(s):

      Free


      Free

      Reviews

      ChannelReply Shopify App Reviews:

      ChannelReply has an overall rating of stars from a total of 0 reviews on the Shopify app store. Of these, 0.00% are positive, 0.00% are neutral, and 0.00% are negative.

      Positive Reviews - 3

      Neutral Reviews - 0

      Negative Reviews - 0

      App Comparison

      Top ChannelReply Alternatives Detailed Comparison:

      The table below highlights the crucial differences between ChannelReply and similar other Shopify apps in the same category.

      ChannelReply
      Tidio Live Chat & AI Chatbots
      Gorgias
      Chatway ‑ Live Chat Support
      General Information
      Ratings
      0 Reviews
      0 Reviews
      0 Reviews
      0 Reviews
      Developed by
      Launch DateJune 24, 2021July 14, 2014March 01, 2017September 07, 2023
      Pricing
      App objectiveSupport customers in Zendesk, Freshdesk, Helpscout or Re:amazeLive Chat boosted with Chatbots for the best customer supportHappier customers. Easier workflows. Faster revenue growth.
      CategoriesSupport ticket managementChat, Support ticket managementChat, Support ticket managementChat, Support ticket management
      Key Features & Highlights
      Features List
              Highlights
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Works with the latest themes
                • Popular with businesses like yours: Based in Canada
                • Popular with businesses like yours: Based in Canada
                • Built for your business: Use directly in Shopify admin, Works with the latest themes
                User Reviews and Ratings
                Summary
                0 Reviews
                0 Reviews
                0 Reviews
                0 Reviews
                Pricing and Plans
                Total Pricing Plans1441
                Free plan(s)AvailableAvailableNot availableAvailable
                Free TrialNoYes, for 7 day(s)Yes, for 7 day(s)No
                Plan Details
                Free
                Customer Service : $29/month
                Flows : $29/month
                Lyro AI Chatbot : $39/month
                Starter plan : $10/month
                Basic plan : $60/month
                Pro plan : $360/month
                Advanced plan : $900/month
                App Support
                Support Channelssupport@channelreply.comsupport@tidio.netsupport@gorgias.comhi@support.premio.io
                Support Emailsupport@channelreply.comsupport@tidio.netsupport@gorgias.comhi@support.premio.io
                Contact Number(s)
                FAQ PageFAQ detailsFAQ detailsFAQ detailsFAQ details
                Language SupportEnglishEnglish, German, French, Italian, Portuguese (Brazil), SpanishEnglishEnglish
                Integrations
                Integration list

                Support

                ChannelReply App Support:

                For any questions, concerns, or assistance with ChannelReply, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to support@channelreply.com.

                Additionally, ChannelReply offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

                Details of the ChannelReply app are available in various languages on the Shopify app store, including English.

                ChannelReply App Support Information In A Nutshell:

                TitleDescription
                Support Emailsupport@channelreply.com
                Contact Number(s)
                FAQ PageFAQ Page
                Privacy PolicyPrivacy Policy
                Language SupportEnglish

                Integrations

                ChannelReply Featured Integrations:

                The list of top Shopify apps or features or software tools that ChannelReply seamlessly integrates are given below:

                  Looking to install ChannelReply app on your store?

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                  Why Choose ShopDigest?

                  • Tick markHighly experienced and vetted team for successful apps installation
                  • Tick markAssured support and guidance throughout the installation and beyond
                  • Tick markCustomized services to meet unique business needs
                  • Tick mark30-day no questions asked refund policy
                  • Tick markLowest pricing guaranteed (Starts at just $10/Hour)

                  With our experts on board, you can have peace of mind and use your valuable time to focus on improving your business. Contact us today to experience the ease and convenience of our app installation services!

                  Developer Profile

                  They have about 3 years of experience in developing Shopify apps with a portfolio of 1 Shopify app(s) and an average rating of 5 stars. To learn more about Developer and explore their app(s), visit their official website at https://www.channelreply.com/.

                  Frequently Asked Questions (FAQ’s)

                  ChannelReply FAQ’s

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