Yotpo: Email Marketing & SMS Shopify App

by Yotpo - Email & SMS

Boost engagement and drive more revenue with targeted email marketing and SMS.

4.7

(2,755)

Free

$19/month

$59/month

$199/month

XY

5

Aestetia, United States

8/3/2025

A really nice email and sms tool for ecommerce and the best part is the customer support, "PL" helped me a lot specifically, thanks!

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Yotpo: Email Marketing & SMS Charts

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Pricing

Yotpo: Email Marketing & SMS Pricing Plans

Free

$0/month

Free 1,000 emails/month
No email plans - pay for what you send
Campaigns & Automations
Email & SMS Subscriber Tools
24/7 Support

Starter

$19/month

Everything in Free, plus:
Campaign, Flow & Subscriber Analytics
A/B Testing
SMS Chat
Advanced Form Targeting

Pro

$59/month

Everything in Starter, plus:
$59 Signup Bonus
Custom Short URL
Priority Support
Click to Buy

Premium

$199/month

Everything in Pro, plus:
$199 Signup Bonus
Dedicated CSM & Onboarding Specialist
Automated 2-way SMS conversations
AI Segments

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here's an overview of Yotpo: Email Marketing & SMS costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Yotpo: Email Marketing & SMS: (Free). The paid plan(s) offered by Yotpo: Email Marketing & SMS: (Starter, Pro, Premium).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Free 1,000 emails/month, No email plans - pay for what you send, Campaigns & Automations, Email & SMS Subscriber Tools, 24/7 Support, + more.

Starter: The Starter plan costs $19 and has no free trial period. The plan offers a host of features, including Everything in Free, plus:, Campaign, Flow & Subscriber Analytics, A/B Testing, SMS Chat, Advanced Form Targeting, + more.

Pro: The Pro plan costs $59 and has no free trial period. The plan offers a host of features, including Everything in Starter, plus:, $59 Signup Bonus, Custom Short URL, Priority Support, Click to Buy, Keyword & QR Opt-in, + more.

Premium: The Premium plan costs $199 and has no free trial period. The plan offers a host of features, including Everything in Pro, plus:, $199 Signup Bonus, Dedicated CSM & Onboarding Specialist, Automated 2-way SMS conversations, AI Segments, + more.

Yotpo: Email Marketing & SMS Price Summary

Pricing summary	Free to install
Total Pricing Plan(s)	4
Number of free plan(s)	1
Number of paid plan(s)	3
Cost of Paid Plan(s)	$19, $59, $199
Free trial available	No

For further information regarding Yotpo: Email Marketing & SMS app pricing plans, see the official website.

Yotpo: Email Marketing & SMS Shopify App Discounts

If you are looking for discounts on Yotpo: Email Marketing & SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Yotpo - Email & SMS to secure better deals on the Yotpo: Email Marketing & SMS app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

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Testimonials

What our users say about Yotpo: Email Marketing & SMS

“A really nice email and sms tool for ecommerce and the best part is the customer support, "PL" helped me a lot specifically, thanks!”

Aestetia

United States

“Yotpo is an impressive company and today Eleen gave fast and helpful support to make changes after upgrading to a new theme. Thanks so much!”

DealByEthan.gay

Australia

“Amazing customer service, they really helped me understand the app. Great app”

Boostbites

Sweden

Comparison

Top Yotpo: Email Marketing & SMS Alternatives Detailed Comparison

The table below highlights the crucial differences between Yotpo: Email Marketing & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

	Yotpo: Email Marketing & SMSView on Shopify	Shopify MessagingView on Shopify
General Information
Ratings	4.7(2,604 reviews)	4.8(4,254 reviews)
Developed by	Yotpo - Email & SMS	Shopify
Launch Date	10/13/2015	4/14/2020
Pricing	Free, $19/month, $59/month, $199/month	Free
Objective	-	Email marketing tailored for business
Categories	Email marketing, SMS marketing	Email marketing, SMS marketing
Key Features & Highlights
Purpose	Boost engagement and drive more revenue with targeted email marketing and SMS.	Connect and maintain long-term relationships with customers using Shopify's commerce-focused email.
Features List	Capture subscribers with customizable pop-ups, spin-to-win, and QR codes. Segment customers using purchase behavior, on-site activity, and AI predictions. Launch multi-step email and SMS campaigns across multiple channels effortlessly.	Send branded emails to segmented customer groups directly from your store. Use customizable templates for products, sales, holidays, and events. AI generates optimized subject lines, email copy, and send times.
Highlights	Based in United States	Based in Japan
User Reviews and Ratings
Recommended %	96.0%	0.0%
Pros	Numerous reviews highlight quick, knowledgeable, and patient assistance from support agents, often resolving issues efficiently. Many users praised the straightforward and quick account setup, often requiring minimal effort. Support agents frequently guided users through verification steps, making the process smooth and stress-free. The app’s intuitive design and navigation were appreciated, especially by new users. Users reported positive experiences with the app’s SMS marketing capabilities, noting increased engagement and sales. The 24/7 live chat feature received praise for its fast response times and helpful agents. Many reviews mentioned tailored assistance, including screenshots and step-by-step guidance. Several users highlighted the app’s affordability and significant return on investment for marketing efforts. Problems were often resolved within minutes, with users commending the efficiency of the support team. Specific agents (e.g., Joann, Quin, Marnie, Melvin) were repeatedly praised for their professionalism and kindness.	The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users. Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding. Seamless integration with Shopify stores simplifies email marketing and performance tracking. Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options. The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers. The app is often recommended for beginners due to its straightforward setup and minimal learning curve. Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales. The inclusion of free monthly emails is a significant advantage for startups and small businesses.
Cons	A few users reported app crashes, dashboard access problems, and failed campaigns. Some users found certain functionalities overwhelming or unclear without guidance. A small number of reviews cited issues with email list imports and broken links in emails. A few users felt the support team was disconnected or lacked continuity in resolving issues.	Many users express a desire for more diverse and advanced template options. Some reviewers report frustration with undisclosed sending limits that disrupt campaigns. A recurring complaint involves emails not being delivered promptly or ending up in spam folders. Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences. Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users. Several users report unresponsive or ineffective support when facing issues.
Pricing and Plans
Total Pricing Plans	4	1
Free Plan	Available	Available
Free Trial	No	No
Technical Information
Rating	4.7	4.8
Total Reviews	2,755	2,438
Launch Date	10/13/2015	4/14/2020
SD Points	58	2181

More Details About Yotpo: Email Marketing & SMS

Product Description

With flexible, pay-as-you-send pricing, we’re helping brands grow and scale without excessive costs. Grow your email & SMS lists with customizable forms and pop-ups. Easily identify high-value customer segments and design and send multi-channel campaigns that convert. Hit all the right moments with automated flows for Welcome, Abandoned Cart, & more. All with AI tools that help you work smarter & 24/7 support.

AI Summary

This Shopify app specializes in SMS and email marketing, offering features such as campaign automation, list segmentation, and integration with Shopify stores. Its strengths include a user-friendly setup process, often described as quick and straightforward, with extensive support for account verification and compliance. The app provides robust customer service, characterized by rapid response times, personalized assistance, and clear guidance, including step-by-step instructions and troubleshooting. Notable benefits include affordability, free monthly email allowances, and tools for driving customer engagement and sales. However, some limitations include occasional technical issues, such as campaign failures or delayed email imports, and a learning curve for navigating advanced features. While most users report positive experiences with support, a few note inconsistencies in responsiveness or unresolved technical escalations. Overall, the app is well-regarded for its marketing capabilities and support but may require patience during complex setups or troubleshooting.

Support

For any questions, concerns, or assistance with Yotpo: Email Marketing & SMS, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Yotpo: Email Marketing & SMS offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language Support

Details of the Yotpo: Email Marketing & SMS app are available in various languages on the Shopify app store, including English and French.

Yotpo: Email Marketing & SMS Support Information In A Nutshell:

Support Email:	[email protected]
Contact Number(s):	Not available
FAQ Page:	FAQ details
Privacy Policy:	Privacy details
Language Support:	English and French

Integration

The list of top Shopify apps or features or software tools that Yotpo: Email Marketing & SMS seamlessly integrates are given below:

Checkout

Shopify POS

Shopify Flow

Klaviyo

Privy

Recart

ReCharge

ReConvert

Yotpo

Developer

Name: Yotpo - Email & SMS

Website: /partners/isenselabs

Address: Office X, 51 Cherni vrah Blvd, Sofia, 1407

Looking to install Yotpo: Email Marketing & SMS app on your store?

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Highly experienced and vetted team for successful app installation
Assured support and guidance throughout the installation and beyond
Customized services to meet unique business needs
30-day no questions asked refund policy
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Yotpo: Email Marketing & SMS Q&A

How does this app help grow my subscriber list?

It offers 10+ customizable forms like pop-ups and spin-to-win games to capture emails and SMS sign-ups, helping you build a targeted audience effortlessly.

Can I automate marketing messages?

Yes, it sends automated emails and SMS for cart abandonment, welcome sequences, low stock alerts, and more, ensuring timely engagement with shoppers.

Does it support segmentation for campaigns?

You can create segments using 180+ data points like purchase behavior or AI predictions to send hyper-targeted campaigns that boost conversions.

Are there analytics to track performance?

Advanced dashboards track revenue growth, engagement, and ROI across 12+ metrics, helping you refine campaigns for better results.

What’s included in the free plan?

The free tier includes 1,000 emails/month, basic automations, subscriber tools, and 24/7 support—ideal for testing core features.

How does AI enhance email marketing?

AI tools generate content, predict high-value segments, and optimize send times, making campaigns smarter and reducing manual effort.

Can I run SMS and email campaigns together?

Yes, it supports multi-channel campaigns (email + SMS) with shared triggers and workflows to maximize reach and conversions.

Is two-way SMS messaging available?

Premium users get automated two-way SMS for conversations like order updates or feedback requests, improving customer interaction.

Does it offer A/B testing?

Paid plans include A/B testing for subject lines, content, and timing to identify the highest-performing campaign variants.

How does pricing scale with usage?

You only pay for messages sent, with tiered plans adding features like analytics, priority support, and AI segments as you grow.

Customer Reviews

5.0

2755 total reviews

5

2521

4

117

3

19

2

10

1

88

Yotpo: Email Marketing & SMS has an overall rating of 4.8 stars from a total of 2755 reviews on the Shopify app store. Of these, 2638 (95.8%) are positive, 19 (0.7%) are neutral, and 98 (3.6%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Aestetiafrom United States

August 3, 2025

A really nice email and sms tool for ecommerce and the best part is the customer support, "PL" helped me a lot specifically, thanks!

DealByEthan.gayfrom Australia

August 3, 2025

Yotpo is an impressive company and today Eleen gave fast and helpful support to make changes after upgrading to a new theme. Thanks so much!

Boostbitesfrom Sweden

August 3, 2025

Amazing customer service, they really helped me understand the app. Great app

BYSIXfrom Belgium

August 1, 2025

Très satifait des e-mails marketing de Yotpo. Nous avons été assistés par Judelyn qui a été super efficace.

FirstTee Golf Superstorefrom United States

July 28, 2025

PL was very helpful and made this a very smooth process for me.

Yotpo: Email Marketing & SMS FAQ's

How do I install the Yotpo: Email Marketing & SMS Shopify app?

To install Yotpo: Email Marketing & SMS app on your Shopify store, click on the Yotpo: Email Marketing & SMS installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Yotpo: Email Marketing & SMS on your Shopify store, then contact us now.

What are the key features of Yotpo: Email Marketing & SMS?

The key features offered by Yotpo: Email Marketing & SMS to Shopify store owners are:

✅Capture subscribers with pop-ups, spin-to-win, QR codes, & more
✅Build segments using purchase behavior, on-site activity, AI predictions, & more
✅Easily build & launch multi-step, multi-channel email & SMS campaigns
✅Send automated messages for Welcome, Cart Abandonment, Low in Stock, & more
✅Track revenue growth, engagement, & more with 12+ advanced dashboards

Does Yotpo: Email Marketing & SMS integrate with other Shopify apps or tools?

Yotpo: Email Marketing & SMS has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Yotpo: Email Marketing & SMS?

No, Yotpo: Email Marketing & SMS does not offer any free trial.

What are the pricing plans for Yotpo: Email Marketing & SMS?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/month, $59/month, $199/month and have no free trial period.

How does billing work for Yotpo: Email Marketing & SMS?

Yotpo: Email Marketing & SMS uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Yotpo: Email Marketing & SMS allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Yotpo: Email Marketing & SMS offer customer support? How can I get assistance?

Yes, Yotpo: Email Marketing & SMS offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Yotpo: Email Marketing & SMS offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Yotpo: Email Marketing & SMS compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.